Outros livros que poderiam interessá-lo

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  The Workplace Engagement...

  David Harder

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  Organizations around the world spend billions of dollars every year to awaken and engage their employees. Yet global employee engagement remains fixed—at 13%.The disengagement problem usually begins with the CEO telling human resources to fix it. Unless the CEO or business owner takes charge of engagement, everyone will look over the messenger’s shoulders to pick up cues from the top leader.Most workers can’t engage because they are overwhelmed trying to keep up with change. This problem speaks to a much deeper need. We need to teach our workers how to change themselves.In The Workplace Engagement Solution, David Harder will help you:Learn how a CEO or business owner can successfully lead culture awakening.Gain the life skills that help employees change and reinvent themselves.Build a caring, mentor-driven culture that ensures category-leading engagement.Routinely create enthusiastic and loyal customers as an outcome of your culture.

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  A Dozen Lessons for Entrepreneurs

  Tren Griffin, Scott Belsky

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  From profiles and interviews with the world's leading venture capitalists and high-profile coaches of business founders, A Dozen Lessons distills a set of bedrock methods for approaching business questions and creating value. The veteran business writer Tren Griffin takes the listener through the investment philosophies of VC luminaries such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital to draw out a set of guiding principles that successful businesses follow. 
  With insight and verve, Griffin argues that venture capital is, at a fundamental level, a service business that depends hugely on "human factors." Griffin suggests that, among a number of common features, these investors succeeded because of their sense of hustle, keen judgment, hard work, and good luck. But most of all, they share a deep love of building businesses that goes beyond financial considerations. Griffin reminds us that success is a multidimensional phenomenon requiring talented people, customer traction, productive partnerships, and brand value. These features amplify one another, with incremental success attracting more attention, talent, and investment.

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  Customer Service: 101 - A...

  David Elliott

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  Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily.

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  The Essence of Mill's Economics:...

  John Stuart Mill

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  This edition brings to you four outstanding works of John Stuart Mill, books which represent his economic philosophy in the best manner. In his work readers can observe his transformation from the supporter of free market to his acceptance of interventions in the economy, if there were sufficient utilitarian grounds. Alongside his economic philosophy Mill also discussed normative issues such as ideal systems of political economy, critiquing proposed systems such as communism and socialism.
  Contents:  
  Principles of Political Economy
  A Sketch Of The History Of Political Economy 
  Production
  Distribution
  Exchange
  Influence Of The Progress Of Society On Production And Distribution
  On The Influence Of Government
  Essays on Some Unsettled Questions of Political Economy
  Of the Laws of Interchange Between Nations; and the Distribution of the Gains of Commerce Among the Countries of the Commercial World 
  Of the Influence of Consumption on Production 
  On the Words Productive and Unproductive 
  On Profits, and Interest 
  On the Definition of Political Economy; and on the Method of Investigation Proper to It
  Socialism
  Socialist Objections to the Present Order of Society  
  The Socialist Objections to the Present Order of Society Examined  
  The Difficulties of Socialism  
  The Idea of Private Property Not Fixed but Variable 
  The Slave Power

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  Summary of Sheryl Sandberg’s...

  Falcon Press

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  Summary of Sheryl Sandberg’s Lean In is Sheryl Sandberg’s self-help treatise for female business leaders. As the chief operating officer of Facebook, Sandberg is a rarity: a woman who holds a C-suite position in the tech sector...

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  Statistics Textbook

  IntroBooks Team

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  The statistics concept is a vital source that is used commonly in the discipline of mathematics. It is crucial and plays a very significant role in order to understand the arrangement as well as the representation of data. There can be different ways through which data can be demonstrated, and statistics is one of them. It is extremely important in order to show the reposts of a company whether it is about its progress and sales or profit or loss. The concept of statistics has a variety of measurements that are used in order to evaluate and demonstrate a data set in a better way. This concept or discipline also make very good use of the pictorial forms such as bar graphs, wheels, etc. in order to show and demonstrate a report. Undoubtedly, the statistics and its concepts have a vital role to play when it comes to demonstrating the data and progress of different industries and sectors.

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