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Summary

Workplaces are demanding. Constant complainers take up  resources, time and mental bandwidth. When you change your culture  of complainers to one of contributors, you boost morale, increase  productivity and promote effective communication. In short, you can  get more done with less drama. Author Linda Swindling is an expert  in negotiating tough situations in the workplace. The book looks at  how to influence others to accomplish your purpose.  Stop Complainers and Energy Drainers uses short  scenarios, engaging questions, survey results and provides tips  that can be implemented immediately. Readers are shown how to spot  complainers and time drainers. The book provides forms to help  prepare for discussions, suggested language to show up powerfully  and encouragement to apply strategies.  Stop Complainers and Energy Drainers is research-driven  and focused on how to identify as well as manage conversations with  venters, complainers, whiners and energy drainers.  The book offers concrete phrases and strategies to refocus a  complainer and end unproductive conversations. Readers will receive  phrases and conversation outlines to use for powerful results,  improved relationships and increased confidence.

Duration: about 5 hours (04:48:09)
Publishing date: 2020-07-20; Unabridged; Copyright Year: 2020. Copyright Statment: —

• Business & Economics