Junte-se a nós em uma viagem ao mundo dos livros!
Adicionar este livro à prateleira
Grey
Deixe um novo comentário Default profile 50px
Grey
Assine para ler o livro completo ou leia as primeiras páginas de graça!
All characters reduced
Customer Loyalty - cover
LER

Customer Loyalty

Ethan Evans

Tradutor A AI

Editora: Publifye

  • 0
  • 0
  • 0

Sinopse

"Customer Loyalty" explores how businesses can cultivate lasting customer relationships, increase customer retention, and turn satisfied customers into brand advocates. The core of the book emphasizes understanding Customer Lifetime Value (CLTV), implementing customer-centric strategies, and using data-driven personalization to foster loyalty. Surprisingly, many businesses underestimate CLTV, a critical metric for prioritizing customer relationships. Moreover, true loyalty requires a company-wide cultural shift, impacting every facet from product development to customer service. The book argues that customer loyalty is not just desirable but essential for sustained success. It moves beyond traditional acquisition-focused marketing to highlight the importance of retaining existing customers in an era where consumers expect more than just a product—they seek experiences and value.

 
Progressing through four sections, the book first defines modern customer loyalty and key performance indicators (KPIs). It then dives into building lasting relationships through consistent customer experiences, effective communication, and proactive problem-solving. The book offers practical guidelines for implementing loyalty programs, incorporating case studies and statistical data to support its arguments.
Disponível desde: 28/02/2025.
Comprimento de impressão: 107 páginas.

Outros livros que poderiam interessá-lo

  • 17 Rules of Influence and Power - How to Change the Minds of Others Empower Them to Fulfill Your Desires and Become a Leader People Follow - cover

    17 Rules of Influence and Power...

    Ronald Gill

    • 0
    • 0
    • 0
    The Only 17 Rules to Change What People Think, Make Them Do What You Ask for and Become A Leader They Follow? 
    Persuasion Expert Ronald Gill Finally Reveals His Secrets… 
    In an age where persuasion is key and influence could be the difference between success and obscurity, Ronald Gill uncovers the greatest strokes of human psychology and leadership in his groundbreaking new book, "17 Rules of Influence and Power." 
    Gill pulls a curtain on the fragile dance of human interactions, revealing the subtle nuances and potent strategies that impact our perceptions, decisions, and relationships. This guide provides an extensive array of methods and timeless concepts, whether you're navigating the complicated webs of corporate politics, want to get an advantage in your personal relationships, or simply want to have the ability to use words and your body to change the direction of your own life. 
    "17 Rules of Influence and Power" is more than just a book about persuasion and influence. It's perhaps the only resource a person might need to master the secrets of building relationships with anyone they want, changing the thoughts and behaviour of others, and understanding human psychology on a deep level. 
    Are you ready to increase your influence, command respect, and direct your own destiny?  
    Please don't put it off any longer. Equip yourself with the knowledge you need to lead, inspire, and transform others. 
    Start Listening Now!
    Ver livro
  • You can change the world - The secret to reach success and leave a legacy in 3 iterations - cover

    You can change the world - The...

    Soufiane Erraji

    • 0
    • 0
    • 0
    Achieve brilliant results and distinguish yourself from the crowd, with the 'You Can Change the World' book and its '3 Iterations' method! 
     
    If you feel that you can achieve more, if you believe deep down that you can succeed and make an impact far greater than what you are up to, then this book is for you! 
     
    Through the story of Sarah, a promising young manager, and Mark, a part-time librarian & management guru, you will learn a time-tested method to achieve more and stand out with head-turning results.  
     
    1st readers commented:  
    -     "The concept is powerful, and refreshing, because it reminds us that 1 person has the power to make so much change & so much good" 
    -     "I could not stop in the middle once I started; I loved the flow and the story-telling style" 
    -     "Insightful! I already identified some areas where I will apply this powerful method"
    Ver livro
  • Resilience By Design - How to Survive and Thrive in a Complex and Turbulent World - cover

    Resilience By Design - How to...

    Mike Weeks, Ian Snape

    • 0
    • 0
    • 0
    Resilience By Design: How to Survive and Thrive in a Complex and Turbulent World delivers the world's most detailed and research-backed how-to manual to integrate advances from neuroscience and complexity theory with real world expertise, providing practical techniques that you'll want to use every day. 
     
     
     
    You'll discover how resilience isn't just the ability to tough it out; it's dependent upon an interconnected set of skills, techniques, creative processes, and new understandings of how we think, act, and interact with our environments and each other. 
     
     
     
    You'll also learn: 
     
     
     
    ● There's no such thing as an inherently stressful situation, workplace, or event. 
     
     
     
    ● How to appreciate and benefit from the hidden information in your unconscious signals and intuitions 
     
     
     
    ● How to adapt your decision making to meet the challenges of uncertainty, from the complicated and complex, to the outright chaotic 
     
     
     
    Resilience By Design was derived from the experiences of hundreds of people on the frontline of emergency services, defense, Olympic level sports, business, art, science, and many other areas of expertise.
    Ver livro
  • How to Multiply Your Income - Simple Strategies to Build Multiple Income Streams and Grow Your Earnings - cover

    How to Multiply Your Income -...

    Dr. Muddassir Saleem

    • 0
    • 0
    • 0
    Want to increase your income without depending on a single source? 
    How to Multiply Your Income is a practical guide that shows you how to create multiple income streams and grow your earnings step by step. 
    In this audiobook, Dr. Muddassir Saleem explains simple, actionable strategies to help you move beyond financial limitations and build a more secure future. 
    Inside, you will learn:Why relying on one income is riskyHow to create multiple income streamsWays to turn your skills into incomeHow to use online platforms to earn moreSimple steps to grow your income consistently 
    This audiobook is perfect for beginners, students, freelancers, and professionals who want to earn more and achieve financial growth. 
    Start small, stay consistent, and watch your income multiply.
    Ver livro
  • Financial Statements - A Step-by-Step Guide to Understanding and Creating Financial Reports (Over 200000 copies sold!) - cover

    Financial Statements - A...

    Thomas Ittelson

    • 0
    • 0
    • 0
    Simply the clearest and most comprehensive introduction to financial reporting available. No accounting background is required. “Finally, a handbook that takes the mystery out of accounting principles.” —Margi Gandolfi, VP Marketing/Strategic Planning of New York Blood CenterThis edition replaces all previous editions of this bestselling title based on the revised and expanded edition corrected and back to the basics.Financial Statements is a perfect introduction to financial accounting for non-financial managers, investors, business students, lawyers, lenders, entrepreneurs, and more. Financial Statements deftly shows that all this accounting and financial-reporting stuff is not rocket science and that anyone can understand it!Ittelson empowers non-financial managers by clearly and simply demonstrating how the balance sheet, income statement, and cash flow statement work together to offer a snapshot of any company’s financial health. Every term is defined in simple, understandable language. Every concept is explained with a basic, straightforward transaction example. And with the book’s uniquely visual approach, you’ll be able to see exactly how each transaction affects the three key financial statements of the enterprise. Each statement paints a different and essential picture—the “three-legged stool” of company reporting:• The income statement shows the manufacturing (or service offerings) and selling actions of the company that result in profit or loss during a period. It gives a very important perspective on the company’s performance, its profitability.• The cash flow statement details cash into and out of the company for a period. You need money to make money. Running out of cash is bad. Duh.• The balance sheet records at the end of a period, an instant in time, what the company owns and what it owes, including the owners’ stake, called shareholders’ equity. 
    Ver livro
  • How to Keep a Minimalist Budget - cover

    How to Keep a Minimalist Budget

    Clifford Page

    • 0
    • 0
    • 0
    Learn how to declutter your finances and make big savings instantly, even if your live paycheck to paycheck and have never had a solid financial plan.Everyone knows how the minimalist approach reduces stress and clutter, but most people have no idea about the wonders it can bring to your finances. After learning to budget like a minimalist, you’ll see more money in your bank account, shrink down debt, and gain all the strategies you need to maintain superb financial standing for the rest of your life. In the Minimalist Budget, you’ll discover: - Fifteen easy steps to bigger savings and a higher income NOW. (These expert-known financial plans will send the numbers on your paychecks and bank balance skyrocketing!)- Quick-start action tips to free yourself from compulsive spending tendencies.- Eight simple but genius ways to start saving more money immediately.- Eleven must-know techniques to pull yourself out of the black hole of debt.- All the information you need to start investing and building your assets.- The big-four budgeting strategies that will help you achieve all your financial goals. (Learn how to INSTANTLY expand your spending pool and never lose track of a single penny!)And much, much more…Even if your finances are a mess and you’re sinking under the weight of your enormous debt, the extensive research behind this guide will show you the exact formula to gain control over your spending, boost your income, eliminate debt, and fatten your savings account.If you want to access these ground-breaking strategies and finally achieve financial freedom, then you should read this book!
    Ver livro