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Summary

Summary of Tony Hsieh’s Delivering Happiness is a business memoir that outlines the company’s customer service-focused model. In 2009, when Zappos announced that larger retailer Amazon would be acquiring the company, Hsieh recalled that his first attempted enterprise was a worm farm when he was nine years old. ..

Duration: 13 minutes (00:12:58)
Publishing date: 2021-04-23; Unabridged; Copyright Year: — Copyright Statment: —

• Biography & Memoirs
• Essay