Tuana Dowan
Tuana Dowan is an instructional designer, trainer and consultant specialized in self-development. She holds a BSc in sociology with minors in psychology and education, and an MBA degree.
After completing her MBA, she started working as a consultant on Quality Management Systems. She considered the Total Quality Management (TQM) a tool that promised five-star results in producing successful organizations. A few months of working with people from all levels in different organizations taught her...
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