D'autres livres qui pourraient vous intéresser

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  Be a Star with Your Customers...

  Shep Hyken

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  Based on Shep's highly rated book “Moments of Magic”, Shep focuses on the concept of creating a Moment of Magic™. Shep covers ten specific strategies and concepts in this highly entertaining recording that will help YOU look like a star in your customers' eyes.  This is a must-have audio for anyone looking to boost their customer service skills, as told by one of the leading authors and Wall Street Journal best seller.

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  Others - Developing People

  Mike Hawkins

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  Focus on supporting and coaching employees with the third book in the “most comprehensive treatment of leadership I’ve ever seen by one author” (Jim Kouzes, coauthor of The Leadership Challenge). 
   
  Others: Developing People guides you in building the skills of others and developing top performers. Great leaders build teams of competent people who are able and willing to take ownership for the work that needs to be performed. By learning the competencies of coaching, enabling, and holding people accountable, you multiply your abilities, transfer your knowledge, and leave an enduring legacy. 
   
  The SCOPE of Leadership book series teaches the principles of a coaching approach to leadership and how to achieve exceptional results by working through people. You will learn a straightforward framework to guide you in developing, enabling, exhorting, inspiring, managing, and assimilating people. Benefit from the wisdom of many years of leadership, consulting, and executive coaching experience. Discover how to develop the competencies that align consistently with great leadership.

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  Advice for a Successful Career...

  Jerry Maginnis

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  Accounting can be one of the most interesting and rewarding career paths. Every business or organization, from Fortune 500 companies in any industry to venture capital backed start-ups, family businesses, and nonprofit organizations, needs the help and expertise of accountants. And in Advice for a Successful Career in the Accounting Profession, Jerry Maginnis, CPA, delivers invaluable guidance and wisdom for anyone considering—or already pursuing—opportunities in the field of accounting.Originally conceived and designed to provide helpful advice to college and university accounting majors and early-career professionals, this book evolved into a valuable resource for those groups as well as others who may be further along in their accounting careers. It contains many practical examples and real-life experiences from a long and successful career in the profession that you won't find in any accounting, auditing, or tax textbook. And it is written in a fun and engaging style with a simple goal in mind: to share lessons learned and insights that will help accountants of all ages optimize their career opportunities!Loaded with "real world" tips and techniques, the book concludes with a list of fifty questions that challenge the listener to consider how they can best achieve their potential.

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  151 Quick Ideas to Manage Your Time

  Robert E. Dittmer

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  Time management: We’re doing it wrong. Now discover real-world, tried-and-tested solutions to free yourself from the frenzy! 
   
  Too many of us live our lives trying to shoehorn our many activities and responsibilities into too few time slots available. Managing our calendars and keeping a close eye on the clock becomes an all-consuming chore in itself—and the stress can cause our job performance and relationships to suffer. 
   
  This book presents 151 quick and easy ways to more effectively meet these challenges in our daily lives. Take a breath, and benefit from the ideas and hard-earned wisdom of people just like you—among them: 
   
  • Start Your Day the Night Before 
   
  • Undercommit and Overdeliver 
   
  • Organize Your Workspace 
   
  • Block Contingency Time Every Day 
   
  • Discourage “War Stories” 
   
  • Use Copy and Paste 
   
  • Fight Spam with an E-mail Blocker 
   
  • Don’t Check Your Portfolio Constantly, and many more

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  The Profit of Kindness - How to...

  Jill Lublin

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  When kindness becomes your primary goal, everything changes: how you look at life, what you get from it, and how others interact with and relate to you.The Profit of Kindness will help you master the art of building trusting, long-lasting relationships through open, nonadversarial interchanges that result in mutually beneficial outcomes. A basic adjustment in attitude and approach can substantially improve virtually every facet of your life. Each chapter provides specific examples for improving skills such as communication, building integrity, team work, influencing others, and more.In order to connect with new clients or future business partners and transform your potential into success, you need to establish trust and build strong relationships. The key is to focus more on giving and working with others rather than simply on “winning.” Because doing so is guaranteed to help you actually win.The Profit of Kindness is a practical guide that teaches you how to connect with others using the global asset known as kindness.You will learn:Kindness does not mean weakness.Kindness can help you stay competitive, anticipate pitfalls, and stay one step ahead of your rivals.Success, achieved through kindness, can indeed be yours.

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  Entrepreneur's Impact An: A...

  David Ewen

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  David K. Ewen, M.Ed. is an author, speaker, and talk show host on media topics related to digital multimedia technology, entrepreneurial studies, marketing, publicity, and business adventurism. He is the former Executive Director of the New England Publishers Association which was sold and re-founded as the Independent Publishers of New England. David toured the seven states of New York and New England with his "Professor Lecture Series" for 11 years from 2004 to 2015.Since 1998, David has been a radio talk show host, TV producer, filmmaker, and publicity event manager. This branch out to other media formats has made him a subject matter expert on digital multimedia technology.As a touring professor, David K. Ewen, M.Ed. has lectured on a variety of media topics related to digital multimedia technology, entrepreneurial studies, marketing, publicity, and business adventurism.This memoir is a matter of record and a testimony showing that hard work and perseverance driven by passion results in good things. It also includes an understanding that a faith in our God and His Will is incorporated into successful elements of people's lives. David Ewen did not know this in the early stages of his entrepreneurial career, but after nearly a quarter of a century of experience, this has been proven to be evident.This is a discussion of David Ewen’s entrepreneurial experience that will shed light on what truly defines success in business without having to become wealthy. The purpose is to show that wealth does not define success. The best way to describe success is when you enjoy what you are doing and are good at it. Every entrepreneur has a parent or a mentor who always says to them I want you to be happy. That is what David’s parents said to him and that's what his pastors say to him. David Ewen says that he is happy.

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