Weitere Bücher, die Sie mögen werden

• 

  Listen or Die

  Sean McDade PhD

  • 0
  • 0
  • 0

  In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops!In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program. With advice on every step of the process—from understanding customer centricity to rallying executive support to asking customers the right questions—Sean gives you the tools you need to build a VoC program that delivers ROI, turning customer feedback into gold.In just a few hours, you'll learn how to develop a competitive edge by managing your customer experience to drive real, impactful business results. It's time to go beyond average, become truly customer-centric, and take your business to extraordinary new levels.

  Zum Buch

• 

  How to be Type A without being...

  Nermin Jasani

  • 0
  • 0
  • 0

  Are you a Type A personality? Are you constantly planning and creating to-do lists? Do you value success, pedigree and goals? Do your friends tell you to “relax”? If you answered yes, congratulations - you’re a Type A personality! 
  Being Type A isn’t always easy, though.  
  Fellow type A and author of How to Be Type A without Being an A-hole, Nermin Jasani wishes to celebrate your Type A personality, not diminish it. The magic of the book is that you aren’t being asked to eliminate your Type A personality; you simply limit being Type A to certain areas of your life.  
  The book includes a chart designed to establish which areas of your life – career and family, for example – you will decide to be Type A in, providing a methodology for limiting your Type A personality. 
  If you follow this book, you’ll have a happier life as a Type A, and the people around you will enjoy being around you. 

  Zum Buch

• 

  Digital Impact - The Human...

  Steve Lucas

  • 0
  • 0
  • 0

  In Digital Impact: The Human Element of AI-Driven Transformation, Steve Lucas, a three-time CEO, discusses how organizations can integrate and automate systems to create incredible outcomes that benefit people. Lucas explains how this becomes possible when businesses solve the ubiquitous problems of digital fragmentation and data complexity, which have become even more pressing with the rise of artificial intelligence. 
   
   
   
  Using real-world customer stories as examples and writing in nontechnical language, this book shows how organizations are succeeding in missions like providing aid after natural disasters, growing food more sustainably, and ensuring students have access to everything they need on college campuses―all powered by connected technology. Inspiring stories explored in this book include how a chocolate company is working to end child labor in the cocoa-growing process in West Africa; how a well-known charitable organization provides aid and services for people in need; and how a credit union helps members make better financial decisions for their families. 
   
   
   
  For business leaders across industries, Digital Impact serves as an essential blueprint to unleash an organization's full potential for doing good by digitally transforming its technology architectures through integration and automation.

  Zum Buch

• 

  The Uncomfortable Truth about...

  Wandile Sihlobo, Johann Kirsten

  • 0
  • 0
  • 0

  Wandile Sihlobo and Johann Kirsten chose to write The Uncomfortable Truth about South Africa's Agriculture in a candid, direct and unfiltered tone, not out of disregard, but with the hope of stirring South African agricultural stakeholders from inertia that may have taken hold over time.
  One clear example of inertia is the endless policy discussions. When the government proposes policy positions – either good or bad – time is spent discussing these policies instead of anything substantive being done. The divisions amongst South African farmer organisations is the core issue behind the interminable conversations and this results in a 'performance of productivity' among participants in these meetings, creating an impression of progress simply because discussions are taking place.
  While politicians and farmer representatives debate, farmers suffer, the unemployed languish, and small towns crumble. Poor roads and rising costs choke market access, while collapsing municipalities pile pressure on agribusinesses.
  Things don't have to be this way, and the South African agricultural sector still has great potential to grow, increase employment, and revitalise the rural economy. This book will empower the reader with a clearer understanding of the agricultural constraints and how to overcome them and mobilise the much-needed sectorial focus to implementation.
  While the contents may be uncomfortable for some, this book is intended to ignite an urgent call for decisive policy and programme implementation and to demand stronger collaboration among social partners.

  Zum Buch

• 

  Metaverse: The Entrepreneur's Mind

  Stone Livingston

  • 0
  • 0
  • 0

  Welcome to the future. The dawn of a new age. The age of the Metaverse! If you are reading this, then you are among the few privileged ones who understand the era we are in. The Metaverse is still a relatively new concept. In this book, the author thoroughly takes you through the evolution of this concept to the current state of affairs. By reading this book, you will understand and be able to navigate the world of immersive and blockchain technology. What makes this book unique is the touch of entrepreneurship. The Metaverse provides unique opportunities that entrepreneurs and investors can benefit from this soon to be multi-trillion dollar space. 
  Highlights of topics covered: 
  A Complete Explanation of the Metaverse 
  How the Metaverse works 
  Metaverse Investment Opportunities 
  How to Buy Land in the Metaverse 
  Non-Fungible Tokens (NFTs) 
  Use of NFTs in the Metaverse 
  Buying and Selling NFTs 
  Creating, Minting, and Selling Your Own NFTs 
  Challenges of The Metaverse 
  Data and Security in Metaverse 
  The Metaverse's Currency and Payment Systems 
  Time and Space in the Metaverse 
  Dream Metaverse Projects and Stocks to Own 
  Starting Your Own Metaverse Project 
  The Mindset of the Metaverse Entrepreneur 
  The Entrepreneurship Mindset 
  Preparing the Brain for Entrepreneurship 
  The Entrepreneur Passion and Staying Motivated 
  Excepts from the Introduction: 
  "The Metaverse is a concept of online, 3D and virtual space that connects users together, in all aspects of their lives. This concept would lead to the linking of multiple platforms together, just as nowadays the Internet, through a single browser, allows access to multiple websites."

  Zum Buch

• 

  The Act of Leadership - A...

  Dan Haesler

  • 0
  • 0
  • 0

  As a leader, you might know exactly what you need to do, but might be less clear on how to do it. You might know you need to have that difficult conversation, but you're less sure about how to have it. You might know you need to hold your team accountable, but don't know how to do it in a manner that builds authentic engagement rather than mere compliance. The Act of Leadership goes beyond the theory. It is a coaching playbook designed to empower you to be the leader you want to be, and the leader your people need you to be. 
   
   
   
  In this book, Dan Haesler combines his years of experience as an educator and now coach to corporate leaders, elite athletes, and teams and educators, to reveal the pivotal insights and enlightening case studies that will help you to define what kind of leader you want to be and understand how to get the best out of yourself and the people around you. You will also discover the importance of thinking and acting mindfully, instead of on autopilot, using the mindfulness techniques used by world champions to lead in the moment, sharpen your intent, and increase your impact. 
   
   
   
  With each chapter serving as a one-on-one coaching session, The Act of Leadership will help you create new habits and new ways of being in your day-to-day leadership, as well as life away from work, that are actionable, immediately.

  Zum Buch