¡Acompáñanos a viajar por el mundo de los libros!
Añadir este libro a la estantería
Grey
Escribe un nuevo comentario Default profile 50px
Grey
Suscríbete para leer el libro completo o lee las primeras páginas gratis.
All characters reduced
100 Ways To Annoy Your Guests - cover

100 Ways To Annoy Your Guests

Peter J Venison

Editorial: Clink Street Publishing

  • 0
  • 0
  • 0

Sinopsis

Peter Venison's best-selling book 100 Tips for Hoteliers offered advice on how to manage. In this follow-up publication, Venison looks at the hotel business from the guest's point of view and suggests that his is the only way to analyse success or failure in the hospitality industry. He explains that guest satisfaction is not the opposite of guest dissatisfaction: it is so much more. Venison draws on his extensive world travel to over 100 countries, to cite myriad examples of how not to please your guests. Every hotel manager, hotel student, and hospitality lecturer, could benefit from reading this little book, and every hotel guest could benefit from them having done so.
Disponible desde: 18/02/2021.
Longitud de impresión: 132 páginas.

Otros libros que te pueden interesar

  • Avalanche & Gorilla Jim - Appalachian Trail Adventures and Other Tales - cover

    Avalanche & Gorilla Jim -...

    Albert Dragon

    • 0
    • 0
    • 0
    This story of two friends hiking over 1,300 miles is “a worthy successor to Bill Bryson’s classic book . . . A Walk in the Woods” (The VVA Veteran).  Avalanche and Gorilla Jim is a true picture of what it’s like to hike over 1,300 miles of fun-filled, gut-wrenching, awe inspiring trail, filled with the humor of two guys on a long trek over grueling terrain. It allows the reader to actually live and feel Appalachian Trail life and its excitement, adventure, and fun—and reveals how in a sometimes crappy world, you can meet people who enrich your faith in humanity.   This is the Appalachian Trail with all its beauty and flaws, an inspiring and often laugh-out-loud story of friendship and the incomparable experience of the outdoors.
    Ver libro
  • The Ultimate Achievement Journal - Daily Inspiration for Peak Fitness Performance - cover

    The Ultimate Achievement Journal...

    Haley Perlus

    • 0
    • 0
    • 0
    Sport and exercise psychology expert Haley Perlus, Ph.D. shares strategies on developing the mindset to help you achieve your fitness goals.  The Ultimate Achievement Journal is Haley Perlus' first of many steps along her journey to becoming the authority on inspiring and guiding individuals toward achieving their peak performance in every domain.   Top fitness professionals have provided success journals to help their readers follow their fitness and nutrition programs. The missing element is how to develop mental toughness. Therefore, using proven mental toughness techniques and sport psychology, Perlus teaches consumers how to achieve their goals while recommending they follow what they've been told to eat and how they've been advised to train. The majority of individuals who achieve their health and fitness goals use journals to track their progress, building Perlus’ three C’s for Excellence: Commitment, Confidence, and Concentration. Her 12-Week Mission helps you do this with a performance profile, weekly training schedule, and achievement log.   Inspirational and motivational, Perlus' program to develop mental toughness is designed for fitness enthusiasts seeking success using the exercise and nutrition program they have already created.
    Ver libro
  • Madrid – Puerta del Sol (España) Inglés - cover

    Madrid – Puerta del Sol (España)...

    Sonusland

    • 0
    • 0
    • 0
    Sonusland presents an Audiotour to discover the city of Madrid in Spain
    Ver libro
  • Lonely Planet: La France Profonde - Episode 8 - cover

    Lonely Planet: La France...

    Katherine Norbury

    • 0
    • 0
    • 0
    Deep in rural Burgundy, a journey by canal boat reveals a landscape of medieval churches and vineyards, where traditional French life still flows at a gentler pace.
    Ver libro
  • Denver Travel Guide - 101 Unique Interesting & Fun Places to Visit Explore and Experience Denver Colorado to the Fullest from A to Z - cover

    Denver Travel Guide - 101 Unique...

    HowExpert, Caitlyn Knuth

    • 0
    • 0
    • 0
    Denver is a city of incredible growth that beckons to the masses from all walks of life. From artists to outdoor enthusiasts, professionals in finance to those who live for finding their next creative outlet, this mountainside city calls out in a dramatic fashion and it’s hard for many to resist. A soaring population has led to a booming job market, drastic changes in housing options and an overwhelming sense that with urban sprawl has arrived endless possibilities. 
    So, what exactly is it that makes Denver so irresistible? Whether you’re considering a quick trip through the city for fun or scouting for a future place to call home, Denver is made up of an ever-growing list of fantastic restaurants, shopping hubs, sporting events and cultural activities that make it one of the most unique places on the map. With a city-scape that is altering itself every day, it’s worth your time to capture the heart of Denver today because tomorrow is destined to bring along something entirely new. 
    When you travel to Denver, you join up with those who are in pursuit of the best art, music and outdoor excursions the state has to offer. From exciting ski trips beyond the Front Range to a day indulging in modern art downtown, Denver is built on diverse passions and has no intention of slowing down when it comes to capitalizing on creativity. It is a city where contrast is celebrated and proudly protected. As new homes, apartments and condominiums hit the market at a breathtaking pace, local organizations work equally hard at preserving those historic homes that make Denver unique. With groups of people committed to making progress while honoring the past, Denver is a place where you can witness the evolution of a city within the context of its very own history. 
    HowExpert publishes quick 'how to' guides on all topics from A to Z by everyday experts.
    Ver libro
  • Anxiety and Panic Attacks - How to Stop Attacks in Their Tracks! - cover

    Anxiety and Panic Attacks - How...

    Anthony Ekanem

    • 0
    • 0
    • 0
    Your heart is pounding fast and you are feeling dizzy.  It seems as though you have to sit down in order for you not to fall.  You are having trouble catching your breath. You are experiencing a numbing feeling in your hands and feet.   
    
    There is a tightening pressure in your chest area.  You think you may be on the verge of a heart attack.  You think something is really wrong with you; however, you are far from dying.
    
    Anxiety is a mental disorder in which a person fears just about anything and they think every outcome will turn out for the worst.  This fear is frightening because it is so intense and they always fear that someone is after them.  
    
    If you have any type of disorder that is associated with anxiety, then your mind will always be focused on being scared for no reason.  You will always feel that there is no solution to your unfounded fear and that there is no way out.  
    
    You feel paralyzed as though you can't do anything.  Basically, you are frozen with fear.  This disorder can attack at any time.  
    
    Anxiety disorder is more than just one action.  Anxiety disorder has different sub-disorders that can fit under this.  For instance, there are panic attacks, obsessive compulsive disorder and others that are related to the anxiety disorder family.  
    
    There are many people all over that suffer from anxiety attacks.  If you are not afflicted with them, you may know someone who is.  If it is you, you need to know how to help yourself.  If it's someone else, you need to know how to help them.  You will have to be understanding and help them to get the treatment and support that they need to combat this condition.
    Ver libro