Publisher: Plataforma
Could your company operate without a CEO? If purpose is the driving force behind the company, why not allow all members to share the responsibility of leading and making decisions? By doing so, the organization can become a true community in which everyone feels valued and motivated to contribute to shared success.
Can serving others be addictive? If so, who's the one that's addicted? The customer or the service provider? This book will show how the customer service provider can transform their routine from a JOB to a passion and addiction. This book is designed to be a quick read with easy to understand principles and practical suggestions for elevating their service to gold standard levels. Whether the reader is new to providing customer service OR is an industry veteran, they will learn how to craft and develop their skillset, focus on what it truly means to serve, and tap into their potential for providing unforgettable service. After reading this book, the service provider should feel challenged and compelled to approach customer service in a totally new and transformative way. When they begin serving with passion and the right frame of mind, their work will become meaningful. They will serve with a sincere passion from deep within. They will learn how to unleash their potential and become addicted to serving others. And they may also discover that their customers become addicted to the service they provide. Because this book is a quick read and is priced for bulk purchasing, the hope is that human resources and training managers will find this book to be an attractive training and orientation tool for their new & existing employees who serve others. This is a must-read for all customer service providers.Show book
THE book for Profitable Ranching. A Real Ranching Revolution. Cattle Breeding. Grazing Management. Much like nature, this book is both simple and complex. The author has taken great care to create both a simple technical guide as well as a philosophic declaration about complex human and environmental nuances, all in one volume. Those persons who see and shape the future often say that the future is already here, it just isn't evenly distributed. I am confident that, several years from now many will look back upon this book, as well as the rest of Johann Zietsman's works, as foundational to the restoration of—and relationships between—man, cattle, and veld. Zietsman puts forth a much-needed critique of man and his actions over the past century as well as personal stories as contra-example to the narratives we that have dominated the ranching world. Achieving the ranch goal of maximum sustainable profit per hectare depends on breeding and feeding cattle (and all grazing species) as the grazers that they are. Efforts should be directed at raising cattle that are more efficient converters of forage, not on trying to make forage-reliant species into grain-efficient machines. Forces of nature created the animals we have, and their genetic potential will be brought out through non-selective grazing and proper supplementation. Non-selective, time-controlled grazing, in which 80 to 95 percent of the mass of all grasses and forbs are utilized, thus pruning plants back to their crowns, is the process by which grasslands are improved in both plant vigor and species composition. I cannot overemphasize the importance of this last point—plant species diversity is promoted by time-controlled severe grazing events, whereas selective, take half leave half grazing is much more limited in improving species diversity, even leading to species narrowing in some circumstances.Show book
An instant USA Today bestseller • A Globe and Mail Top 10 Business and Management Book of 2024 From an experienced organizational psychologist comes a unique guide to learning how to better read and understand people and make improved, more informed business decisions about them—including choosing the right employees, fostering relationships in the workplace, resolving conflicts more effectively, and optimizing your performance on the job—using the science of personality. Psychologists widely agree that five key traits define our personalities—intellect, emotionality, sociability, drive, and diligence. Unlike emotions, which are transitory in nature, these traits determine our behaviors, including our motivations, social inclinations, reactions to crisis or complexity, patterns of thinking, and more. Organizational psychologist Dr. Richard Davis is an expert in assessing personalities. He has spent decades advising business leaders and evaluating executives from some of the world’s biggest companies, including Amazon, Target, Best Buy, Under Armour, Meta, Starbucks, Nike, LVMH, and the NBA. Over the course of his career, he has helped numerous executives make tough, highly consequential hiring calls based on personality. A company’s board might want its next CEO to be decisive, focused, and a strong communicator. Investors backing a start-up might want a leader who is not only a visionary but also a team player who doesn’t retaliate when given constructive feedback. That’s where he comes in. As a result of his life’s work, Dr. Davis has developed not only a unique perspective on what human personality is, but an indispensable toolkit for analyzing it, and using the information effectively. In Good Judgment, he brings his expertise to you. Dr. Davis explains what the science of personality is and how it works, and how all of us can use it to improve our working relationships, careers, and lives. Whether you’re a novice manager looking to hire your first assistant, a board member in need of the ideal CEO, an angel investor trying to choose between two different startups, or a new parent selecting a pediatrician, understanding the science of personality and how to utilize it is the key to exercising good judgment—at work and in life.Show book
This world is built on lies. Cunning lies can start wars, swindle fortunes, or sway elections. So your status in life depends on how well you maneuver around deception. The rich take in the world differently than the masses do, and it gives them an edge. Since they gather better information, they're able to make better decisions. If you currently don't have as much money, freedom, or health as you'd like it's because you've been a victim of the systemic deception all around you. It's in the TV you watch, the conversations you have, the food you eat, and the things you buy. But here's the good news: there is a simple framework for spotting trickery. Firstly, it requires you unfollow the crowd, because the masses make choices based on what they see and hear, so they're easily fooled. But the powerful hone their ability to feel their way through tough terrain, thus avoiding traps. In Rich Instinct, Alex Cespedes helps us sharpen our awareness so we can attain the wealth, health, and freedom we deserve. Because prosperity is everyone's deepest instinct.Show book
7 PRINCIPLES OF STARTING A BUSINESS WITHOUT MONEY. Being granted the opportunity to head an organisation or nation requires that you change the culture else you are doomed You are going nowhere! If you don't satisfy the culture you will not get the market its a simple equation;satisfy the culture and get the market,failure to satisfy the culture results in loss. If you want to bring a new culture into the market,you need to work very hard to convince the market fully and win their confidence.l have realised that many countries have cultures that limit people from growing. Always keep fit,the brain is kept in the body hence,the body must always exercise. Always be prayerful and have someone who guides you . Have those characteristics,attitudes and ways of survival which indicate that you desire to be a champion. Do not become an ordinary person,be a person who runs after crisis to prove to your investor's that you can hold that position. ABOUT THE AUTHOR Justice Mpofu is a Zimbabwean business magnate,investor,author,philanthropist and minister of the gospel. Since 2017 he has been engaged in extensive teaching, mentorship and counselling of young man and woman in business and spiritual life aspects his desire about this book its not only changing the culture for the state where you are currently but to install the culture that will help the unborn generation to live a life of financial freedom and prosperity.Show book
If you’ve ever felt like your goals are too small for your potential, How to Think Bigger and Achieve More is your invitation to expand your vision and unleash the power of passion-driven success. This book is your roadmap to breaking free from limitations, tapping into your inner fire, and turning bold ideas into tangible results. Through practical insights, mindset shifts, and powerful action frameworks, you’ll learn how to build unstoppable momentum, stay motivated through challenges, and create a life that reflects your biggest dreams. Whether you’re an entrepreneur, creative, or driven professional, The Passion-Fueled Progress Plan will show you how to think beyond what’s comfortable, act with courage, and align your ambition with purpose. The result? A life not just of success—but of significance, energy, and unstoppable growth. Think bigger. Live bolder. Achieve more than you ever imagined possible.Show book
