Other books that might interest you

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  Leader to Leader - Enduring...

  Frances Hesselbein

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  The challenges of today and tomorrow demand new ways of leading organizations, building collaborations, and creating communities. Since its premiere issue, the award-winning journal Leader to Leader— published by The Drucker Foundation— has presented the best thinking from leaders for leaders. This recording collects some of the best contributions to the journal from the likes of management pioneer Peter F. Drucker, Southwest Airlines leader Herb Kelleher, and Pulitzer Prize-winning author Doris Kearns Goodwin. Though delivered from different perspectives, these essays weave a coherent tapestry of themes, presenting a vital examination of mission, leadership, innovation, the discipline of transformation, and the building of effective, productive institutions.

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  Critique Is Creative - The...

  Liz Lerman, John Borstel

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  Winner of Silver Nautilus for Creativity & Innovation, given by Nautilus Book Award, 2023Devised by choreographer Liz Lerman in 1990, Critical Response Process® (CRP) is an internationally recognized method for giving and getting feedback on creative works in progress. In this first in-depth study of CRP, Lerman and her long-term collaborator John Borstel describe in detail the four-step process, its origins and principles. The book also includes essays on CRP from a wide range of contributors. With insight, ingenuity, and the occasional challenge, these practitioners shed light on the applications and variations of CRP in the contexts of art, education, and community life. Critique Is Creative examines the challenges we face in an era of reckoning and how CRP can aid in change-making of various kinds.With contributions from:Bimbola Akinbola, Mark Callahan, Lawrence Edelson, Isaac Gómez, Rachel Miller Jacobs, Lekelia Jenkins, Elizabeth Johnson Levine, Carlos Lopez-Real, Cristóbal Martínez, Gesel Mason, Cassie Meador, Kevin Ormsby, CJay Philip, Kathryn Prince, Sean Riley, Charles C. Smith, Shula Strassfeld, Phil Stoesz, Gerda van Zelm, Jill Waterhouse, Rebekah West

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  Atomic Scaling - How Small Teams...

  Ludovic Bodin

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  Crack the code to supercharging your business. 
  For the last two decades, gaming has outperformed nearly every other industry. Gaming companies produce three times more revenue than Hollywood. A single product boasts $20 billion in revenue. Products crafted by a few routinely reach more than a billion consumers, and their economies outperform most governments. 
  Serial entrepreneur Ludovic Bodin knows the reason for such success. Atomic Scaling holds the key. 
  Although first developed within the gaming industry, the principles of Atomic Scaling can be applied to any organization. Whether you are involved in startups or Fortune 500 companies, discover how you can exponentially increase your customer base, revenue, and profit while lowering overhead. Quit playing games with your bottom line. Instead, explore bold new ways to fulfill your mission and increase your impact.

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  Your Way to True Wealth - How to...

  Mike Brown

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  A Step-by-Step Guide to Financial IndependenceAccording to recent studies, one in four Americans has no retirement savings, and the average American carries over $90,000 in debt. These sad statistics can lead many to believe that financial independence is an unachievable dream. In Your Way to True Wealth, Mike Brown gives readers a reason for hope. He provides the path to achieving financial independence in a simple plan that anyone can follow. Mr. Brown begins with the basics: the simple skills that one needs, such as self-discipline and patience, as well as behaviors to avoid, such as fear and trying to predict the future. In a conversational tone, he takes you through each step, from simple techniques for saving and paying off debt to investing and retiring, and it provides a series of mileposts you can use to measure your progress. This book is a step-by-step guide to defining wealth, creating it, and using it to live free of financial worry.

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  A Gentleman Entertains Revised...

  John Bridges, Bryan Curtis

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  Everything you need to know for any occasion - dinner parties to tailgate potlucks. 
  Here’s a thought.  Entertaining isn’t just something that happens when the ladies decide to break out the good china. Any gentleman who enjoys the company of friends, a delicious meal, or a great drink should know how to host a gathering. So shove those frozen burritos out of the way and make some room in the freezer for your stainless steel ice bucket. It’s time to entertain. 
  John Bridges and Bryan Curtis have mapped out everything you need to know for any occasion, from dinner parties to tailgate potlucks. Whether you’re hosting clients for a business lunch at an upscale restaurant or corralling your rowdy friends for a weekend cookout, these are the fundamentals you’ll need to ensure you and your guests have a memorable time.  The details have been wrangled out already—all that’s left is for you to sit back and enjoy the company of your favorite people. 
  Recipes, images, and a glossary are included in the audiobook companion PDF download.

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  Customer Service for Beginners -...

  T J Alistair

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  Not sure how to speak with people on the phone or face to face? Have problems dealing with difficult customers? 
  If you want to feel more satisfied at work, stand out as a valuable employee, and learn five-star customer service skills that will help you shine, then you want to read Customer Service for Beginners! 
  People come back to businesses that provide them with a quality experience and excellent customer service, and they avoid the employees and places that don’t. Great customer service will keep your clients happy while building your skill set. 
  If your goal is to be more self-assured, professional, and confident in your interactions with customers and clients, then you need to learn the basic principles of providing great service. 
  Be a star while providing five-star service! 
  Great service is not a mystery. It is not complicated. It is easy to learn and implement right away, even if you are in an entry-level position. 
  Inside Customer Service for Beginners, you will discover how to:Empathize with your customerRead body languageExperience greater job satisfactionBecome a valuable team player in your companySuccessfully deal with difficult peopleDevelop effective problem-solving strategiesDeliver five-star customer service 
  …And master many other important skills. Your customers will appreciate you, and so will your employer! 
  A small step can lead to big results, so start your journey of growth by getting Customer Service for Beginners today!

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