Weitere Bücher, die Sie mögen werden

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  Customer Care Chronicles:...

  David Thompson

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  It is a thorough manual that gives customer care representatives the skills and tactics they need to succeed under challenging circumstances. This book, which is written with clarity and insight, examines the different kinds of demanding clients that are faced in the service sector and offers helpful guidance on how to handle these encounters.  
  The book explores the psychology of consumer behaviour through real-world examples and professional analysis, providing insightful information about the causes and triggers of challenging interactions. Every kind of customer—from irate consumers to cunning people—is thoroughly explored, giving readers a better grasp of their particular requirements and worries.  
  The book shows how service workers can transform potentially harmful situations into chances for constructive interaction and resolution by combining professionalism, assertiveness, and empathy. Whether interacting with irritable clients or ignorant people, readers will discover how to adjust their strategy to handle every circumstance while maintaining corporate standards and policies successfully.  
  Readers will receive practical strategies, case studies, and insightful guidance that will help them handle difficult situations with grace and confidence throughout the book. From decision-making frameworks to de-escalation tactics, each chapter provides insightful information and valuable tools that may be used right away in real-world situations.  
  "Customer Care Chronicles: Navigating Difficult Interactions with Ease: Mastering the Art of Customer Service" is an invaluable resource for anyone working in customer-facing professions because of its approachable writing style and abundance of helpful information. Regardless of your level of experience, this book will help you improve your abilities, forge closer bonds with clients, and raise customer satisfaction and loyalty. 

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  Summary of Andreas M...

  Falcon Press

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  Buy now to get the main key ideas from Andreas M. Antonopoulos & Gavin Wood's Mastering Ethereum 
    
  Do you keep seeing words like cryptocurrency, Ethereum, DApps, and NFTs, and wonder what they mean? Well, there aren’t many better options than learning from one of the creators of Ethereum himself, Gavin Wood. 
  In Mastering Ethereum (2018), Wood and his co-writer, Andreas M. Antonopoulos, will teach you everything you need to know about one of the world’s most prominent open-source blockchains. They explain the currency that Ethereum utilizes and how to use it, from acquiring your first cryptowallet and opening accounts to making transactions, running clients, and protecting your digital assets.

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  Digital Transformation in the...

  Casimir Saternos, Tony Powell

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  Do you need help to reap the benefits of digital capabilities? Are you seeking a sensible path to integrating new technology and ideas into your proven business processes? 
  In the digital age, steering your business to benefit from digital technologies is not only a differentiator but is increasingly becoming key to profitable growth. Smart, prudent implementation and deployment are necessary to pull off the change successfully. 
  This book reflects the business challenges we have observed repeatedly, along with the best processes, resources, and tools to help companies in their journey. We have equipped many organizations in the Electronics Industry to benefit from digital transformation, and we continue to transform ourselves through these partnerships. 
  In this book, you will learn: 
  • The importance and impact on business performance of pursuing digital transformation 
  • Technology needs, requirements, and dependencies. 
  • Change management best practices to support digital transformation 
  • A sensible roadmap for implementation 
  • Technical trends that are taking the world by storm! 
  This book is a must-read for anyone interested in taking their business to the next level! In these pages, we will provide you with guidance and advice to promote the best decisions for you and your company. 
  Uplevel your business today!

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  The Recruitment Rollercoaster -...

  Joshua Rayner

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  Josh Rayner’s anticipated debut release – The Recruitment Rollercoaster – is for the budding entrepreneur looking to build a meaningful and lucrative recruitment business.  
  The Recruitment Rollercoaster discusses the pitfalls you are likely to face when you start a business and provides invaluable advice, tricks, and tools to save your precious time and money. After reading this book, you will fall so deeply in love with your business that nothing can stand in the way of your rapid success.  
  After reading this book, you will:Learn how to create the ideal life/work balanceUnderstand big picture thinking to achieve more in a shorter timeUnderstand your WHY and your fundamental reason for getting up in the morningLearn how to scale fast and reach your goals more quicklyDiscover how processes can set you free and save you valuable timeLearn how to utilise the unstoppable three-year plan 
  “This book can only be described as a recipe for success and will give the reader a framework to succeed in business and more importantly in the recruitment industry.” – Sanjay Gandhi, Mentor and Entrepreneur

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  Effective Executive The: Book...

  Briefly Summaries

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  This is a concise summary and analysis of The Effective Executive, by Peter F. Drucker. It is not the original book and is not affiliated with or endorsed by Peter F. Drucker. Ideal for those seeking a quick and insightful overview.
   
  Unlock the secrets to true productivity and leadership with The Effective Executive, a transformative guide that distills timeless principles of effectiveness into actionable practices. Designed for professionals eager to elevate their impact, this audiobook explores the habits, strategies, and mindsets that separate successful executives from the rest.
   
  Each chapter delves deep into critical topics like time management, prioritization, leveraging strengths, and making sound decisions. Through relatable examples, practical tools, and motivational insights, you’ll learn how to reclaim your time, focus on meaningful contributions, and lead with purpose. Whether you're navigating the complexities of modern leadership or seeking to optimize your personal performance, this audiobook equips you with the tools to thrive.

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  Effective Digital Marketing

  Taurai Makadho

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  This audiobook is narrated by an AI Voice.   
   
  "In today's rapidly evolving digital landscape, businesses must adapt and innovate to stay ahead. Effective Digital Marketing is your guide to navigating this complex world, providing actionable strategies and insights to drive growth, engagement, and conversions. 
  This book is designed for marketers, entrepreneurs, and business leaders seeking to harness the power of digital marketing. From fundamentals to advanced techniques, we'll explore the latest trends, tools, and best practices to help you achieve your goals. 
  Whether you're looking to boost brand awareness, generate leads, or drive sales, Effective Digital Marketing equips you with the knowledge and expertise to succeed in the digital age."

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