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  The Bitch Switch - Knowing How...

  Omarosa

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  From Omarosa—the reality star, global television personality, and prime-time villainess you love to hate—comes a smart and bitingly honest must-read for every woman who aspires to succeed in relationships, in business, and at home.
  When a woman acts assertively, makes demands, and struggles for what she wants, she is labeled a bitch. The secret is to know when and how to turn on (or turn off) that "bitch switch." Locating your switch prevents you from being exploited or being saddled with a label that is hard to shake. Omarosa wants women to not just find their inner bitch but learn to control it. Whether you're striving to reach your career goals or struggling to maintain a personal relationship, this manual on the use and control of your bitch switch provides intelligent strategies for success—ripe with witty anecdotes and self-examination exercises.

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  Achieving and Sustaining Success...

  Jeffrey Nelson Cole

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  Want to win—and keep winning? 
  Success isn’t just about reaching a goal—it’s about building a life where progress never stops. In Achieving and Sustaining Success, high-performance strategist Jeffrey Nelson Cole delivers a powerful blueprint for unlocking long-term achievement with clarity, discipline, and intentionality. 
  This transformative guide introduces The Four Laws of Success—practical, time-tested principles designed to help you gain momentum, maximize results, and stand out in a competitive world. 
  You’ll discover:The Law of Cause and Effect – Make intentional choices that shape your future.The Law of Continued Achievement – Stay sharp, avoid stagnation, and keep moving forward.The Law of Overcompensation – Do more than expected and turn excellence into habit.The Law of Profit – Track what truly matters and ensure your efforts pay off. 
  Whether you're just starting out or ready to level up, this book offers a tactical playbook for professionals, entrepreneurs, students, and anyone driven to succeed—with purpose and sustainability. 
  Read it. Use it. Win on purpose.

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  Customer Service for Beginners -...

  T J Alistair

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  Not sure how to speak with people on the phone or face to face? Have problems dealing with difficult customers? 
  If you want to feel more satisfied at work, stand out as a valuable employee, and learn five-star customer service skills that will help you shine, then you want to read Customer Service for Beginners! 
  People come back to businesses that provide them with a quality experience and excellent customer service, and they avoid the employees and places that don’t. Great customer service will keep your clients happy while building your skill set. 
  If your goal is to be more self-assured, professional, and confident in your interactions with customers and clients, then you need to learn the basic principles of providing great service. 
  Be a star while providing five-star service! 
  Great service is not a mystery. It is not complicated. It is easy to learn and implement right away, even if you are in an entry-level position. 
  Inside Customer Service for Beginners, you will discover how to:Empathize with your customerRead body languageExperience greater job satisfactionBecome a valuable team player in your companySuccessfully deal with difficult peopleDevelop effective problem-solving strategiesDeliver five-star customer service 
  …And master many other important skills. Your customers will appreciate you, and so will your employer! 
  A small step can lead to big results, so start your journey of growth by getting Customer Service for Beginners today!

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  The Entrepreneurial ScaleUp...

  Kevin Brent

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  When there are 6 million private sector small and medium-sized businesses within the UK, why is it that just 4% of them scale beyond 10 employees/around £1m turnover? And, equally importantly, what is preventing 75% of these from then scaling beyond 50?  
  Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the scaleup journey. He then details a practical step-by-step guide to successfully navigate between the milestones in the form of ESUS – a proven system for entrepreneurs to scale up.  
  By reading this book and following BizSmart’s system, you will: 
  Truly understand what it takes to become one of the 4% and build a more valuable business 
  Become a more effective and confident leader 
  Rediscover your passion in your business and be inspired to aim higher 
  Understand how to harness the power of your people and gain more control over your business 
  Increase the productivity and profitability of your business and make sure that you get ‘paid first’! 
  BizSmart’s programmes have recently joined a select group of programmes endorsed by the ScaleUp Institute in the UK.

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  Great Opportunities - How a...

  Marty Friedman

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  I was a boy who started with nothing and finished with more than I ever wished for. I want to inspire others to do the same and to learn from my experiences. 
  As a young man, I always questioned if I'd be able to make my mark in the world because I didn't have the smarts or grades that most of my classmates had. I wasn't a good athlete which is what counts in grammar and high school, and my parents didn't have a lot of money. I did understand though that if I didn't do it for myself, there was nobody else to do it for me. 
  Today, I consider myself the luckiest person in the world. I am 96 years old. 
  I have a wonderful, loving family even though 10 years ago I lost my very special and supportive wife. I have two great sons, two wonderful daughters-in-law, and five smart grandchildren. 
  After 70 years in the TV & appliance business, I am still active in our family business and still love it. 
  I believe this statement: "If you do what you do, and love what you do, you shouldn't call it work."

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  The Manager's Handbook - Five...

  David Dodson

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  In The Manager's Handbook, Stanford Graduate School of Business faculty member, serial entrepreneur, and investor in over 100 companies, David Dodson, delivers an insightful work that describes, in highly practical detail, five skills every great manager needs to know if they want to get things done. 
   
   
   
  Managers desperately want a crisp, how-to book that will show them—in one single title—the way to master the most important skills necessary to run an organization. The Manager's Handbook organizes the five essential skills of effective implementation into one easy-to-use, book. 
   
   
   
  In the book, you'll learn how to get better at running any kind of organization by breaking down each essential skill into bite-sized sub-skills you can easily and quickly learn. You'll also find: digestible tips and tactics for hiring the best people, onboarding, performance feedback, and improving the performance of underachievers; a model script for how to begin an exit interview; and ways to let people go from your organization gracefully, quickly, and with compassion. The Manager's Handbook is an essential playbook for managers, executives, board members, and other business leaders interested in dramatically improving their ability to lead people and inspire loyalty.

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