Outros livros que poderiam interessá-lo

• 

  Your Customer Rules! -...

  David Jaffe, Bill Price

  • 0
  • 0
  • 0

  Most organizations struggle to really improve one of the most  important factors of their success: the sales and service  experiences they offer customers. Despite extensive--and  expensive--efforts, this critical competitive edge remains out of  reach for many. They key problem is that most companies fail to  understand that, more than ever before, the customer is in control  of the relationship. Where marketers used to think in terms of B2B  or B2C, they have to start thinking "Me2B"--that is, the way the  customer relates to the company.   Grounded in this shift, Your Customer  Rules! reveals the truth about how the best  organizations design, measure, and deliver great customer serivce  experiences. Based on extensive research into top-performing  organizations, Bill Price and David Jaffe have  devised 7 simple principles that correspond with the highest  customer retention--and therefore sustained profits. These 7  drivers of great customer experience are:    You know me, you remember me  You give me choices  You make it easy for me  You value me  You trust me  You surprise me withstuff that I can't imagine  You make me better and let me do more    Alongside these 7 drivers, the authors share examples of  companies who succeed at customer experience, such as Amazon,  DIRECTV, FlightCentre, Ventre-Privee, and Yamato Transport.  With a simple, elegant solution for driving lasting value for  customers by providing a great customer experience, Your  Customer Rules! is essential reading for store managers,  contact center managers, leaders of customer-facing teams, and  executives.

  Ver livro

• 

  Entrepreneur Mindsets and Habits

  Everette Poole

  • 0
  • 0
  • 0

  Entrepreneur Mindsets and Habits: Discover the Top Innovative Mindset and Habits Entrepreneurs Must Develop That are Crucial for SuccessBig, world-changing ideas do not come along often. And when they do, they can be incredibly hard for people to swallow. People like the status quo in fact and when you come along and try to change that, you will always meet resistance. People are afraid of change. And people – as a whole – are also unfortunately lacking in ambition often. If you tell someone that you’re going to be a rock star or an astronaut, the most common reaction you’ll get is disbelief. This is a shame though: someone has to make it after all!If you have an innovative idea for a business, don’t let others deter you from working towards making this idea a reality. This audiobook will teach you how to turn these ideas into reality. You will learn the habits and mindsets you need to develop to ensure success.This audiobook will cover the following topics:- How Elon Musk Made People Take Him Seriously- How to Innovate in a Stale Industry- How to Market a Big New Idea- How to Turn a Service Into a Product to Create a Groundbreaking Business Model- The Most Exciting and Disruptive Entrepreneurs to Learn From This Generation- Top Disruptive Businesses That Rely on the Sharing Economy- Top Mistakes Made by Entrepreneurs- Top Traits of Visionary Entrepreneurs- What Does It Feel Like to Have a Successful, Game Changing Software Launch?- What You Can Learn From Facebook’s Incredibly Successful Roll-Out- And many more!If you want to learn more, scroll up and click “add to cart” now!

  Ver livro

• 

  The Focus Framework - Sharpening...

  Caleb David

  • 0
  • 0
  • 0

  "Unlock the extraordinary potential of your mind with 'The Focus Framework,' a comprehensive guide to sharpening your mental clarity and achieving maximum results. This book provides a structured approach to mastering your attention, eliminating distractions, and cultivating a state of deep focus. Through proven techniques, practical exercises, and insightful strategies, you'll learn to train your mind to stay present, prioritize effectively, and achieve your most ambitious goals. Discover how to optimize your mental energy, enhance your cognitive function, and create a life of greater clarity and purpose. 'The Focus Framework' isn't just about improving your concentration; it's about transforming your mindset and achieving extraordinary results in all areas of your life. Whether you're a student, a professional, or an athlete, this book will empower you to sharpen your mind and unlock your full potential. Embrace the framework and experience the transformative power of focused intention.

  Ver livro

• 

  Unleashing Real Leadership -...

  Caspian Draymore

  • 0
  • 0
  • 0

  Unleashing Real Leadership 
  ⭐⭐ A Simplified Guide with Essential Insights ⭐⭐ 
  Are you eager to advance in your career by mastering workplace communication skills essential for fostering courage, connection, and clarity?   
  Looking for a thorough guide that covers all the vital aspects to enhance your communication effectiveness?   
  Your quest ends here!   
  This audiobook is your ultimate resource for deepening your insights, applying your knowledge, and engaging in practical exercises. With this guide, you'll be well-prepared for success.   
  Updated to reflect the latest trends in communication strategies.   
  Key Features of this Comprehensive Guide:   
  - Invaluable insights into effective workplace communication   
  - Detailed explanations of fostering courage, connection, and clarity in your team   
  - Successful techniques for enhancing communication and collaboration   
  Our guide stands out due to its extensive coverage, which is crucial for achieving success in your workplace interactions. Concepts are not only introduced but thoroughly explored for your better understanding.   
  Crafted with a straightforward structure and accessible language, our guide to workplace communication ensures seamless transitions between topics. Say goodbye to overly complex terminology and embrace clear, accurate, and straightforward insights.   
  Why wait? Click the BUY NOW button to secure your guide and embark on your journey toward mastering effective workplace communication!  

  Ver livro

• 

  Beginners guide to digital...

  Asger Svendsen

  • 0
  • 0
  • 0

  Beginner's Guide to Digital Marketing is a comprehensive audiobook designed for anyone looking to explore the fundamentals of digital marketing. Whether you're an entrepreneur, a marketing student, or someone eager to improve their online presence, this guide provides clear, step-by-step insights into the key aspects of the digital marketing world. 
  The audiobook begins by explaining What Digital Marketing Is and Why It’s Important for businesses in today’s digital-first world. From there, it covers the different Types of Digital Marketing, helping you understand various approaches and how to choose the right one for your needs. 
  You'll dive deep into essential topics like Website Marketing, learning how to optimize your site for traffic and conversions, and Content Marketing, exploring the power of creating valuable content to engage your audience. The audiobook also unpacks strategies for Social Media Marketing to help you leverage platforms like Facebook, Instagram, and Twitter for business growth, as well as Email Marketing, which remains one of the most effective tools for customer retention and engagement. 
  Additional chapters cover advanced strategies like Affiliate Marketing, where you can harness partnerships for mutual growth, Video Marketing to captivate audiences visually, and the increasingly popular Influencer Marketing, where collaborations with online personalities can significantly boost brand awareness. 
  With each chapter, you'll gain a deeper understanding of how these digital marketing tactics work together to drive online success. Perfect for beginners, this audiobook will equip you with the knowledge and confidence to get started in the digital marketing world.

  Ver livro

• 

  I’m Just Saying - A Guide to...

  Milan Kordestani

  • 0
  • 0
  • 0

  A straightforward look at the history and the art of maintaining courteous communication in an increasingly divided world. 
   
  Have you ever been in a conversation that, after volleying back and forth, ended with the words, “I’m just saying …”? Usually, this signals frustration, that the discussion has reached a dead end, that you haven’t made your point, and may even leave you feeling that your relationship with the other person has changed for the worse. Digital interactions, devoid of nuance and understanding, further complicate discussion. We may believe that we are superior because our opinions are the “right” ones, and in the future avoid conversations with those whose opinions differ from ours, sending us into a never-ending echo chamber. 
   
  In I’m Just Saying, author Milan Kordestani shows us that although challenging conversations can be unpleasant, they can also help us grow. Sometimes, people inspire us to change how we speak, making us better communicators in the process as we search to find common ground with those with whom we disagree.  
   
  Kordestani uses contemporary case studies and personal experience to teach readers how to have constructive conversations by engaging in civil discourse—the idea that good-faith actors can reach consensus on any opinion-based disagreement. He discusses influential leaders and reflects on his successes and failures in creating The Doe, an online publication focused on civil discourse. He addresses the challenges that digital media consumption presents when seekingcommon ground—especially when people are only digitally connected. 
   
  Civil discourse, an essential part of democracy, is becoming rare in today's digital age. I’m Just Saying examines discourse's successes and the ways to rebuild it.  
   
  Drawing from history, popular culture, and personal anecdotes, the book promotes effective civil discourse by providing practical advice and strategies for respect. Through story, I’m Just Saying offers insight and tools for politeness in a divided world.

  Ver livro