D'autres livres qui pourraient vous intéresser

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  Taming the Tough Ones: Mastering...

  Laura Bennett

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  For everyone who deals with clients, "Taming the Tough Ones: Mastering Customer Conflict: Proven Techniques for Turning Challenging Interactions into Success" is an indispensable manual. This book provides the techniques and insights you need to successfully manage even the most challenging client interactions, whether in charge of a team, a customer service department, or a corporation. 
  This in-depth manual explores the underlying causes of customer disputes and thoroughly explains the psychological and emotional triggers that can intensify hostilities. To defuse situations before they get out of control, you'll learn to recognize the early warning signs of conflict and put good communication tactics into practice. 
  The book is jam-packed with useful strategies for bargaining, verbal and nonverbal communication, and active listening. Examples from the industry and real-world case studies show how these techniques have been effectively used in various settings, providing insightful insights and motivation. 
  Additionally, "Taming the Tough Ones" highlights the significance of developing emotional intelligence and resilience, allowing you to remain composed under pressure and transform difficult relationships into fruitful ones. The last few chapters offer advice on creating thorough procedures for resolving conflicts, educating employees, and keeping up with emerging trends and technology. 
  "Taming the Tough Ones" equips you with the knowledge and techniques to turn customer disputes into a chance for expansion, allegiance, and prosperity.

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  The Audio Book on How To Make...

  Brian Mahoney

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  END MONEY WORRIES!  "An investment in knowledge Always pays the best interest." Benjamin Franklin 
  Photography can be a quick & easy way to make money, but in today's environment you have lots of competition! Your business can be destroyed for lack of knowledge, if you don't take advantage & make a small investment in knowledge that can give you & your business the edge over your competition and start your photography business on a sound foundation to withstand the storms of today's uncertain economy. Introducing... 
  The Audio Book on How to Make Money Now With A Fujifilm X-T3 Camera 
  How to start a Photography Business & Sell Photos Online & Get Photographer Jobs 
  Discover... 
  * Why the Fujifilm X-T3 is a great camera for making money! 
  * The Advantage of Developing a Business Mindset 
  * How to set up your Photography Business 
  * How to price your work & negotiate contracts 
  * How to protect your IP (Intellectual Property) 
  * How to get Print sales and licensing deals 
  * How to sell you photos online & monetize your photography skills 
  * How to find & land Photography Jobs 
  * How to create an expert Portfolio 
  * Expert ways to market your business 
  * A resource business rolodex for getting all the Photography items you need 
  * How to form an LLC 
  * How to get a business website 
  * How to select your Niche 
  * How to write a expert Business Plan 
  * How to get Government Grants 
  * Expert tips on Colossal Cash from Crowdfunding 
  For less than the cost of a movie ticket, you can have all the information you need to start a  
  income producing business and help to give you the financial peace of mind that you deserve. 
  So take advantage of this amazing offer right now! Don't wait... You'll wait your life away.

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  Sustainable Self

  Santiago Machain

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  The real work of coaching begins when you move from insight to action. 
  In this powerful second book of the Coaching for Life Series, you'll gain practical tools, proven strategies, and real-world scenarios to help you (or your clients) create lasting lifestyle changes. Whether you're an emerging coach or someone seeking personal transformation, this book walks you through the essential techniques used in the coaching world—without jargon or overwhelm. 
  Explore the Coaching Wheel to assess life balance. Learn the science of habit formation and how to break through resistance. Discover how motivational interviewing, journaling, and mindfulness can deepen your personal or professional growth. Real client scenarios bring the tools to life, and reflective exercises help you integrate them in your day-to-day practice. 
  Grounded in compassion and clarity, Sustainable Self empowers you to become both the architect and advocate of your own well-being—no matter where you're starting.

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  The End of Leadership as We Know...

  Dan Fisher, Steve Garcia

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  In The End of Leadership as We Know It, a team of veteran executive and leadership strategists delivers an expert analysis of the ten most common errors leaders make when attempting to address disruption and concrete strategies for avoiding them. In the book, you'll find ways to apply the latest research in adaptive leadership and complexity to your own leadership style and achieve the impact you seek to have on your business, your followers, and yourself. 
   
   
   
  The authors explain how to rethink the essence of leadership during times of flux and show you how to deal with unpredictable situations. You'll also find: 
   
   
   
  ● Ways to identify the devastating blind spots caused by current approaches to leadership 
   
   
   
  ● Strategies for unleashing the creativity and potential of employees, rather than controlling them 
   
   
   
  ● Tough-love feedback for contemporary leaders doing their best to deliver results in an increasingly uncertain and volatile business environment 
   
   
   
  Full of creativity and inspirational energy, The End of Leadership as We Know It will benefit managers, executives, board members, business students, and other current and aspiring business leaders.

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  Message Not Received - Why...

  Phil Simon

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  This book contains visualse.g., diagrams, slides, graphs,  charts, infographs, etc. These visual (read: non-text) content will  advance the central thesis of the book: When talking about  technology and data, most people need to alter their approaches to  effectively communicate to others. They can get better at the  critical skill of crystallizing their ideas. This book will help  them do just that. It will address the rapidly changing business  environment, Kurzweils law of accelerating change, and our  inability to often (effectively) understand what we are saying to  each other; focus on the specific words that we use to write and  speak; focus on the ever-increasing tools that we use to  communicate and examine the right ways to communicate different  messages.

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  How to Write a Non-fiction Book...

  Paul Lima

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  How to Write a Non-fiction Book in 60 DaysFourth EditionIdeal for consultants, workshop leaders, speakers, or freelance writers, who want to write a solid first draft of a non-fiction book - in 60 daysWant to write a non-fiction book? Learn how to take your book  from  inspiration  to completion in days, not years.Do you have a book just waiting to come out? Are you procrastinating because you think it will take you years to write? This book will show you how to write a comprehensive first draft - a draft you can send to an agent or publisher or one you can edit and self-publish - in 60 days.Written by successful freelance writer, author, and writing instructor Paul Lima, How To Write A Non-fiction Book In 60 Days takes you, step-by-step, from your book  idea to a detailed chapter-by-chapter outline, to a solid first draft - in 60 days.In addition, 60 Days includes two bonus chapters: one on constructing effective sentences and paragraphs and one on self-publishing using print on demand (POD) and e-book distributors that get your book in all major online retailers, at no cost to you.

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