Other books that might interest you

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  America's Ticking Bankruptcy...

  Peter Ferrara

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  In America’s Ticking Bankruptcy Bomb, conservative policy expert Peter Ferrara explores the issue that will be THE hot-button topic from now until the 2012 presidential election: the looming bankruptcy of the federal government of the United States of America. Providing indisputable evidence that the American welfare state, aggressively expanded by Barack Obama and the Democrats in Congress, is on the verge of rapid and total collapse, Ferrara offers concrete proposals for reforming entitlement programs along free market lines that will shift responsibility from centralized bureaucracies to individual Americans. For every concerned citizen, America’s Ticking Bankruptcy Bomb is a must-read—a blueprint for avoiding the impending catastrophe before it’s too late.

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  Leviathan - The History of...

  Eric Jay Dolin

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  This is the epic history of the "iron men in wooden boats" who built an industrial empire through the pursuit of whales."To produce a mighty book, you must choose a mighty theme," Herman Melville proclaimed, and this absorbing history demonstrates that few things can capture the sheer danger and desperation of men on the deep sea as dramatically as whaling. Eric Jay Dolin begins his vivid narrative with Captain John Smith's botched whaling expedition to the New World in 1614. He then chronicles the rise of a burgeoning industry-from its brutal struggles during the Revolutionary period to its golden age in the mid-1800s, when a fleet of more than 700 ships hunted the seas and American whale oil lit the world-to its decline as the twentieth century dawned. This sweeping social and economic history provides rich and often fantastic accounts of the men themselves, who mutinied, murdered, rioted, deserted, drank, scrimshawed, and recorded their experiences in journals and memoirs. Containing a wealth of naturalistic detail on whales, Leviathan is the most original and stirring history of American whaling in many decades.

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  The Chain - Farm Factory and the...

  Ted Genoways

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  On the production line in American packinghouses, there is one cardinal rule: the chain never slows. Under pressure to increase supply, the supervisors of meat-processing plants have routinely accelerated the pace of conveyors, leading to inhumane conditions, increased accidents, and food of questionable and often dangerous quality. In The Chain, acclaimed journalist Ted Genoways uses the story of Hormel Foods and its most famous product, Spam, to probe the state of the meatpacking industry.Interviewing scores of line workers, union leaders, hog farmers, and local politicians and activists, Genoways reveals an industry pushed to its breaking point. Along the way, he exposes alarming new trends: sick or permanently disabled workers, abused animals, water and soil pollution, and mounting conflict between small towns and immigrant labor.

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  People Love You - The Real...

  Jeb Blount

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  Today, business organizations are finding it increasing  difficult to compete in a marketplace where everything looks  the same. In this environment customer service has become  the most important competitive differentiator for businesses. From  the customers standpoint service and the people who provide  that service is what makes a vendor unique. When you make customers  love you, you create an unbreakable bond that delivers long-term  growth and profit.  Far too many of todays books on customer service deal  with the mechanics and process of servicing customers, without  teaching account managers how critical interpersonal skills are in  creating real customer loyalty and competitive differentiation. The  fact is customers are not loyal to products, services, prices, or  companies. Instead, they are loyal to people they like, trust and  believe in. This book provides a practical, actionable and easy to  implement approach to building unbreakable emotional bonds with  customers that last a lifetime.

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  Pillars of Customer Success: The...

  Ralph Headley

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  Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer LoyaltyCustomers are the lifeblood of your business, no one can deny that. But do  you focus all your attention on attracting new customers all the time? Or do  you remember to pay special attention to your regular and loyal customers. This is actually an issue that many business owners have today. They focus  all their energy on continually trying to attract new customers. So what is  wrong with that? Well technically nothing, but you are missing out on a valuable resource  sitting right under your nose. That is the customers you have now.This audiobook will discuss the importance of customer service and tips on how to provide effective customer service. You will learn how to turn your customers into loyal customers that will keep coming back for more and can help advertise your product or service through word of mouth.This audiobook will discuss the following topics:-The Importance of Customer Service-Understanding Your Audience’s Needs-Connecting With Your Audience as a Real Person-How Focused Are You on Your Current Customers?-Over Deliver as Often as Possible-The Benefits of a Loyal Customer-Using Your Customer Service System to Your Advantage-And many more! If you start to focus on your current customers you can develop new sales methods and more. To learn more, scroll up and click “add to cart” now!

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  The New Investing Matrix - The...

  Wayne Walker

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  The New Investing Matrix explores investing in the most comprehensive way possible. Wayne shares how to systematically create an investment action plan that goes beyond the traditional stocks and bonds investment strategies. Investing is looked at from different and updated angles. Financial freedom is the goal and there are many ways to get there, this must include using new asset classes. 
  Listeners will: 
  - Learn to accelerate any investment strategy with updated and proven techniques. Go beyond what is "normal" 
  - Expand their horizon of what should be in an investment portfolio

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