Other books that might interest you

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  The Gold Standard - Giving Your...

  Colin Cowie

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  Read by the author. 
  Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients. 
  If you’re searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this book. 
  Colin Cowie, one of the world’s most sought-after event planners, shares the hard-won and hard-nosed advice he has learned through entertaining and engaging stories and examples. He gives you the indisputable blueprint for creating a customer-service culture that you can tailor to your own needs, whether you’re a shopkeeper, corporate marketing director, or budding event planner. 
  Upon coming to the United States from South Africa with $400 in his pocket, Colin built his highly successful catering and event-planning business from the ground up to become event planner to the most respected tastemakers and personalities in the world—including Oprah Winfrey, Jennifer Lopez, Ryan Seacrest, and Kim Kardashian, to name a few. 
  In this book, you will:Learn how to formulate your own vision, mission statements, and guiding principles, and effectively communicate them to your team.Learn how you can align your vision with your essential mission statement.Discover the core values, including service and accountability, that fuel Colin’s customer-care ethos, and how you can apply those values to your own business.Have a renewed understanding of how vitally important it is that you take good care of the people who work for you so they, in turn, can care for your customers.Become armed to inspire and empower your team.Be guided to create your own “bible” of scripts, protocols, and procedures that will streamline customer-care situations while making every customer feel like their individual desires are being taken care of.Learn how to use every complaint as an opportunity, as well as why you should be more afraid of a client who doesn’t complain when something goes wrong versus one who does. 
   

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  Business: - The business concept...

  Gurmeet

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  Business_ 
  Business is the activity of making one's living or making money, By producing or buying and selling products. Such as goods and services. It is also activity.So let's start investment in business.

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  What to Do Next - Taking Your...

  Jeff Henderson

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  Read by the author. 
  If you want to change your career and circumstances but aren't sure how, this practical guide from business leader Jeff Henderson will help you reevaluate your purpose and determine your next best step. 
  Navigating what's next in life--whether in your career, personal life, or relationships--often brings a level of uncertainty and anxiety and presents more questions than answers. Entrepreneur, speaker, and pastor Jeff Henderson has experienced this firsthand--first when he left his marketing position at Chick-fil-A to start a church and nonprofit, and then again when he left that nonprofit in the middle of a global pandemic to . . . well, he didn't know. He just knew he needed to make a move. 
  This insightful book outlines the process he used to determine the next best step for him and how you, too, can pursue more meaning and purpose in your life and work. Sharing personal stories and best practices he's learned along the way, he eloquently and practically guides you through the minefield of knowing what's next by helping you:Take the Career Risk Calculator and discover if you're ready for changePlan for change--both the changes you want and the changes you can't see comingCultivate "optimal options" in your life that will guide you to better decision-making when the time comesIdentify what to do and what not to do when making decisions about what's nextExchange fear, confusion, and hopelessness for confidence, freedom, and purpose 
  The next chapter of your life starts today, with one simple step. And you'll know how to take that step because you know What to Do Next. 
  An accompanying questionnaire and diagram are included in the audiobook companion PDF download.

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  Summary of Never Split the...

  Readtrepreneur Publishing

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  Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss | Book Summary | Readtrepreneur (Disclaimer: This is NOT the original book, but an unofficial summary.) 
  Who is better suited to teach you how to negotiate than a man who had lives on the line when doing so? Chris Voss Never Split the Difference will help you become a master in negotiation. Never Split the Difference is a journey into high-stakes negotiations where you will need 9 effective principles designed by the man himself Chris Voss to have the competitive edge in any discussion. The location or subject of the negotiation doesn't matter. If you master the principles taught by Chris Voss, you can strive to get a better salary, cheaper rent and basically turn any condition into your favor.(Note: This summary is wholly written and published by Readtrepreneur. It is not affiliated with the original author in any way) 
   
  As a former FBI's lead international negotiator, Chris Voss channels his experience in high-stakes negotiation to deliver a fascinating book which can help anyone become an outstanding negotiator. Learn to grasp the art of your emotional intelligence and intuition so that you can use them to your advantage to obtain things you have always desired. Chris Voss stresses that life is just a series of negotiation and being excellent at it will have an amazing impact in your social and professional life.

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  Africa's Business Revolution -...

  Acha Leke, Mutsa Chironga,...

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  The Definitive Guide to Doing Business in AfricaFor global and Africa-based companies looking to access new growth markets, Africa offers exciting opportunities to build large, profitable businesses. Its population is young, fast-growing, and increasingly urbanized—while rapid technology adoption makes the continent a fertile arena for innovation. But Africa's business environment remains poorly understood; it's known to many executives in the West only by its reputation for complexity, conflict, and corruption.Africa's Business Revolution provides the inside story on business in Africa and its future growth prospects and helps executives understand and seize the opportunities for building profitable, sustainable enterprises. From senior leaders in McKinsey's African offices and a leading executive on the continent, this book draws on in-depth proprietary research by the McKinsey Global Institute as well as McKinsey's extensive experience advising corporate and government leaders across Africa. Brimming with company case studies and exclusive interviews with some of Africa's most prominent executives, this book comes to life with the vibrant stories of those who have navigated the many twists and turns on the road to building successful businesses on the continent.

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  The Godfather of Tabloid -...

  Jack Vitek

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  “An original American story of a tough, embattled media player with uncanny gifts for giving the public what they want.” —Publishers Weekly 
   
  In The Godfather of Tabloid, Jack Vitek explores the life and remarkable career of Generoso Pope Jr. and the founding of the most famous tabloid of all—the National Enquirer. Upon graduating from MIT, Pope worked briefly for the CIA until he purchased the New York Enquirer with dubious financial help from mob boss Frank Costello. Working tirelessly and cultivating a mix of American journalists (some of whom, surprisingly, were Pulitzer Prize winners) and buccaneering Brits from Fleet Street who would do anything to get a story, Pope changed the name, format, and content of the modest weekly newspaper until it resembled nothing America had ever seen before. 
   
  Pope was a man of contradictions: he would fire someone for merely disagreeing with him in a meeting (once firing an editor in the middle of his birthday party), and yet he spent upwards of a million dollars a year to bring the world’s tallest Christmas tree to the Enquirer offices in Lantana, Florida, for the enjoyment of the local citizens. Driven, tyrannical, and ruthless in his pursuit of creating an empire, Pope changed the look and content of supermarket tabloid media, and the industry still bears his stamp. Grounded in interviews with many of Pope’s supporters, detractors, and associates, The Godfather of Tabloid is the first comprehensive biography of the man who created a genre and changed the world of publishing forever. 
   
  “An engaging saga of one man’s obsessive devotion to creating an entertaining alternative universe.” —The Wall Street Journal

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