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Customer Success Manifesto - How to get clients to stay longer feel happy and achieve better results - cover
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Customer Success Manifesto - How to get clients to stay longer feel happy and achieve better results

Jay Goncalves, Ben McLellan

Narrator Ben McLellan

Publisher: Ethical Scaling

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Summary

Online gurus are lying to you about scaling to hundreds of clients without an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done on how you serve your clients, we've got you. 
For a long time, marketers, specifically in the online space, have been making bolder and bolder promises. We started with promises of being capable of running a six-figure business (expert or agency), then everyone was promising a seven-figure business, and nowadays they promise you multiple seven figures without even working. 
You might have fallen prey to that, pumping more money into ads, hiring appointment setters, and having a massive sales team. Still, you face the same challenges as before, but with more chaos. 
Solve the client drop-off struggle with our Fulfillment Funnel strategy and enjoy a life of freedom, more clients crossing the finish line, a team that's empowered for success, and a business your proud of, The Ethical Scaling way.
Duration: about 6 hours (05:32:52)
Publishing date: 2023-02-28; Abridged; Copyright Year: — Copyright Statment: —