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Summary

With a quality management system (QMS) based on ISO 9001 – the world's most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

Duration: about 1 hour (01:11:42)
Publishing date: 2018-10-02; Unabridged; Copyright Year: 2018. Copyright Statment: —

• Business & Economics
• Science & Technology