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Summary

Consumers are rapidly leaving their banks in favor of  institutions that are lower-cost and more consumer-centric--and  flocking to new institutions that are not even banks, but possess a  superior customer proposition. Electronic payments are the future.  Thought leader in financial innovation for PayPal Dan Schatt covers  what banks must learn to compete and thrive in this new  environment. This book covers:    Industry leaders PayPal, Google, Square, and Facebook, along  with new up and comers--to show how banks can partner and  accelerate innovation.   The changing landscape of the retail point of sale and the need  for banks to partner with digital wallet providers.  What capabilities banks should truly own and which they should  outsource.  Where revenue may be derived in the future and how to shift  gears to focus on greenfield market opportunities versus  non-profitable markets.  Best practices that banks can employ on their digital channels  that can make their customer experience similar to some of the best  commerce websites out on the market today.  The latest and scariest type of innovators --prepaid card  companies and online companies that outsource their regulatory  requirements to financial institutions--and how banks can beat them  at their own game.

Duration: about 9 hours (09:05:33)
Publishing date: 2022-03-24; Unabridged; Copyright Year: 2022. Copyright Statment: —

• Business & Economics