Unisciti a noi in un viaggio nel mondo dei libri!
Aggiungi questo libro allo scaffale
Grey
Scrivi un nuovo commento Default profile 50px
Grey
Iscriviti per leggere l'intero libro o leggi le prime pagine gratuitamente!
All characters reduced
Service Desk Manager Bootcamp - ITIL 4 Standards KPI & SLA Management - cover

Service Desk Manager Bootcamp - ITIL 4 Standards KPI & SLA Management

Rob Botwright

Casa editrice: Rob Botwright

  • 0
  • 0
  • 0

Sinossi

🚀 Welcome to the Service Desk Manager Bootcamp! 🚀
Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." 📚
In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management:
📘 BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives.
📘 BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success.
📘 BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives.
📘 BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences.
With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone.
Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! 🌟
Disponibile da: 02/04/2024.

Altri libri che potrebbero interessarti

  • Extended Summary - The Cinnamon Bun Book Store - Based On The Book By Laurie Gilmore - cover

    Extended Summary - The Cinnamon...

    Quick Reading Library

    • 0
    • 0
    • 0
    EXTENDED SUMMARY 
      
    THE CINNAMON BUN BOOK STORE 
    BASED ON THE BOOK BY LAURIE GILMORE 
      
    SUMMARY WRITTEN BY: QUICK READING LIBRARY 
      
    CONTENT 
    Hazel's Mundane Life and the First Clue 
    Noah's Interest and the Second Clue 
    The Campfire and More Clues 
    The Milkshake Clue and a Promise 
    The Ferris Wheel and a Date 
    The Beach, a Book, and a Secret 
    Book Club and Defaced Books 
    Confessions and a Storm 
    The Birthday Party and Final Clues 
    General Analysis 
      
    ABOUT THE ORIGINAL BOOK 
    "The Cinnamon Bun Book Store" by Laurie Gilmore tells the story of Hazel, a bookstore owner who feels stuck in a rut, and Noah, a charming fishing tour operator who avoids serious relationships. Hazel begins finding defaced books in her store, with highlighted lines that seem to be leading her on a mysterious adventure. As she follows these clues, she is drawn to Noah, who helps her on her journey. The book explores themes of self-discovery, taking chances, and the unexpected nature of love. It also explores how people’s pasts and insecurities can affect their relationships.
    Mostra libro
  • The Cliffs of Schizophrenia - A Mother and Son Perspective - cover

    The Cliffs of Schizophrenia - A...

    Jake McCook, Laurette McCook

    • 0
    • 0
    • 0
    At the age of 30, Jake found himself hospitalized, grappling with the weight of anxiety, depression, and paranoia. Soon, he received the life-altering diagnosis of schizophrenia. In this intimate and illuminating book, you are invited into Jake's world, a world he shares with his mother, Laurette, through alternating chapters written in an accessible and larger font for clarity and simplicity. 
    As you journey through the pages, you will witness the inner workings of Jake's mind, at times clouded by the darkest shadows of paranoia. With remarkable insight and humor, Jake opens up his thoughts, offering readers a window into the complexities of schizophrenia. Laurette, with a mother's wisdom, adds her perspective, striving to be the beacon of logic that might prevent her son from plummeting into the abyss. 
    Together, they paint a vivid portrait of the modern challenges surrounding mental health, seen through the filters of uncertainty and shades of gray. Yet, "The Cliffs of Schizophrenia" is not merely a tale of struggle; it is a testament to resilience and the enduring hope for a brighter future. For those bound by this brain disease or standing steadfast as loving caregivers, this book is an indispensable bedside companion—a source of comfort and a reminder that you are never alone.
    Mostra libro
  • Summary - The Guard - Based On The Book By Kiera Cass - cover

    Summary - The Guard - Based On...

    Fastbooks Publishing

    • 0
    • 0
    • 0
    SUMMARY 
      
    THE GUARD 
    BASED ON THE BOOK BY KIERA CASS 
      
    SUMMARY WRITTEN BY: FASTBOOKS PUBLISHING 
      
    CONTENT 
    A Day in the Life of Aspen 
    Tensions Rise 
    Forbidden Emotions 
    Struggles with Loyalty 
    The Dangers Within 
    A New Perspective 
    A Glimpse of Hope 
    The Breaking Point 
    A Quiet Resolve 
    General Analysis 
      
    ABOUT THE ORIGINAL BOOK 
    The Guard by Kiera Cass follows Aspen Leger, a former Six turned palace guard, as he navigates his conflicting emotions while protecting the royal family during a tumultuous period. Set within the world of The Selection, Aspen’s internal struggle revolves around his unresolved love for America Singer, a contestant in the royal selection. The story explores themes of loyalty, duty, and sacrifice, with Aspen torn between his duty as a guard and his deep feelings for America. The narrative delves into the personal dilemmas of love, identity, and the cost of loyalty amidst political intrigue and rebellion.
    Mostra libro
  • Theory of Capitalist Development The: Book Summary & Analysis - cover

    Theory of Capitalist Development...

    Briefly Summaries

    • 0
    • 0
    • 0
    This is a concise summary and analysis of The Theory of Capitalist Development, by Paul Sweezy.
     
    It is not the original book and is not affiliated with or endorsed by Paul Sweezy.
    Ideal those seeking a quick and insightful overview.
     
    The Theory of Capitalist Development is a seminal work that offers a comprehensive analysis of Marxian economics, providing a deep dive into the principles and contradictions of capitalist systems. The book explores critical concepts such as surplus value, capital accumulation, and the inherent instabilities of capitalism. Through rigorous examination, it bridges theoretical foundations with contemporary economic phenomena, making it essential for readers seeking to understand the dynamics of class struggle, economic crises, and the role of socialism as an alternative to capitalism. This work remains a cornerstone for scholars, students, and anyone interested in economic theory and political economy.
    Mostra libro
  • My F**ked Up Boss - The Red Flags You Need to Know About Your Boss - cover

    My F**ked Up Boss - The Red...

    Sonia Williams

    • 0
    • 0
    • 0
    Are you working for a F**ked up Boss? How would you know? 
    Ever had one of those jobs where you feel like a mix between a stressed-out intern and a contestant on Survivor, constantly questioning your life choices and wondering if your IQ has somehow dropped since you clocked in? Yeah, welcome to life under a F**ked-Up Boss (FUB). The gift that keeps on screwing up your day. Let me save you some sleepless nights—it’s not you, it’s 100% them. And yes, crap really does float to the top. 
    The real kicker? FUBs are masters of disguise. These sneaky, narcissistic chameleons can take your dream job and flip it into an actual nightmare. Your 9-to-5 slowly morphs into a 24/7 hellscape.  
    So how do you spot one? How do you even know if you’re working for a FUB? That’s where My F**ked-Up Boss comes in. After years of research, I’ve cracked the code and identified over 100 red flags to help you figure out if you’re being played by a FUB. 
    Life’s way too short to let a FUB suck the soul out of you. Time to grab a copy of My F**ked Up Boss, dodge the BS, and take back your sanity. You’ll thank me later.
    Mostra libro
  • Summary - The Radium Girls - Based On The Book By Kate Moore - cover

    Summary - The Radium Girls -...

    Library Of Stories

    • 0
    • 0
    • 0
    SUMMARY 
      
    THE RADIUM GIRLS 
    BASED ON THE BOOK BY KATE MOORE 
      
    SUMMARY WRITTEN BY: LIBRARY OF STORIES 
      
    CONTENT 
    Introduction to Radium's Lure 
    The Women Behind the Shine 
    The Dark Reality of Radium 
    The Silent Killer 
    Knowledge and Power 
    The Fight for Justice Begins 
    The Legal and Scientific Struggles 
    A Turning Point in Public Awareness 
    The Legacy of the Radium Girls 
    General Analysis of the Book 
      
    ABOUT THE ORIGINAL BOOK 
    The Radium Girls by Kate Moore tells the gripping and tragic story of young women who worked in factories painting watch dials with radium-based paint in the early 20th century. Initially unaware of the dangers, they were exposed to harmful radiation that led to severe health issues. The book explores themes of corporate negligence, the exploitation of workers, and the fight for justice. Through the personal experiences of these women, Moore highlights the broader issues of industrial safety, gender inequality, and the resilience of those seeking accountability in the face of systemic abuse and public indifference.
    Mostra libro