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Summary

Position your organisations culture to attain new  heights  Above the Line: How to Create a Company Culture that Engages  Employees, Delights Customers and Delivers Results offers all  leaders a handbook for leveraging an organisations culture  to engage staff, increase customer satisfaction and streamline  business performance. A groundbreaking work, this book reveals what  it takes to achieve optimum results from your organisational  culture without employing the use of external consultants. This  organic, in-house approach to company culture transformation saves  both time and money. Step-by-step, author Michael Henderson  illustrates how to create a culture in which employees and leaders  delight those outside the companycustomers, shareholder,  employees families, suppliers and the board of  directorsand anyone else who may benefit from an association  with the organisation.  The books proven models and ideas have been tried and  tested with a broad range of of high-profile international  companies. Expert author, Michael Henderson, a.k.a.The Corporate  Anthropologist, has more than 30 years experience, and a  proven track record of working and consulting with organisations to  enhance their workplace cultures.                Reveals how to create an organisational culture that achieves  desired results                Puts the cultural transformation process in the hands of the people  directly effected                Smashes some of the established and costly myths about culture and  how to work with culture   This important resource is written for leaders, managers  and supervisors at all levels and across industries.

Duration: about 9 hours (08:48:31)
Publishing date: 2021-08-22; Unabridged; Copyright Year: 2021. Copyright Statment: —

• Business & Economics