D'autres livres qui pourraient vous intéresser

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  Customer 360 - How Data AI and...

  Martin Kihn, Andrea Lin

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  Become more competitive by developing a superior customer experience through data, AI, and trust 
   
   
   
  Customer 360: How Data, AI, and Trust Change Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps listeners attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. 
   
   
   
  To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Listeners will learn about using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrails; organizing data around customers, prospects, and accounts—even if that data comes from many different sources in different formats; making new technologies an extension of your existing data investments so that both work better; choosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partner; and handling internal stakeholders and dealing with change in a way that benefits the business.

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  The Start of All Things Good - A...

  Danielle Billetz-Reppert

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  " The Start of All Things Good: A Complete Guide to Building Your Business" is an essential guide for anyone looking to navigate the complex world of entrepreneurship and transform their innovative ideas into successful business ventures. Authored by Danielle Billetz-Reppert, this comprehensive manual offers a step-by-step journey through every aspect of starting and growing a business. 
    
  From the fundamental principles of entrepreneurship to the detailed strategies of business planning and capital raising, this book provides prospective business owners with the insights and tools necessary for success in today's dynamic market environment. Each chapter delves into key topics, including opportunity identification, business model development, market analysis, and brand building, offering actionable advice backed by practical anecdotes and strategic insights. 
    
  Whether you are a budding entrepreneur eager to make your mark or an established business owner looking to refresh your knowledge and expand your enterprise, "Start of All Things Good" serves as a trustworthy companion. It promises to light up the path to success, opening doors to new possibilities and guiding you through the transformative journey of entrepreneurship. 
    
  Engaging, informative, and inspiring, this book is a must-read for anyone ready to embark on a business venture with confidence and creativity.

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  HBR Guide to Negotiating

  Jeff Weiss

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  Forget about the hard bargain. 
   
   
   
  Whether you're discussing the terms of a high-stakes deal, forming a key partnership, asking for a raise, or planning a family event, negotiating can be stressful. One person makes a demand, the other concedes a point. In the end, you settle on a subpar solution in the middle—if you come to any agreement at all. 
   
   
   
  But these discussions don't need to be win-or-lose situations. Written by negotiation expert Jeff Weiss, the HBR Guide to Negotiating provides a disciplined approach to finding a solution that works for everyone involved. Using a seven-part framework, this book delivers tips and advice to move you from a game of concessions and compromises to one of collaboration and creativity, resulting in better outcomes and better working relationships. You'll learn how to: prepare for your conversation, understand everyone's interests, craft the right message, work with multiple parties, disarm aggressive negotiators, and choose the best solution.

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  Navigating the Digital Frontier:...

  Margot Langley

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  This content is an independent and unofficial summary created for informational and educational purposes only. It is not affiliated with, authorized, approved, licensed, or endorsed by the original author or publisher. All rights to the original work belong to its respective copyright holders. This summary is not intended to substitute the original book, but to offer a concise overview and interpretation of its main ideas. 
  Navigating the Digital Frontier equips you with the compass and map to thrive in today’s rapidly evolving virtual landscape. Through vivid storytelling and actionable frameworks, you’ll learn how to chart profitable opportunities in emerging technologies—VR, AI, Web3, and beyond—while avoiding common pitfalls. Each segment offers practical tactics for validating ideas, building community-driven platforms, and crafting user experiences that captivate digital natives. You’ll discover strategies for agile product development, data-informed marketing, and sustainable scaling that keep your venture resilient amid constant change. With inspiring case studies and motivational guidance on authentic leadership, this audiobook empowers you to embrace uncertainty, make bold decisions, and lead others confidently into the next era of innovation.

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  Digital Irreverent - How techies...

  Uriel Jaroslawski

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  The difference in impact between the top 5% of the digital talent and the rest derives from the kind of authorities living in the minds of each group. 
  To succeed in the demand-driven economy it's critical to adapt quickly and to continuously exceed your customer's expectations. 
  You can't succeed when your organization is too busy trying to fulfil the wrong internal expectations, created artificially in a well-intended attempt to keep things safe. 
  In this game, irreverent teams outlast the rest! 
  Digital Irreverent presents a playbook with clear steps to connect directly with the elements that lead to success in the digital product development world. 
  Including; How to define success, and suggesting a conscious approach to ownership and uncertainty. 
  Uriel Jaroslawski is a seasoned leader in the Technology and Product Development realm, renowned for his expertise in building and nurturing high-performing teams worldwide. 
  He was one of the first 25 Software Engineers in the early years of Mercado Libre, the company that grew to become the largest e-commerce player in Latam. 
  Frustrated by the 'stay in your lane' mentality in many startups and corporations, he drove transformations where he impacted tens of millions of users by applying his Irreverent playbook.

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  CHOOSE TO BE RICH - 3 STEP GUIDE...

  Robert T. Kiyosaki

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  Robert T. Kiyosaki 
  Robert Kiyosaki, author of Rich Dad Poor Dad - the international runaway bestseller that has held a top spot on the New York Times bestsellers list for over six years - is an investor, entrepreneur and educator whose perspectives on money and investing fly in the face of conventional wisdom. He has, virtually single-handedly, challenged and changed the way tens of millions, around the world, think about money.In communicating his point of view on why 'old' advice - get a good job, save money, get out of debt, invest for the long term, and diversify - is 'bad' (both obsolete and flawed) advice, Robert has earned a reputation for straight talk, irreverence and courage.Rich Dad Poor Dad ranks as the longest-running bestseller on all four of the lists that report to Publisher's Weekly - The New York Times, Business Week, The Wall Street Journal and USA Today - and was named "USA Today's #1 Money Book" two years in a row. It is the third longest-running 'how-to' best seller of all time.Translated into 51 languages and available in 109 countries, the Rich Dad series has sold over 27 million copies worldwide and has dominated best sellers lists across Asia, Australia, South America, Mexico and Europe. In 2005, Robert was inducted into Amazon.com Hall of Fame as one of that bookseller's Top 25 Authors. There are currently 26 books in the Rich Dad series.In 2006 Robert teamed up with Donald Trump to co-author Why We Want You To Be Rich - Two Men - One Message. It debuted at #1 on The New York Times bestsellers list.Robert writes a bi-weekly column - 'Why the Rich Are Getting Richer' - for Yahoo! Finance and a monthly column titled 'Rich Returns' for Entrepreneur magazine.Prior to writing Rich Dad Poor Dad, Robert created the educational board game CASHFLOW 101 to teach individuals the financial and investment strategies that his rich dad spent years teaching him. It was those same strategies that allowed Robert to retire at age 47.

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