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Summary

This book is a resume of all the problem solving techniques known by me so far: ITIL, Lean Six Sigma, CompTIA, Agile, Scrum, Applied Problem Solving, SWOT etc etc. 
I resumed the techniques in 10 core points: 
1- Be Googley 
2- Going to the Gemba 
3- Set the Goal 
4- Prevent the problem 
5- Be Customer Focused 
6- Define the Problem 
7- Analyze the Problem 
8- Test the Solution 
9- Document the Process 
10- Be Kaizen 
The result is a mixed problem solving methodology ready to be used in every working environment. 
Enjoy and use this guide starting from the next problem you have to solve. 
To your success! 
- Second Edition -

Duration: about 1 hour (00:51:56)
Publishing date: 2022-07-16; Unabridged; Copyright Year: — Copyright Statment: —

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