Other books that might interest you

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  Deploy Empathy - A Practical...

  Michele Hansen

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  Deploy Empathy will help you learn the skill of interviewing your customers—learning to truly listen to them—so that you can pull out their hidden needs, desires, and processes. 
  Empathy is a skill that anyone can learn. Armed with the tactics you’ll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks. 
  By the end of this book, you’ll be able to interview customers and potential customers with confidence. 
  "A smart look at one of business's most overlooked but critical topics." - Morgan Housel, Partner at Collaborative Fund and Author of the International Best-Seller The Psychology of Money 
  "Deploy Empathy is a rare treat: a deep dive, by an expert practitioner, into customer interviews. In addition to strategic exhortations to keep the interview focused on the customer, the tactical advice about phrasing to draw out their opinions and emotions without biasing them is top notch. I'd heartily recommend it to anyone who builds or sells. 
  Deploy Empathy is, far and away, the best book I've ever read on user interviews, filled with tactical insights that were new even having done hundreds of them." - Patrick McKenzie (aka patio11), Founder, Kalzumeus Software

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  HBR's 10 Must Reads on Strategy...

  W. Chan Kim, Harvard Business...

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  Is your company spending too much time on strategy development—with too little to show for it? 
   
   
   
  If you read (or listen to) nothing else on strategy, listen to these ten articles (featuring "What Is Strategy?" by Michael E. Porter). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you catalyze your organization's strategy development and execution. 
   
   
   
  HBR's 10 Must Reads on Strategy will inspire you to: distinguish your company from rivals; clarify what your company will and won't do; craft a vision for an uncertain future; create blue oceans of uncontested market space; use the Balanced Scorecard to measure your strategy; capture your strategy in a memorable phrase; make priorities explicit; allocate resources early; and clarify decision rights for faster decision making. 
   
   
   
  This collection of bestselling articles includes: featured article "What Is Strategy?" by Michael E. Porter, "The Five Competitive Forces That Shape Strategy," "Building Your Company's Vision," "Reinventing Your Business Model," "Blue Ocean Strategy," "The Secrets to Successful Strategy Execution," "Using the Balanced Scorecard as a Strategic Management System," "Transforming Corner-Office Strategy into Frontline Action," "Turning Great Strategy into Great Performance," and "Who Has the D? How Clear Decision Roles Enhance Organizational Performance."

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  Lead Together - Stop...

  Tania Luna

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  Leaders today want to stop feeling overwhelmed and alone. They want to build engaged, diverse, resilient, and joyful teams that achieve greater things together. They want a better way to lead. 
   
   
    
  Lead Together is a fictional story, grounded in psychology and laden with practical tools, that offers leaders a power-with rather than power-over paradigm. It explores how leaders can develop power jointly rather than use it as a top-down means of control in the form of an engaging, squirrelly narrative. 
   
   
    
  Psychology researcher and leadership educator Tania Luna offers the tale of Sam Squirrel, branch manager of Nuts for You, Inc., whose company faces an impending forest recession. Sam employs the leadership tactics his boss, Jack Walnuts, taught him ("know the way and make them go your way") but achieves only distrust, disengagement, poor performance, and high turnover. During Sam's last-ditch effort to meet his quotas, he finds a hidden, thriving community that shows him a radical new way to lead. But will it be enough to save Nuts for You and help Sam realize his dream of becoming Chief Nut Officer?

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  The NLP Professional - Your...

  Karen Falconer

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  The NLP Professional gives you the practical tools to start, run and grow a successful professional, efficient and ethical NLP-led business. Breaking down the What, How and Why of being an NLP Professional.
  Karen Falconer is the CEO and driving force of ANLP International CIC, the world's most successful independent Association for NLP Professionals. ANLP runs the largest international NLP annual conference.
  Karen brings her vast experience of running successful companies, working with SME businesses as a Management Accountant and her skills as a certified NLP Trainer together to create this book. It gives easy-to-follow, practical advice on how to start, run and grow an efficient, professional NLP-led business.
  In theNLP Professional, Karen shows that you can have a positive impact delivering NLP and run a successful professional, efficient and ethical business.
  Karen first coined the phrase 'NLP Professional' in 2010 and it has since become widely used, inside and outside of the NLP community, to describe those in the NLP field who deliver their services according to the ANLP code of ethics that she wrote and the presuppositions of NLP. Karen has found that many people get into NLP businesses to give back what they received from NLP in the first place… and find it challenging to get financial rewards for their services.

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  Roadkill - Unveiling the True...

  Arthur Kay, Henrietta Moore

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  Roadkill: Unveiling the True Cost of Our Toxic Relationship with Cars, by Professor Henrietta Moore and Arthur Kay, explores the philosophical implications of car culture, as well as the practical impacts it has on your money, your taxes, your neighborhood, your planet, your health, and your happiness. 
   
  While the car has been marketed as a symbol of "freedom", the authors convincingly argue that it has limited the flourishing of our cities and restricted our choices. How can we fix our toxic relationship with cars? The authors offer a new way of thinking that promises to multiply your choices, improve your city, and expand your freedoms.  
   
  Inside the book, you'll find real-world examples of the human and monetary costs imposed by cars; philosophical arguments explaining how car-centric cities restrict the freedoms of drivers and non-drivers alike; a catalogue of ideas and approaches for urban designers, transport planners, policymakers, and mayors; and much more. 
   
  Roadkill is a persuasive and illuminating call to action for city dwellers, drivers, environmentalists, urbanists, and policymakers―anyone interested in practical ways to improve your life and expand your freedoms.

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  The Storied Life of James D...

  James D Wilson

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  This book challenges the idea that success hinges solely on gaining the admiration of others. Instead, it delves deeper, exploring the power of humility as the key to unlocking true respect, personal growth, and a thriving business.The author dismantles the myth that equates success with arrogance. True greatness, you'll discover, lies in embracing humility. By fostering a culture of trust, teamwork, and confidence within your team, you'll empower those around you and unlock your full potential as a leader.From fostering open communication to appreciating diverse perspectives, each chapter offers actionable guidance for both new and seasoned leaders.It's about acknowledging mistakes, embracing feedback, and possessing a relentless hunger for learning and growth.As you turn the pages, reflect on your leadership style and how humility can elevate you to new heights. Together, let's unlock the power of humility to earn genuine respect and achieve extraordinary success in business.

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