Other books that might interest you

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  The Encyclopedia of Business...

  Robert W. Bly, Regina Anne Kelly

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  A revised, updated edition with more than three hundred sample letters, memos, and e-mails, and new tips on how to use and adapt them. 
   
  The era of long, leisurely letters is gone—no one has time to waste in today’s workplace, and communication revolves around fast faxes, instant e-mails, crisp memos, and concise messages. That’s where The Encyclopedia of Business Letters, Faxes, and E-mails can help—whether you’re starting out in the corporate world or just want to feel more confident in your daily business writing. 
   
  You’ll find more than three hundred sample letters, memos, and e-mails you can use as-is or adapt for your own purposes. Letters are organized into chapters by category, and a detailed table of contents guides you quickly to the one that best suits your needs. Each is accompanied by useful information, including how to format, design, print, and deliver your correspondence for best effect. This revised edition contains more help than ever, with: 
   
  • An expanded introduction to letters, faxes, and e-mails, with new tips on the best use of each 
   
  • Guidance on the nuances of e-mail, including how to avoid common pitfalls 
   
  • Dozens of additional sample e-mail formats to meet today’s communication needs 
   
  •. More focused directions for organizing your thoughts and composing even the toughest kinds of correspondence

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  Stand Up For Yourself Without...

  Donna Ballman

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  Hate your job? Ready to quit?Facing a layoff before you even have a chance to quit?Is your boss is a flaming jerk? Think you might have a lawsuit?If any of these scenarios apply to you, you are facing a crucial career moment. Mistakes and misinformation will cost you dearly.In Stand Up For Yourself Without Getting Fired, celebrated attorney Donna Ballman provides winning answers to these and many more tough questions, such as:I think they’re getting ready to lay me off. What can I do?My boss is creating a hostile environment. Can I sue?What does it mean if I sign a paper saying I’m an independent contractor and not an employee?Am I exempt from overtime?Whether you’re a recent college grad or an almost-retiree, newly employed or laid off after 20 years; gay or married with kids; janitor or CEO…Stand Up For Yourself Without Getting Fired will give you the specific and relevant advice you need to face any career-threatening situation…and come out ahead.Of course, you could just say, “Screw you guys. I’m going home!”

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  Content for Everyone - A...

  Jeff Adams, Michele Lucchini

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  Content for Everyone is a must-read for creative entrepreneurs looking to improve the usability and accessibility of their website, email and social media content. 
  With over a billion people living with some form of disability worldwide, it’s more important than ever to make sure your content is accessible. In this easy-to-follow practical guide, you’ll learn techniques to make your content more accessible, without needing any in-depth technical knowledge. From adding meaningful alternative text to images, to choosing colors with enough contrast for easy readability, to adding captions to your videos and more, Content for Everyone has everything you need to reach a wider audience and improve the user experience for everyone. 
  Don’t miss out on the opportunity to improve your content and reach more people.

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  LEAN ANALYTICS : The...

  John Kelly

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  The Lean system is a great way to help you get rid of the waste in your company so that you can be more productive and increase profits.  
  Lean Analytics is part of this process that can help you collect the right data and get the information you need to come up with a winning strategy for your team. 
  The key idea behind Lean Analytics is to allow an organization to track and then optimize the metric that will matter most to its program, project or current product. There are often a myriad of ways to develop your product, but you may not have the time to work on all of them. With Lean Analytics, you'll learn how to locate and fix the one thing that makes the biggest difference. 
  There are a lot of different project management systems out there that you can choose to work with. But none of them will be as effective as the Lean Methodology. Lean allows you to make improvements that suit your particular industry and business, and can help you reduce waste, increase customer satisfaction, and save money at the same time. The tutorial will take some time to look at the fundamentals of Lean Analytics, one of the most important aspects of Lean's methodology.  
  With Lean Analytics, you'll spend some time watching your company and determining what changes need to be made. With a mix of input from your customers and employees, and your own thoughts, you will be able to make the changes that are needed in no time. 
  There are so many things to enjoy about Lean's philosophy, and lean analytics will help you achieve your goals, but set up a program that works specifically to meet your needs. Check out this guide to learn more about Lean Analytics and what it can do for you.

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  Jugaad Innovation - Think Frugal...

  Simone Ahuja, Jaideep Prabhu,...

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  Innovation is a major directive at companies worldwide. Everyone  wants to know how to get more out of their efforts, to make good  ideas cost less and last longer. But in these tough timesand  as the global business landscape becomes increasingly complex and  diverse we cant rely on the old formula that has  sustained innovation efforts for decades: a mix of top-down  policies, expensive RMittiCool, an  affordable fridge made entirely of clay that consumes no  electricity, is 100% biodegradable, and produces zero waste during  its lifetime. Or Dr Sathya Jeganathan, a pediatrician in a rural  hospital in southern India who teamed up with neonatal nurses and  local electricians to develop a low-cost incubator that uses  standard 100-watt light bulbs and is built with locally harvested  wood. The minimalist design and easy-to-maintain device has cut  infant mortality at her hospital in half.   The authors also  share stories of large corporations from around the  worldFacebook, 3M, Apple, Google, Best Buy, GE, IBM, Nokia,  Procter that are  actively practicing jugaad innovation.  A groundbreaking book, Jugaad Innovation shows leaders  everywhere why the time is right for jugaad to emerge as a  powerful business tool in the Westand how to bring  jugaad practices to their organizations.

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  Mastering Feedback - Everything...

  Beth Wonson

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  More and more leaders are facing complex personnel challenges that could have been easily avoided if feedback had been given early on. Giving feedback is a leadership task many dread because they haven't been taught how to give feedback effectively. In Mastering Feedback, Beth Wonson shares the proven 4-step process that she has been teaching managers, supervisors, and leaders for over 15 years. In no time at all, you will become skillful and confident in both giving and receiving feedback in ways that foster empowerment, growth, and development in yourself and others. You'll become a role model for normalizing feedback as part of the healthy culture of your workplace regardless of your position or job. And you will begin to ask for feedback so you can grow and develop yourself. Packed with examples and activities to practice the step-by-step process, Mastering Feedback will become your go-to resource for giving feedback without unnecessary drama or fear.

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