John Tschohl
He is a visionary, service expert, author and speaker. His company, Service Quality Institute is the Global Leader in Customer Service. Service Quality Institute is one of the few firms in the world that solely focuses on customer service. John is the Internationally Recognized Service Strategist and regularly appears in the media and is interviewed almost every week around the world.John Tschohl is the author of eight best-selling books, which are available in a wide variety of languages....
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