Join us on a literary world trip!
Add this book to bookshelf
Grey
Write a new comment Default profile 50px
Grey
Subscribe to read the full book or read the first pages for free!
All characters reduced
Ultimate Microsoft Dynamics 365 CRM for Enterprises - Unlock the Power of Microsoft Dynamics 365 CRM to Automate Your Business Processes and Drive Digital Transformation - cover

Ultimate Microsoft Dynamics 365 CRM for Enterprises - Unlock the Power of Microsoft Dynamics 365 CRM to Automate Your Business Processes and Drive Digital Transformation

Vidit Gholam

Publisher: Orange Education Pvt. Ltd

  • 0
  • 0
  • 0

Summary

Master Microsoft Dynamics 365 CRM and Power Platform like a Pro.
Book Description
Microsoft Dynamics 365 CRM is the backbone of modern customer relationship management, driving sales, service, and business efficiency across industries. Mastering it is crucial for professionals aiming to optimize workflows, enhance customer interactions, and leverage automation for competitive advantage.
The book starts with an introduction to Dynamics 365 CRM, providing a solid foundation in key business apps including Sales, Project Operations, and Customer Engagement. You will then learn how to set up environments, manage users, and handle security and data. As you progress, you will explore topics such as the sales cycle, customizations, and integrating with tools like Power Platform, SharePoint, Outlook, and Teams for better collaboration.
By the end, readers will have the expertise to design, customize, and deploy powerful CRM solutions tailored to business needs. With insights into AI Copilot and certification pathways, this book ensures you stay ahead in the CRM landscape—because falling behind in automation and AI-driven CRM solutions is no longer an option.
Table of Contents
1. Introduction to Microsoft Dynamics 365 CRM
2. Setting Up Microsoft Dynamics 365 Environments
3. Sales to Billing Cycle in Microsoft Dynamics 365 CRM
4. Customizing Your Dynamics 365 CRM
5. Working with Microsoft Power Platform
6. Document Management in Dynamics 365 CRM
7. Customer Service Management in Dynamics 365 CRM
8. Enhancing Dynamics 365 with Azure Integration Services
9. Integrating Dynamics 365 CRM to Outlook
10. AI Copilot Capabilities in Dynamics 365 CRM
11. Business Use Cases, Future Scope, and Certification Paths      

Index
Available since: 03/13/2025.

Other books that might interest you

  • Principles of Geology - cover

    Principles of Geology

    Charles Lyell

    • 0
    • 0
    • 0
    "Principles of Geology" [1830] is a groundbreaking classic of science. Mentioned glowingly in "The Origin of Species" by Charles Darwin, it was also revered by such contemporaries as Melville, Emerson, Tennyson and George Eliot. It's now available for a new generation interested in geology, Earth science and climate studies.
    Show book
  • Mercury and Gemini: The History and Legacy of NASA’s Groundbreaking Spaceflight Programs - cover

    Mercury and Gemini: The History...

    Editors Charles River

    • 0
    • 0
    • 0
    The successful Apollo 11 mission was certainly an astonishing technological triumph, but what is less well remembered now are that many programs preceded Apollo and were essential to its success. Project Mercury was one of those, and in many ways it represented the greatest step forward in terms of the conquest of space. Before Project Mercury, there was no certainty that a human could survive the rigors of a space launch or live outside Earth’s atmosphere. There was no agreement on just what an astronaut should be, and various individuals involved debated whether they should be pilots, technicians, scientists, or even merely observers in an automated craft. Before Project Mercury, no one was entirely certain what a rocket capable of taking a person into space would look like, or even whether building such a craft was within the capabilities of engineering in the 1950s. 
    Gemini also marked another important milestone as America finally surpassed the Soviet Union in space technology. Before Gemini, the US was playing a desperate game of catch-up as it attempted to match Soviet accomplishments. The last Project Mercury flight launched in May 1963, and before then, Russia had put the first satellite in Earth’s orbit and the first man in space and had followed these with longer flights than the tiny Mercury spacecraft. In terms of military significance, it was recognized that the ability to dominate space was very important, and to many people in America, it seemed that Russia was well on the way to doing this. No one could have guessed that it would be almost three years before the next American manned space flight occurred when Gemini 3 left the launch pad in March 1965. It seemed to many people that the Russian lead in space exploration had become unassailable and, in order to reestablish the credibility of the US space program, the Gemini flights simply had to succeed.
    Show book
  • Beyond Quantity - Research with Subsymbolic AI - cover

    Beyond Quantity - Research with...

    Jens Schröter, Andreas Sudmann,...

    • 0
    • 0
    • 0
    How do artificial neural networks and other forms of artificial intelligence interfere with methods and practices in the sciences? Which interdisciplinary epistemological challenges arise when we think about the use of AI beyond its dependency on big data? Not only the natural sciences, but also the social sciences and the humanities seem to be increasingly affected by current approaches of subsymbolic AI, which master problems of quality (fuzziness, uncertainty) in a hitherto unknown way. But what are the conditions, implications, and effects of these (potential) epistemic transformations and how must research on AI be configured to address them adequately?
    Show book
  • Agrostology - Grasses of the World: From Lawns to Prairie Ecosystems - cover

    Agrostology - Grasses of the...

    Mike Crawford

    • 0
    • 0
    • 0
    Agrostology, the scientific study of grasses, is a crucial field of botany that explores the diversity, structure, and ecological significance of grasses. Grasses belong to the Poaceae family, one of the largest and most economically important plant families in the world. These plants play a foundational role in ecosystems, agriculture, and human civilization. From the vast prairies and savannas to the rice and wheat fields that sustain billions of people, grasses shape the landscapes of both natural and human-altered environments. 
    The study of grasses has a long history, dating back to early agricultural societies that first domesticated cereal crops. The ancient civilizations of Mesopotamia, Egypt, and China relied on grasses such as wheat, barley, and rice to establish permanent settlements. Over time, the understanding of grass physiology, reproduction, and ecological functions deepened, leading to advancements in agronomy, ecology, and land management. By the 19th and 20th centuries, agrostology emerged as a specialized discipline within botany, focusing on grass classification, physiology, and ecosystem dynamics. 
    Grasses are uniquely adapted to a wide range of environmental conditions. They thrive in temperate, tropical, and even arid climates, displaying remarkable resilience through specialized growth mechanisms. Their ability to reproduce through both seeds and vegetative propagation allows them to colonize and dominate various habitats. Many grass species employ C4 photosynthesis, an efficient metabolic pathway that enables them to survive in hot, dry environments. This adaptability makes grasses a dominant plant group in many ecosystems, providing habitat and food for numerous animal species.
    Show book
  • Tough and Competent - Leadership and Team Chemistry - cover

    Tough and Competent - Leadership...

    Eugene F. Kranz

    • 0
    • 0
    • 0
    Tough and Competent documents the leadership and teamwork principles which emerged from an organization of novice, part-time engineers in NASA Mercury Control. By July 1969, when faced with the stress of the Apollo 11 mission to land Americans on the moon, they had matured into a group of hardened individuals empowered to make the split-second decisions to land with only seventeen seconds of fuel remaining. What had changed? Team chemistry, IT!, is the unifying soul of operations that emerged from the leadership, working, and social environment to achieve organizational excellence. Mission Control could address quickly the risks and complexity of spaceflight operations. The intangible element, IT!, elevates performance to where the impossible becomes commonplace. 
     
     
     
    IT! was born in a bare-bones warehouse floor work environment, where learning by doing developed the materials for flight. Controllers spanned diverse backgrounds: Philco tech reps, farm boys, Native Americans, and junior college grads who became self-made engineers. A free exchange of knowledge developed expertise among colleagues. Everyone brought unique viewpoints and skills which coalesced into IT! In relaying his long tenure at NASA, Kranz narrates the development of IT! His views on lessons learned through decades of Mission Control are valuable for any innovation-based organization.
    Show book
  • NCLEX-RN Exam Secrets - "Elevate your NCLEX-RN Exam prep with dynamic audio lessons crafted for peak performance!" - cover

    NCLEX-RN Exam Secrets - "Elevate...

    Aiken Waverly

    • 0
    • 0
    • 0
    NCLEX-RN Exam Secrets 
    ⭐⭐ Simplified Guide & Explanations Included ⭐⭐ 
    Are you eager to advance your nursing career and solidify your expertise by successfully passing the NCLEX-RN Exam?  
    Are you in search of a comprehensive resource that includes everything you need to ace the NCLEX-RN Exam? 
    Your quest ends here! 
    This guide will be your ultimate companion for enhancing your knowledge, applying your skills, and participating in practical exercises. With this resource, you're on the path to success. 
    Updated for the NCLEX-RN Exam 2025 Structure. 
    Key features of this enhanced guide include: 
    - In-depth insights into the NCLEX-RN Exam Certification 
    - Thorough explanations of nursing concepts 
    - Effective strategies for exam preparation and problem-solving 
    Our guide stands out with its thorough coverage, which is crucial for your success on the exam. We delve into concepts with precision and clarity rather than merely skim them. 
    Please be advised that this guide is an independent resource and is not affiliated with any official NCLEX governing body. 
    Crafted with a logical structure and accessible language, our NCLEX-RN Exam Guide ensures a smooth flow between topics. Say farewell to complex jargon and embrace clear, precise, and technically accurate content. 
    So, why wait? Click the BUY NOW button, secure your guide, and begin your journey toward success on the NCLEX-RN Exam! 
    Get ready to transform your nursing knowledge and excel in your career!
    Show book