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Synopsis

Engagement is the watchword of our time - how to engage  customers, how to engage leadership teams and how to engage the  people working across an organisation to improve performance,  reduce costs and deliver against ever stretching commercial  outcomes and competition.  Although there are books, conferences, and a government  taskforce looking at people engagement, much of it is approached  from an HR or Executive perspective, rather than in practical,  on-the-ground operational ways. Much of it fails to address common  leadership mindset and behaviours at 1st and 2nd line  management level. These leaders manage as many as 80% of an  organisations people and yet are too often seen as too  junior or too large a population to receive the quality of  leadership and personal development it needs and deserves.  This book focuses on those who are leading, serving and working in  the 80% - and who in turn are probably serving the majority of any  company's customers. It addresses the dominant norms and practices  that get in the way of people showing up and bring their best  selves to work, and is written from a practitioners  operational perspective rather than in consultant or text book  theory. Showing Up will scratch managers and leaders where  theyre itching. Today. Right now. In their workplace and  with their direct reports. And some of them really need to hear  it...

Durée: environ 6 heures (06:00:30)
Date de publication: 22/08/2021; Unabridged; Copyright Year: 2021. Copyright Statment: —

• Business et Économie