Otros libros que te pueden interesar

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  Too close to the wind - Why...

  Dirk Schütz

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  It was a high-wire act that the Swiss authorities had to perform in four fateful days in March 2023: the biggest merger in the banking world since the financial crisis.
  What really happened in those dramatic 96 hours? Could the catastrophe have been avoided? And how could Credit Suisse of all banks – one of the few global financial institutions to have emerged from the financial crisis stronger than before – end up in such an epochal predicament?
  Peppered with much hitherto unknown information, this book provides the first detailed insider's account of the dramatic downfall of the Swiss-American money house, which always sailed very close to the wind – and in the end went down.

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  The Come Back Culture - 10...

  Jonathan Malm, Jason Young

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  Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back—and they tell their friends. 
   
   
   
  Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to: 
   
   
   
  ● Build a hospitable team 
   
   
   
  ● Know your guest 
   
   
   
  ● Create moments that impress 
   
   
   
  ● Recover quickly when things go wrong 
   
   
   
  Whether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.

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  Hidden Agendas - Secret Motives...

  Cito Harder

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  Hidden agendas exist in nearly every aspect of life, shaping decisions, influencing behavior, and often determining the outcomes of interactions without those involved fully realizing it. A hidden agenda refers to a concealed motive or underlying intention that differs from what is outwardly expressed. Unlike open and transparent objectives, hidden agendas operate beneath the surface, often serving personal, financial, or strategic interests that are not explicitly stated. 
  At their core, hidden agendas stem from the fundamental human need for control, advantage, or self-preservation. People may withhold their true intentions out of fear of rejection, loss of power, or diminished influence. In many cases, hidden agendas are not inherently malicious; they can be driven by self-interest, strategic planning, or the need to protect sensitive information. However, when used manipulatively, they can undermine trust, deceive others, and lead to unethical or harmful consequences. 
  One of the key characteristics of a hidden agenda is deception or misdirection. A person or group may present one set of intentions while secretly pursuing another. This is common in politics, business, and even personal relationships, where individuals may disguise their true motivations to gain support, manipulate outcomes, or secure an advantage. For example, a corporate leader advocating for a policy change may claim it is for the benefit of employees, while in reality, it serves to increase profits or consolidate power.

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  Explosive Leadership 2024...

  Scott F. Paradis

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  Are you ready to ignite your leadership potential and shatter the limits of what you thought possible? Welcome to Explosive Leadership: The Ultimate Leader Training Experience, 2024 Edition. This groundbreaking training program isn't just a guide; it's a transformational experience to propel you to the pinnacle of leadership excellence. Within, you'll discover dynamic strategies, battle-tested techniques, and real-world insights empowering you to lead with impact and influence like never before. From mastering the art of effective communication to cultivating unwavering resilience, this is the experience you need to become an extraordinary leader. Unleash your explosive leadership potential and lead with unshakable confidence. Begin your leadership experience now!

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  Smooth Scaling - 20 Rituals to...

  Rob Bier

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  Why do some businesses “fail to scale”? Smooth Scaling offers a clear diagnosis, along with twenty practical Rituals to boost your organization’s performance and achieve frictionless growth.  
  Smooth Scaling addresses the most pervasive and least-understood fail point that threatens to kneecap even the best-laid scaling plan: organizational friction. Expert Rob Bier reveals why organizational frictions take hold as you grow and how they slow your company down.  
  These growth pains are both predictable and preventable, yet they almost always take leaders by surprise. But it doesn’t have to be this way. Until now, there’s been no resource to guide executives through this challenge. As a result, they end up playing “Whack-a-Mole,” reacting to a never-ending stream of organizational, team, and people problems one at a time—only for new ones to crop up. Smooth Scaling addresses this gap, presenting a proven approach based on real-life experience and application.  
  Drawing on his extensive experience building high-performance organizations, Bier has created twenty foundational Rituals that integrate seamlessly into the daily habits of your company. These Rituals make your organization as frictionless as possible, allowing you to scale faster—and more sustainably—than ever before. 
  In Smooth Scaling, you will learn how to:Build trust proactively across your organization Turn your managers into a powerful driver of productivity and scalability Build high-performance teams with the people you’ve got Break down barriers between departments to prevent silos Maintain a cohesive high-trust culture as you grow  
  Smooth Scaling is your indispensable guide to building a scalable, high-performing organization.

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  COMMUNICATION SKILLS - Learn...

  Mark Baker

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  "Communication Skills" is a comprehensive guide to mastering the art of effective communication. Written by a leading expert in the field, this book provides readers with a step-by-step approach to improving both verbal and nonverbal communication skills. Whether you're looking to improve your listening skills, speak more confidently, or navigate tricky interpersonal dynamics, this book has something for you. 
  This book will help you:Learn the key principles of effective communication and how to apply them in any situation.Discover powerful strategies for improving your listening skills and understanding the perspective of others.Learn how to use body language, tone of voice and other nonverbal cues to communicate more effectively.Understand the psychology behind communication and how to navigate tricky interpersonal dynamics with ease.Get practical tips and exercises to help you put your new skills into action. 
  And Much More!... 
  With clear explanations, real-life examples, and practical exercises, this book is a must-read for anyone looking to improve their communication skills. Whether you're a student, a professional, or simply looking to improve your relationships, "Communication Skills" will give you the tools you need to communicate more effectively in any situation. 
  So, if you're looking to boost your confidence and make more meaningful connections with others, "Communication Skills" is the perfect guide for you. It will help you to improve your verbal and nonverbal communication skills, and to navigate tricky interpersonal dynamics with   ease. 
    
  Click the “Buy Now” button to proceed!!! 
   

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