Outros livros que poderiam interessá-lo

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  Service Habits - 21 habits to...

  Jaquie Scammell

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  A MUST-READ, PRACTICAL HANDBOOK ON HUMAN BEHAVIOUR IN A WORLD THAT DEMANDS SERVICE LIKE NEVER BEFORE. 
  In this fully revised and updated edition, leading customer service expert Jaquie Scammell uncovers the 21 key habits that will leverage your effectiveness as a service leader and strengthen your relationships with the people you serve. 
  As a service leader, you know how to deliver great results. But you may have become so focused on systems and speed that you’ve forgotten service still is, and always will be, about building long-lasting relationships with your teams and your customers. 
  In Service Habits, Jaquie Scammell uncovers the habits that if adopted will enhance your overall team performance and allow you to achieve even greater results. 

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  Win! - Raise your profile and...

  Donna O'Toole

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  Recognition is like rocket fuel: it powers you to reach heights you never believed possible.
  If you think winning business awards is out of reach, a waste of time and money, or that they are all just a fix and you wouldn't win even if you tried, this audiobook will change your mind.
  WIN! is packed with everything you need to know to win business awards. Expert guidance and clear steps to follow make it faster, simpler and easier than ever before to raise your profile, grow your business and accelerate your journey to success.
  This audiobook will help you:
   
  
  - Discover the award-winning secrets of the world's leading brands
  - Raise your profile and increase your personal brand value
  - Accelerate your sales and grow your business
  - Recruit and retain the best talent for your team
  - Enhance your credibility and gain customer trust and loyalty

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  Tightwads and Spendthrifts -...

  Scott Rick

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  A revolutionary guide to navigating the financial aspects of real relationshipsHave you ever asked yourself “What if I’m a tightwad and my significant other is a spendthrift?” or vice versa? Scott Rick, a behavioral scientist at the University of Michigan’s Ross School of Business, knows that many people do. He also knows that the financial aspects of an intimate relationship can become a money minefield if couples try to navigate it without first discussing all of the financial issues between them, especially if those two people have different approaches to spending.Tightwads and Spendthrifts is a science-based guide to understanding and transforming how we manage money, both on our own and in relationships. Building on his original research, and surveying a vast body of interdisciplinary work, Tightwads and Spendthrifts will help you understand your own financial psychology and how it plays out in your relationships. Can tightwads and spendthrifts live together in harmony? Rick says “yes,” but not without first asking hard questions about whose opinion should count most when making a financial decision. After all of the issues have been aired, he tells listeners how to create a game plan for navigating financial decision making that both Tightwads and Spendthrifts can rely on for a happy life together.A Macmillan Audio production from St. Martin’s Press.

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  Offshoring or Not-Sure-ing

  Jude Mahony

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  Has your company's experience with off-shoring been so bad that it turned you off?Jude Mahony's has, and in Offshoring or Not-Sure-ing, Jude uses her experiences with offshoring, outsourcing, and centralising to ensure that you stay out of trouble when transitioning work from one team to another.Offshoring or Not-Sure-ing is a how-to guide that presents tools for planning, managing, and implementing shared services, and strategies for reducing risk when launching new service delivery models.Gain the practical knowledge you need to:•	understand why your business needs structural change•	identify the work involved in centralising your business•	give you the confidence to make the changes yourself•	recognise savings and reduce frustration using real-life examples.Presented in striking colour, Offshoring or Not-Sure-ing is a must-have book for business leaders, entrepreneurs, consultants, and service-delivery professionals.*contains profanity

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  Purpose and Profit - How...

  George Serafeim

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  Are purpose and profit in conflict, or can both be achieved simultaneously with the right mindset and tools? 
  What are the forces that are reshaping the relationship between the two? What can we all do to strengthen the relationship between purpose and profit as entrepreneurs, managers, employees, consumers, and investors? Backed by cutting-edge research, Purpose and Profit provides answers to these fundamental questions that are increasingly defining the business landscape all around the world. Distinguished Harvard Business School Professor George Serafeim takes readers on a research-driven journey to understand:How and why environmental and social issues are becoming increasingly relevant for organizations worldwide;The ways that companies can design and implement strategies that generate greater impact;The six archetypes of value creation enabled by these new trends;The role of investors in driving greater recognition of ESG issues; andHow we can all look at the choices we make and careers we pursue in a way that maximizes purpose and profit in our own lives. 
  Bibliography and accompanying figures are included in the audiobook companion PDF download.

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  Mastering Friendships and...

  Jasper Finnley

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  Mastering Friendships and Leadership 
  ⭐⭐ Simplified Guide & Explanations Included ⭐⭐ 
  Are you aiming to enhance your career and deepen your understanding of building authentic relationships and leading with empathy? 
  Are you in search of a comprehensive guide that offers all the essential elements to master genuine bonds and empathetic leadership? 
  Your search ends here! 
  This guide is your ultimate companion for expanding your knowledge, applying your skills, and engaging in practical exercises. With this, you're set for success. 
  Updated for the latest strategies in building authentic relationships and empathetic leadership. 
  Key features of this enriched guide: 
  - Profound insights about fostering genuine bonds 
  - Detailed explanation of empathetic leadership 
  - Effective strategies for relationship-building and leadership 
  Our guide stands out through its comprehensive coverage, which is essential for your success. Concepts aren't just touched upon; they are explored in depth with precision. 
  Please note that this guide is not affiliated with any official entity and is purely an independent resource for your benefit. 
  Designed with a clear structure and easy-to-understand language, our guide to mastering friendships and leadership ensures smooth transitions between topics. Say goodbye to dense jargon and welcome clear, precise, and technically accurate content. 
  So, why wait? Click the BUY NOW button, secure your guide, and begin your journey to mastering friendships and leadership!

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