Outros livros que poderiam interessá-lo

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  Do the Impossible - Unlock Your...

  Jason Drees

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  Life is just waiting to give you everything you deserve and desire—you just need to shift your mindset to achieve it. 
  Doing the impossible is not something you make happen, it is something you allow to happen. After conducting 10,000-plus personal and group coaching sessions over the last decade, Jason Drees has unlocked the simple yet effective formula to accept and create success in your life on the most basic, instinctive level. When you embrace success as a state of being and align with your targets, a life of abundance and unlimited potential is waiting for you! 
  Inside the book, you’ll learn:How to remove resistance and misalignment in order to live in your natural state of abundance and endless opportunityThe secret to living life like a “never-ending vacation” and enjoying every moment of the journeyHow to overcome social conditioning and limiting beliefs that secretly block your successWhy ambitious goals require the same amount of “work” as conservative onesHow to leverage your emotions as indicators for success and growth opportunitiesHow to recognize and follow your unique pathThe secrets to playing life at a higher level by embracing success as a state of being through “framing”

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  Connected Planning - A Playbook...

  Ron Dimon

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  Ron Dimon's thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical roadmap for using Connected Planning to develop an agile organization and to navigate the complex Enterprise Performance Management landscape.According to esteemed author, researcher, and management professor Dr. Christopher Neck, "In the same way that one needs to be self-leading to finish a grueling marathon, an organization must be self-leading in order to execute on its plans in an efficient and effective manner. What drives self-leadership at all levels in an organization? The people within the organization of course—and those people must be involved in the planning occurring in an organization. Without a plan, an organization has no direction."Since 2012, much has changed in the world of connecting strategy with improved performance: new, cloud-based, in-memory technologies have been adopted by the largest organizations in the world. This book is for CFOs, CIOs, their direct reports, and any organizational visionary or aspiring leader who wants to "bring it all together" and create an actionable vision and plan for improving readiness, resilience, and performance.

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  What You Aren't Seeing - How...

  Patrick Sweeney

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  Be truly inspired, discover your potential, and leverage it to drive organizational success
  
   
  What You Aren’t Seeing uniquely combines the uplifting story of Herbert Greenberg, the founder of a global management consulting firm, with insights into the psychology of leaders and practical guidance on uncovering and developing true leadership potential in yourself and others.
  
   
  This life-changing guide shows you how to question your habits, preconceptions, and strategies for connecting with people in order to identify your personal leadership strengths and optimize them for personal and career growth. By using the same approach to draw out others’ stories, you can relate in meaningful ways, see their potential, and help them become more influential players on team initiatives.
  
   
  While following Herb’s firsthand accounts of losing his sight, then gaining a perspective, you will hear an inspiring personal story of setbacks and triumph, while also learning:
  
   The eighteen principles of extraordinary leadership organized to provide the convenience of a how-to guide
  
   Accessible explanations of the psychological underpinnings that motivate us, attract people to us, and drive us to take risks and challenge the status quo
  
   Thought-provoking discussions and focus questions to embolden you to dig deep into the core of your character and fortify your leadership presence
  
  
  
   
  Whether you’re beginning your career or want to become a more formidable leader, mastering the social cues and strategies for interacting in inspiring ways gives you a distinct competitive advantage-What You Aren’t Seeing is exactly where you need to look to gain an edge.

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  The Winter Man - Silent Night...

  Diana Palmer

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  Best-selling novelist Diana Palmer has well over a hundred books in print, translated and published around the world. She has written historical as well as science-fiction novels, but she is best known for her contemporary romance books. The Winter Man comprises two classic Diana Palmer romances.
  
  Silent Night Man
  
  What does Millie Evans want for Christmas? To feel safe. Even though her stalker is dead, he arranged for a hit man to kill her. Now the special government agent Millie has loved from afar for years has vowed to protect her. Tony Danzetta moves the prim librarian into his home and guards her 24/7. Dare she dream of keeping Tony, her own silent night man, by her side forever?
  
  Sutton's Way
  
  Wyoming rancher and single father Quinn Sutton is raising a child he knows isn't his own. All the love left in his guarded heart goes to the boy. But when a beautiful city woman is stranded nearby in a blizzard, he rescues her and brings her to Ricochet Ranch. Amanda Callaway has her own secrets and plans to keep her distance. If only she weren't falling for her unlikely hero.A Blackstone Audio production.

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  Digital Customer Service -...

  Rick Delisi, Dan Michaeli

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  As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent.Digital Customer Service traces the evolution of customer service—as well as the evolution of customer expectations and the underlying psychology that drives customer behavior—from the days of the first call centers in the 1980s all the way to today's digital world.Written for customer service and customer experience leaders as well as C-suite executives (CEOs, CFOs, CIOs), Digital Customer Service helps business leaders balance three critical priorities: creating an excellent experience for customers that increases customer loyalty and profitability; driving down the cost of customer service/support interactions, while increasing revenue through sales interactions; and moving quickly toward the goal of "digital transformation." When companies commit to achieving true Digital Customer Service, they can make significant progress toward all three of these goals at once. Digital Customer Service provides the roadmap for how your company can get there.

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  The Power of Failure - 27 Ways...

  Charles C. Manz

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  The acclaimed author and leadership expert offers inspiration and practical advice on finding the opportunities within life’s obstacles.   “Failure” is one of the most dreaded words in the English language. The very idea of failing causes many of us to simply pack up and retreat without even trying. Yet it is through seeming failure that most of life's greatest successes are achieved. In The Power of Failure, Charles Manz provides simple yet profound ways to turn what appear to be failures into the essential steppingstones of achievement.   The Power of Failure offers both inspiration and advice on how failure can provide us with the foundation for long-term success. Along with real-life stories and examples, it contains practical prescriptions for meeting some of life's most common setbacks. These lessons help us take advantage of the opportunities hidden within life’s daily challenges, and show us how we can fail to succeed.

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