Other books that might interest you

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  The Great Stagnation - How...

  Tyler Cowen

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  America has been through the biggest financial crisis since the great Depression, unemployment numbers are frightening, median wages have been flat since the 1970s, and it is common to expect that things will get worse before they get better. Certainly, the multidecade stagnation is not yet over. How will we get out of this mess? One political party tries to increase government spending even when we have no good plan for paying for ballooning programs like Medicare and Social Security. The other party seems to think tax cuts will raise revenue and has a record of creating bigger fiscal disasters than the first. Where does this madness come from?As Cowen argues, our economy has enjoyed low-hanging fruit since the seventeenth century: free land, immigrant labor, and powerful new technologies. But during the last forty years, the low-hanging fruit started disappearing, and we started pretending it was still there. We have failed to recognize that we are at a technological plateau. The fruit trees are barer than we want to believe. That's it. That is what has gone wrong and that is why our politics is crazy.Cowen reveals the underlying causes of our past prosperity and how we will generate it again. This is a passionate call for a new respect of scientific innovations that benefit not only the powerful elites, but humanity as a whole.

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  Manifesting Money

  David Hedden

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  Manifesting Money: The Ultimate Guide on How to Build Financial Security. Discover Proven Ways to Acquire and Grow Your WealthWe would all like to think of ourselves enjoying the good things in life, not having to stress about finances, and not having to be concerned about growing old, poor. But if we are currently living from pay cheque to pay cheque, never seeming to get ahead or having any savings, how do we change things? Where do we start in our quest for financial security? The best thing we can do is sit down, take a deep breath and contemplate the differences between the haves and the have nots, the achievers and the laymen. What is it that the successful and wealthy do, that is different to us? What are the principles that they utilize to create wealth?This audiobook will teach you the art of wealth building. You will learn different strategies that will help you earn money and grow your wealth. This audiobook will cover the following topics:- A Couple Steps To Help You Be Rich- Attract The Wealth You Deserve- Automatic Wealth - The Internet Makes It Possible- Building Financial Security - Building Wealth Through Joint Ventures- Common Wealth Building Myths- Eliminate The Personal Barriers To Wealth- How A Millionaire Manages One Dollar- Monitoring Your Finances Reveals Priceless Lessons- Secret To Financial Freedom- The 5 Unbreakable Laws Of Online Wealth Building- The Automatic Wealth Building Habit- The Path To True Wealth- And many more!Once we find out the principles that others who have created financial security have used, it seems that then the only step left would be for us to try and duplicate the process. To learn more, scroll up and click “add to cart” now!

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  Leading Loyalty - Cracking the...

  Sandy Rogers, Leena Rinne, Bob...

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  In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. 
  To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? 
  Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. 
  Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and:Make warm, authentic connectionsAsk the right questions and listen to learnDiscover the real job to be doneTake ownership of the customer’s issueFollow up and strengthen the relationshipShare insights openly and kindlySurprise people with unexpected extrasModel, teach, and reinforce these essential behaviors through weekly team huddles 
    
  It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof. 
  Discussion questions and exercises available in the audiobook companion PDF download.

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  Socialnomics - How Social Media...

  Erik Qualman

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  Socialnomics is an essential book for anyone who wants to understand the implications of social media on our daily lives and how businesses can tap the power of social media to increase their sales, cut their marketing costs, and reach consumers directly. In this revised and updated second edition, author Erik Qualman presents new material based on meeting with seventy-five Fortune 1000 companies, fifty colleges and universities, and over 100 small businesses and non-profits since the first edition. Qualman's materials have been used from IBM to NASA to Harvard to local businesses.● Lists the top ten easy opportunities that companies and organizations miss when it comes to social media● Describes where social media should reside in an organization and the necessary building blocks for success● Explains why over 50 percent of companies still block social media to their employees and why this is a detriment to success● Shares proper training methods for your ENTIRE organization on social media; not just the chosen few● Reviews the top companies, organizations, and individuals using social media, explaining what separates them from other companies and how to replicate their success

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  IT's About Patient Care -...

  C. Martin Harris, Gene Lazuta

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  A proven working model of healthcare IT as a transformative clinical and business engine-from one of the world’s leading healthcare organizations
  
   
  Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by Cleveland Clinic’s esteemed CIO shows you how to design, implement, and maximize your organization’s IT systems to deliver fully integrated, coordinated, high-quality care. You’ll learn how to:
  
   
  * Collaborate with patients: Track and monitor patients’ progress and communicate with them any time, anywhere. 
  
  * Coordinate multiple caregivers and care teams: Build a network of communication among healthcare professionals across disciplines in different locations who are working on a single patient case; and integrate various IT systems into a fully functioning network. 
  
  * Optimize electronic medical records: Quickly pull up and share patient histories, test results, and other essential data to provide timely care; and expand real-time access to clinical data and research. 
  
  * Use IT for competitive advantage: Enable live chats, virtual visits, and online second opinions; create a content-rich, user-friendly website; build a social media strategy that engages patients and caregivers alike.
  
   
  Using the latest advancements in IT, you’ll be able to access and apply a wide range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment-and how patients benefitted as a result. You’ll find simple but powerful ways to expand your IT network and provide personal, one-on-one care to all of your patients, anywhere in the world. By connecting your patients with caregivers-and caregivers with each other-you’ll be better equipped to diagnose conditions, recommend treatments, and monitor patients in ways that weren’t even possible 10 years ago. And you’ll see a vision of where IT is headed in the Internet of Healthcare.
  
   
  This is the future of healthcare. It’s on your computer, your phone, your tablet, your network, and the world wide web. It’s the IT advantage that makes organizations like Cleveland Clinic so successful-and patients healthier and happier. It’s about time. IT’s About Patient Care.

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  Innovation X - Why a Company's...

  Adam Richardson

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  Innovation is one of todays hottest business topic and  Fortune 500 companies are ramping up innovation efforts after years  of focusing on bottom line efficiencies. So why do so many still  struggle with realizing the opportunities they expected to gain  from these innovations?   Adam Richardson offers fresh approaches to innovation that  tackle head on a new class of business problems and innovation  challenges that come from a confluence of competition  appearing from unexpected quarters, stagnation in understanding  customers and new growth opportunities, and customers becoming more  interested in experiences than products. These  problems are a double-edged sword: mercilessly risky and  complex but at the same time presenting huge opportunities for  growth and sustained competitive advantage. Conventional  wisdom in the past ten years has been to crank up the  innovation engine to solve complex competitive challenges,  but in fact this can make the situation worse, not better.  As Director of Product Strategy at frog design, inc., one of the  worlds leading design consultancies, Richardson collaborates  with companies of all different sizes and types in many different  industries to help them envision and realize successful new  business ventures, products, software and websites, fundamentally  about what should they make in order to create growth and  differentiation in increasingly competitive markets.  There are four very specific approaches to innovation that  can lead to success: Immersion,  Convergence, Emergence,  and Divergence. Innovation X reveals the tools  and frameworks used by frog design to tackle today's  innovation challenges, drawing on frogs 40-year history  of unconventional thinking and process. The book will be liberally  sprinkled with case studies a broad range of industries, as well as  examples from frogs own client work spanning 40 years.  Though frog has its roots in design, this is not a  design book. Instead it is written from a point of  view that is emerging from combining design thinking (which  emphasizes deep customer understanding, creativity, qualitative  data, and intuitive leaps) and business strategy (emphasizing clear  metrics, quantitative data, organizational fit, competitive  awareness, and risk mitigation). Pure inventive creativity or  analytic horsepower are not enough by themselves to crack the  challenges, they must be combined. Putting them together in a way  that is productive is difficult to do, and it is a task frog has  been focusing on for several years as we work with our clients on a  wide variety of projects. Much of what the book will touch on is  drawn directly from in-the-trenches work with clients of all sizes  and types, with stakeholders from staff level to CEO.

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