Join us on a literary world trip!
Add this book to bookshelf
Grey
Write a new comment Default profile 50px
Grey
Subscribe to read the full book or read the first pages for free!
All characters reduced
AI in Customer Service - How Artificial Intelligence Is Reshaping Customer Support - cover

AI in Customer Service - How Artificial Intelligence Is Reshaping Customer Support

Darian Batra

Publisher: Publishdrive

  • 0
  • 0
  • 0

Summary

Smarter Support. Faster Solutions. Customer Service Reinvented.
 
AI is transforming customer service—from reactive call centers to intelligent, proactive support operations. AI in Customer Service explores how artificial intelligence is reshaping the way organizations engage with customers, support teams, and service strategies across every channel.
 
Whether you’re leading a contact center, managing CX technology, or building support operations for the future, this book offers clear, practical guidance on how to apply AI tools with purpose and responsibility.Inside, you’ll explore how AI is powering virtual agents and ticket automation, enabling proactive and personalized service, enhancing quality monitoring and coaching, and driving compliance at scale.AI in Customer Service helps support leaders and teams navigate the fast-changing service landscape—combining empathy, efficiency, and intelligent technology to deliver consistently better customer experiences.
 
Part of the AI Awareness Series—practical guides designed to help professionals across sectors understand the real-world impact of AI, without the hype.
Available since: 07/29/2025.
Print length: 101 pages.

Other books that might interest you

  • Life on Hold - cover

    Life on Hold

    Ivonne Cabral

    • 0
    • 0
    • 0
    Discover a miracle among us 
    Life on Hold tells the moving and true story of Ivonne Cabral, a woman who faced the greatest challenge of her life: a chronic illness that brought her to the brink of death. Through its pages, Ivonne shares her journey from diagnosis to the moment she received a double liver and kidney transplant, transforming her struggle into a source of inspiration and hope.There is meaning in suffering 
    This book not only chronicles Ivonne's battle against her illness but also invites you to reflect on the power of love, the strength of faith, and the importance of relationships in the toughest times. With an honest, intimate, and sensitive voice, Life on Hold is a must-read for those looking to find light in darkness, meaning in suffering, and a purpose amidst pain.A Devotional Journey 
    Ideal for readers interested in true stories of overcoming, spirituality, and those facing chronic illnesses or challenging life situations. Find in this book a devotional guide to nourish your soul, strengthen your faith, and discover that, even in the hardest trials, we are not alone. 
    Life on Hold is a powerful testimony that reminds us that, with faith and determination, we can overcome any obstacle. Dive into Ivonne's story and let her journey inspire you to look beyond your circumstances and embrace each day with gratitude and hope. 
    Learn more at https://ivonnes.fund.
    Show book
  • To Everything a Season - A View from the Fen - cover

    To Everything a Season - A View...

    Charles Moseley

    • 0
    • 0
    • 0
    To Everything a Season is a beautifully crafted personal and reflective account of many years of the changing seasons, from autumn    to autumn, in and around a village on the edge of the Cambridge Fenland. It is an uplifting reflection about change: what was, what is, what will be.   
    It is about the miracle of the rich gift of life. It is also about death, loss, and the rebirth of the old into something rich and strange.   
    But it is also a book suffused with a gentle humour, with a deep love and sympathy for our fellow creatures. Charles Moseley tackles what we have done to the world of which we are not owners or masters but stewards, not only for our children but for the whole web of life on which everything depends.      
    Show book
  • The Art of SaaS - A Primer on Building and Running a Healthy SaaS Business - cover

    The Art of SaaS - A Primer on...

    Ahmed Bouzid, David Rennyson

    • 0
    • 0
    • 0
    Authored by two passionate evangelists and practitioners in the Software as a Service (SaaS) movement, The Art of SaaS is a primer on the fundamentals of building and successfully running a healthy SaaS business organization.
    Show book
  • Common Yellowthroat and Other Bird Songs - Nature Sounds for Mindfulness and Reflection - cover

    Common Yellowthroat and Other...

    Greg Cetus

    • 0
    • 0
    • 0
    The Common Yellowthroat is a small warbler of the migratory species with an extensive range, occurring throughout North America and Central America down to northern South America. The male has distinctive yellow underparts, with a black mask above the eyes and throat, while the female has a plainer greenish-olive back and yellowish underparts. The Common Yellowthroat often perches atop a tall stalk to rap out his distinctive song, wichity-wichity-wichity. This binaural audio recording features the Common Yellowthroat birdsong recorded in its natural habitat in Iowa’s Yellow River State Forest near a delicate babbling river stream together with other birds, insects, and ground creatures. Other birdsongs include: Blue Jay, Song Sparrow, Wood Thrush, Red-bellied Woodpecker, White-breasted Nuthatch with Northern Cardinal and Mourning Dove in background.
    Show book
  • The Conscience of Care - Navigating Health in the Culture Wars - cover

    The Conscience of Care -...

    Dov Fox

    • 0
    • 0
    • 0
    Pitched battles over abortion, puberty blockers, and assisted suicide have turned American healthcare into a legal minefield. Faced with mounting restrictions on medical practice, doctors and nurses who follow their conscience to provide standard treatments risk being fined, fired, or even imprisoned, while clinicians who conscientiously deny evidence-based care are shielded without condition from any such consequences. Dov Fox argues that by ceding the moral vocabulary of conscience to refusers alone, the lopsided law of medical conscience selectively burdens providers, drives vulnerable patients underground, and impoverishes the dynamic pluralism of medicine.The Conscience of Care lays bare the broken system of medical conscience and sets out to fix it. Fox canvases a landscape of contested services that include IVF, IUDs, opioids, psychedelics, organ transplants, and advance directives. He develops practical reforms that rebalance conscience protection by introducing measured safeguards for providers and scaling back the categorical refuge afforded to refusers. The Conscience of Care articulates a bold vision of medicine that reclaims the lost promise of conscience to bridge social divides on matters of life and death, impairment and identity.
    Show book
  • Search Engine Optimization: The Ultimate Guide to Successful Search Engine Optimization Learn Proven Strategies and Practices That Can Ensure Continuous Targeted Traffic to Your Niche Site - cover

    Search Engine Optimization: The...

    Jayson Krause

    • 0
    • 0
    • 0
    Search Engine Optimization: The Ultimate Guide to Successful Search Engine Optimization, Learn Proven Strategies and Practices That Can Ensure Continuous Targeted Traffic to Your Niche SiteFor your business to thrive these days, it is necessary for it to have an online presence. Most people prefer to buy everything online now so it's crucial that you have a website for your business. But simply having a website is not enough. You have to make sure it would appear in search engines when people try to search for it. This is where SEO or search engine optimization will come into play.SEO is about increasing the quantity and quality of traffic your website gets. This audiobook will teach you all about SEO and how you can make sure your website appears on top of search engines. You will discover how you can have Google and other search engines do all the work for you. This audiobook will discuss the following topics:-Indexing/Link Building Techniques - Blogging and RSS-Indexing/Link Building Techniques - Pinging-Indexing/Link Building Techniques - PPC-Indexing/Link Building Techniques - Social Bookmarking-Indexing/Link Building Techniques - Articles-Indexing/Link Building Techniques - Press ReleaseYou might feel that SEO is too complicated and overwhelming but you can take it one step at a time and start by learning the basics and go from there.If you want to learn how you can make your website appear on top of most search engines and generate targeted traffic, scroll up and click "add to cart" now.
    Show book