Other books that might interest you

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  Built on Values - Creating an...

  Stephen R. Covey, Ann Rhoades,...

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  All across the country, the best and most competitive companies are  creating great cultures in which employees consider it their  pleasure to give the best possible service to customers.    Even in hard economic times, accomplishing that is not only  possible but absolutely essential.  If customers don't have  much money to spend, where are they going to spend it?  At a  place where employees sullenly and begrudgingly take their money or  one where they are happy to be of service?   Based on a patent-pending Values Blueprint process, this book  from culture change expert Ann Rhoades shows the exact steps for  curing an ailing company culture or creating a new one from  scratch. Developed from Rhoades' years of experience with  Southwest, Jet Blue, Doubletree Hotels, P.F. Chang's and the many  clients of People Ink, she has proven, over and over, that  companies that create or improve values-based cultures become  higher performers, both in customer satisfaction and in financial  return.  Rhoades helps companies get on the pathway to greatness by  turning around their cultures. The key is to focus on both the big  picture and the smallest detail at the same time.  This book  is based on that very principle. Changing a culture starts with  getting the basics right (values and behavior at the C-level). Then  the big things (hiring the right people, keeping them and  delighting customers) fall more easily into place.               This book provides a clear blueprint for how to accomplish  culture change. It also offers inspiring examples and cases from a  wide range of industries. Readers will learn:        Why "living the values" is  the first principle in leading people successfully        How to exceed the  expectations of employees and customers by living the values        How to develop a Values  Blueprint and put it into action        Why it's essential to  hire, fire and reward people based on values alone and        How to establish a  discipline for sustaining a values-centric culture

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  Smart Skills: Presentations

  Frances Kay

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  Book 2 of the Smart Skills series: practical guides to mastering vital business skills and techniques. Using proven strategies from business experts, these essential smart skills can empower anyone with the tools to get ahead.Everything you need to know about presenting- a must have for any employee, manager, freelancer or business owner 
  ​Despite being one of the most dreaded professional tasks, public speaking is an increasingly important skill to master: the ability to engage and connect can truly set you apart from the crowd in a competitive market. This easy-to-follow, succinct guide will provide you with effective tips and resources to help you with both the practical task of putting together a presentation and proven strategies for building up your confidence. This handy guide includes:Detailed advice on strategy, structure and formatHow to pinpoint and communicate your core messageExpert strategies for staying calm and collectedUnderstanding your audience's needsHow to show your passion and create a rapport with your audienceBest practice for using visual aids and speaker notes 
  Kay splits up the presenting process into three key stages: before the presentation, during the event, and afterwards. This easy method makes this Smart Skills guide a useful tool for anyone who has to present to an audience, even a complete beginner. 
  *** 
  Contents 
  Preface 
  Foreword 
  Notes from the author 
  Introduction: The opportunities - and the difficulties - of getting to your feet 
  BEFORE THE PRESENTATION 
  Chapter One 
  Focusing on the task 
  Ideas and objectives 
  Strategy, structure and format 
  Chapter Two 
  Getting organised 
  Calming the nerves 
  Harnessing your secret weapons 
  Spacial awareness 
  Chapter Three 
  Putting your message together 
  Speaker’s notes 
  With a little help from your friends 
  DURING THE PRESENTATION 
  Chapter Four 
  Confronting the audience 
  Gaining attention 
  Creating rapport 
  Chapter Five 
  Communicating your message 
  Gaining acceptance 
  In conclusion 
  Can you hear me at the back? 
  Chapter Six 
  Involving your listeners 
  Use of visual aids 
  Signs of revolt 
  Anything and everything 
  AFTER THE PRESENTATION 
  Chapter Seven 
  Question time and feedback 
  Handling questions and objections 
  In the chair 
  Presentation performance checklist

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  From Sabotage to Support - A New...

  Joy L. Wiggins, Kami J. Anderson

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  Women are acculturated within systems that encourage them to sabotage one another; this audiobook shows how they can break free of this cultural programming and use whatever privilege and power they have to raise each other up.Joy Wiggins and Kami Anderson advocate that the only way women can successfully support each other is by addressing the varying intersections of our individual power and privileges, particularly focusing on how some privileges are inherited along lines of race, class, sexuality, and geography. When we fully examine how we have power in certain situations and not in others, we start to see where we can lend privilege to create truly inclusive spaces for the historically underrepresented and marginalized.Wiggins and Anderson look at how the dynamics of privilege and power have played out in the history of the feminist movement, identifying and breaking down socialized behaviors and ideologies that trigger implicit bias and microaggressions. They provide tools to interrupt negative thoughts and actions, so women can nurture mutual support and show up as their authentic selves. Each chapter features a dialogue between them reflecting on how issues of race, privilege, and power have played out in their lives and their friendship.The system of patriarchy has created an environment for women to knowingly and unknowingly sabotage each other — it is not inherent in women themselves. This audiobook teaches us how to take an active approach to becoming better allies for each other and by so doing, improve our world and end the cycle of injustice.

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  RAW - Real Talk for Small Business

  Gerry O'Sullivan, Scott Tulloch

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  Scott and Sally Tulloch launched their natural, hand-made muesli company - Farmer Jo – in 2010 from their family home. They began making natural product by hand in their kitchen and taking it to Farmers Markets. Ten years later, they have achieved a multi-million-dollar turnover, distribute nation-wide, and export globally. 
  Their story, told in Scott’s raw ‘no bullshit, get real’ voice, this is the book you need to launch your business and break free. 
  Scott explains: 
  • Why your mind is your most powerful tool 
  • Generating business ideas 
  • The importance of lifestyle, wellbeing, and confidence 
  • Taking a risk 
  • Managing fear 
  • Why failure is good 
  • Thinking big, exporting globally (even for small business) 
  • Challenging and changing your chosen market 
  • Giving back by mentoring others 
  The book is written by Scott together with his friend Gerry O’Sullivan. After a career in business, Gerry reinvented himself as an author. His best-selling novel ‘Gangsters of Shanghai’ is currently optioned for development as a major international TV series.

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  Positively Energizing Leadership...

  Kim Cameron

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  This practical guide, the first to show how leaders can achieve extraordinary results through the positive energy generated by virtuous interactions with employees, is written by one of the giants in the study of positive leadership.  
   
  This book reveals one of the most important but frequently ignored factors that lead to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy, a principle known in biology as heliotropism. Further, he shows that the positive relational energy generated by leaders' virtuous behaviors—such as generosity, compassion, gratitude, trustworthiness, forgiveness, and kindness—is tightly linked to extraordinary organizational outcomes like greater innovation, higher profits, and increased engagement and retention.  
   
  Cameron has not written a feel-good tome about the power of positive thinking, “happiology,” or unbridled optimism. This research-based explanation shows how to achieve performance that exceeds expectations. He provides practical suggestions, assessments, and exercises showing how leaders can improve their own positive energy and increase positive relational energy in their organizations. Positively Energizing Leadership is a major contribution to the theory and practice of leadership.

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  Crash Course Modern Accounting

  Introbooks Team

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  Gone are the days when a successful career was based on the amount of money spent on a child’s education. Talent and hard work are the traits required to forge a relatively decent career in any industry. It takes more than just money to survive in the corporate world. Only those truly succeed who have worked hard and truly identify their true potential at a relatively younger age. Commerce education is on the boom nowadays. Apart from engineers, commerce graduates are aplenty in India today. This short course on accounting is suitable for not just students but for small business owners as well who wish to equip themselves with the basic knowledge of day-to-day accounting. While traditional accounting topics like credit, debit and tax-filing are all quite well versed by the vendors today, the modern-day techniques are something they are still missing out on. This guide will cover topics like balance sheet, cash flow statements and lastly the P&L. Finance and accounting remains the backbone of every organization. It is imperative that business owners are well versed with such techniques as the current market is an already a competitive one. Apart from businesses, accounting also remains to be an appealing profession for job-seeking individuals.

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