Otros libros que te pueden interesar

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  Agile Product Management: Sprint...

  Paul VII

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  Agile scrum demos and sprint review meetings just got easier. 
   
  This class contains proven steps and strategies on how to improve your sprint review and demo as part of an agile scrum team. 
   
  I am sure you will get value from this, because it gives you a complete introduction to agile scrum sprint reviews and walks you step by step through carrying out and improving sprint reviews in your team or business from the ground up. It also gives you plenty of examples. It tells you exactly how I have carried out sprint reviews in practice and guides you through some common best practices based on extensive research. 
   
  In this class, you will learn: 
  
   A brief recap of agile and scrum principles 
   Why the sprint review is so powerful for inspecting, adapting, demoing and improving your product 
   How to carry out a sprint review in your team or business like the pros 
   Concise tips and options for improving your sprint review and taking them to the next level 
  
   
  
   
  So let's get into the next chapter. Allow me to help you to learn, improve and master the agile scrum sprint review!

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  Leadership Lessons from a UPS...

  Ron Wallace

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  Sharing stories focused on the people he worked with, the retired president of UPS provides a practical blueprint for successful leaders and companies.UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn’t been delighted by a right-on-time delivery, one of the eighteen million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what’s the company’s secret? Just ask a driver!Ron Wallace was a UPS driver for six years before he rose through the ranks to become president of UPS International. In other companies that might be extraordinary, but for UPS it’s par for the course. UPS has a unique people culture. It’s like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits this spirit of “we, not me” with the company’s success—and his own. As he puts it, working at UPS gave him a PhD in teamwork.Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his fellow leaders to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-listen for anyone aspiring to become a great leader.“Finally, a book that hits the heart of doing what’s right. A straightforward, no-holds-barred approach to leadership principles. A refreshing wake-up call for anyone leading others.” —Emily Thomas Kendrick, president and CEO, Arrow Exterminators, Inc. “For decades, Ron Wallace displayed unique leadership abilities at UPS. This would ultimately lead him to being responsible for thousands of employees who had to get things done in complex situations every day. Whether you’re a beginning or an experienced leader, Ron’s book, Leadership Lessons from a UPS Driver, can change your life as well as the life of your organization. It’s a leadership must-read.” —Mark Levy, author of Accidental Genius

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  Loud & Clear - 5 Steps to Say...

  Karen Berg

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  How to be heard through the noise: “A must read for today’s busy, 24/7 professional who needs to communicate both thoughtfully and instantaneously.” —Mark Herman, EVP, Booz Allen Hamilton 
   
  Loud & Clear is an essential guide to the effective communication skills that help you get what you want. Whoever you need to get a message through to—an employer, team, committee, staffer, neighbor, teacher, student, or spouse—this book will show you how to get their attention by: 
   
  • Using your head. Before you even think about opening your mouth, you need to think long and hard about the person you want to influence and how to say what you want. 
   
  • Connecting with your listener(s). How to establish chemistry and intimacy with your listeners—from an individual to a stadium-sized audience—to make them want to listen to you. 
   
  • Keeping their interest. Why “soft” communication, such as storytelling and picture-painting, are important devices, and how to use them effectively. Plus, how to avoid the dreaded “drone factor.” 
   
  • Saying it right. Speech and body language techniques make a lasting impression. 
   
  • Anticipating and overcoming the negatives. How to recognize disaster before it strikes, and handle it when it does. 
   
  Each chapter also features a topic-specific “plan of attack,” plus client stories, checklists, worksheets, and quizzes. It can be hard to get through in today’s noisy world—but for those trying to get a raise, motivate a team, organize a group, or just get better customer service, these proven methods help you say what you mean to get what you want.

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  Building the Perfect Team: What...

  Dr. Jim Anderson

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  An IT manager is only as good as his or her team is. This means that one of the most critical skills that an IT manager has is the ability to build the perfect team. The better a team that you can build, the better your team is going to make you look! 
  
   
  What You'll Find Inside: 
  
  IT LEADERS DEAL WITH THE THREE D’S: DEATH, DIVORCE, AND DISEASE
  HOW TO KEEP YOUR TEAM FROM LEAVING AS THE ECONOMY IMPROVES
  HOW DO IT LEADERS WRITE A GOOD JOB DESCRIPTION? 
  HOW TO HIRE IT PEOPLE: WHAT THEY NEVER TOLD YOU
  
  
   
  Building a world-class IT team starts with the recruiting process. You are going to have to understand the challenges associated with hiring the right people and what it takes to ensure that you have a truly diverse team. Where to look for the best candidates can be confusing, but often they are located locally. 
  
   
  Getting good people for your team is not all that you have to do. Once you've gotten then, you now have the responsibility of managing their expectations – which in some cases can be quite high. When people agree to join your team, they have expectations that you'll have their back when life's challenges come along and you need to be aware of these expectations. 
  
   
  No team is fixed, there are always changes happening. As a successful IT manager you are going to have to make sure that your staff are not planning on leaving you. You need to prevent staffing disasters before they occur. When people do leave, it presents you with an open positon on your team that you need to fill correctly. 
  
   
  Filling jobs starts with the same steps – creating an accurate job description that lays out what you are looking for in your candidates. It's going to be up to you to select the right person for the open job, but the challenge is that most of us have never had any training in how to do this correctly. The best way to avoid these challenges is to find ways to keep the staff that you have and understand why they might consider leaving you.

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  I Don't Just Work Here - The New...

  Felicia Joy, Elena Grotto

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  Many employees now show up for work not just to do their jobs but also to discover, debate, and digest important social issues. A growing number of workers want to have an impact in the world, and their preferences are a prompt for employers to be more mindful of the role of business in driving societal change, starting with what people experience at work.Felicia Joy and Elena Grotto, experts on behavioral science, business strategy, and organizational culture, share practical guidance to help organizations rise to these new standards by advancing seven behaviors, including the surprising—and perhaps most important—new business skill for high-performing cultures: forgiveness.Managers today are asked to operate as both business leaders and community leaders within the workplace—and the latter skill set is new to many. I Don't Just Work Here helps managers leverage culture to bolster business results as they replace anxiety with confidence and lead with greater purpose in providing the expanded support employees need to develop and perform. Organizations that take heed, elevate people managers, invest in building a strategic culture, and lead with clear values and behaviors are more likely to have a decisive competitive advantage and greater business impact for years to come.

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  The Soft Edge - Where Great...

  Rich Karlgaard

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  Success in business has traditionally meant having a strategy  and excelling at the hard skills: controlling costs, boosting  speed, effectively managing the supply chain, and superior  number-crunching and analytics. For years, mastering these  hard factors was enoughbut in  todays climate, its not so simple. The very appeal of  the hard stuff, the fact that it can be measured and quantified,  also means it can be analyzed and copied by the competition. So  what does it really take to get ahead, and stay there?    THE SOFT EDGE argues that certain key soft" factors are  the only remaining edge to any businesss ability to  succeed in the modern economy for the long  run. They move beyond strategy and the hard, to  the next level - seeing companies through the disruption  of a rapidly changing environment.  Five key  advantages make up THE SOFT EDGE:    Trust: Customers must trust that your product or service  is authentic and robust enough to withstand the immediacy of  todays media. When things go wrong, customers and  stakeholders believe youll do the right thing.  Smarts: In the age of Google, true smartness means the  ability to see and recognize patternsand constitutes the  difference between forecasting a likely future or simply following  the conventional wisdom  Teamwork: Team-oriented selling and sales commissions  outperform individually focused sales teams by 30 percent.  Taste: Clever product design and integration are proxies  for intelligencethey make customers feel smart. If your  product or service is seen as a badge of intelligence, youre  far along the road to lasting success.  Story: In a world where outsiders can weigh in and have  a greater voice on your brand, the ability to create an effective  narrative is more important than ever.    The post-recession economy can  reward you if you do the  right things, but will punish you, swiftly and severely, if you  dont.  THE SOFT EDGE provides the essential tools for  any organization to stay competitive, now and in the  future.

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