Feargal Quinn
Feargal Quinn founded Superquinn, the Irish supermarket group, in 1960 and was its Managing Director for many years during which it built an international reputation for excellence in customer service. His bestselling book Crowning the Customer (O’Brien Press) is used by multi-national companies as the essential customer care manual. It has been translated into several languages.
Feargal Quinn was a board member of a number of international retailing organisations, and received two honorary...
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