Other books that might interest you

• 

  The Emotionally Intelligent Leader

  Daniel Goleman

  • 0
  • 0
  • 0

  Become a better leader by improving your emotional intelligence. 
  Best-selling author Daniel Goleman first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's best-selling HBR articles. 
  In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader", Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results", Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.

  Show book

• 

  50 Powerful Ideas You Can Use to...

  Paul R. Timm

  • 0
  • 0
  • 0

  50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for MoreUltimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line more than any ad campaign, marketing program, or PR effort.This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read—you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to:Turn angry customers into lifelong clientsUse a simple gesture to immediately put customers at easeListen with more than your earsEasily give customers more than they expectUse negative feedback for positive actionManagers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.

  Show book

• 

  Powerful Business Idea: The...

  Harper Monte

  • 0
  • 0
  • 0

  Powerful Business Idea: The Ultimate Guide to Finding a Niche When You Start Your Business, Discover How You Can Stand Out From the Rest and Achieve SuccessSome people think that simply putting up a website for their business is enough to rake in all the money. But while having a website dedicated for your business is indeed important, your business will not prosper if that's all you do. You have to do your best to research the niche you will focus on so that it will guarantee profits for your business. After you discover which niche would be profitable for you, you can then plan for the content and products and services you can sell.This audiobook will teach you the best ways to find the best and profitable niche for your business so you don't waste your money on coming up with content and products that wouldn't be sell. It will teach you how to find those markets where there are lots of needs but no one seems to be servicing them.This audiobook will discuss the following topics: -What Exactly is a Niche?-Why Finding a Niche Is So Important-What Makes a Niche Profitable-Choosing Your Niche-Getting Started With Your Niche Research-Analyzing Your Competition-Finding Your Ideal Customer-Building Relationships Within Your NicheIt's not really a complicated process to find the right niche that would be profitable for your but it will sure take some time. Don't lose hope and you will see that it will all be worth the effort in the end when you see your business grow and start earning more money.If you want to learn effective strategies on determining the right niche for your business, scroll up and click "add to cart" now.

  Show book

• 

  The Retirement Boom - An All...

  Catherine Allen, Nancy Bearg,...

  • 0
  • 0
  • 0

  Baby Boomers are reinventing retirement just as they have so many other aspects of their lives. They will live longer and be healthier than their parents and grandparents, and they plan to remain relevant, be fulfilled, and leave legacies. Many will continue to work well into their 70s and 80s, some because they want to, others because they need to. 
   
  The coauthors of this practical guide are four Boomer professionals who have walked the walk and transformed themselves from corporate executives, CEOs, consultants, and national security policy experts into a range of new careers that more closely hew to their passions. They interviewed more than 300 people and 30 organizations in the writing of this book. 
   
  The Retirement Boom includes tips, tricks, and techniques to help you: 
   
  • Understand what's changing in the workplace and the workforce today.• Make your money last.• Renegotiate life at home.• Improve and keep your health.• Build and leave a legacy.• Simplify your life.• And much, much more.

  Show book

• 

  The Information Economy and...

  Matthew P. Drennan

  • 0
  • 0
  • 0

  Data on how cities have adapted to changing times: “An excellent analysis of the rise and role of the information sector . . . in regional economic development.” — Regional Science and Urban Economics   How do metropolitan regions remain prosperous and competitive in a rapidly changing economy? Using hard data, Matthew Drennan shows that those regions that have invested heavily in the information economy have done much better than those that continue to rely on manufacturing and industry as their base. Moreover, he contends, the benefits of that growth reach the urban working poor, earlier reports to the contrary notwithstanding.  The Information Economy and American Cities provides a wealth of rigorously analyzed econometric data of great value to economists, planners, and policymakers concerned with the future of America’s metropolitan areas, and provides the kind of hard evidence needed to advocate effectively for change.</

  Show book

• 

  Operations Management Crash Course

  Introbooks Team

  • 0
  • 0
  • 0

  Operations Management is recognized as a vital factor in the economic growth of the country. The traditional concept of effective manufacturing management follows the principles of production management with the main focus on the overall economic efficiency in the manufacturing sector. It was later on that the new term “operations management” had been identified by the increase in the service sector. The rapid advancements in the field of technology have imposed several challenges as well as opportunities. These have resulted in the overall enhancement of the capabilities of the manufacturing sector through the use of new resources & materials along with essential procedures, techniques, and facilities. Therefore, the management of an effective service system serves as one of the major challenges in the global environment of stiff competition. 
  Operations Management serves to be a key factor in the overall productivity as well as the improvement of the various business activities across the globe. Operations Management is responsible for leading the way for the global organizations towards the achievement of the goals & objectives with the least possible efforts. Therefore, the study of this subject at both the undergraduate as well as the postgraduate levels offers great significance to the individuals.

  Show book