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What to Say When Things Get Tough - Business Communication Strategies for Winning People Over When They're Angry Worried and Suspicious of Everything You Say - cover
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What to Say When Things Get Tough - Business Communication Strategies for Winning People Over When They're Angry Worried and Suspicious of Everything You Say

Leonard S. Greenberger

Narrator Steven Roy Grimsley

Publisher: McGraw Hill-Ascent Audio

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Summary

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL 
 
 
 
Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.
Duration: about 6 hours (05:35:12)
Publishing date: 2022-12-27; Unabridged; Copyright Year: 2013. Copyright Statment: —