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  Customer Relationship Imprinting...

  Michael Barnett

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  Significantly improve customer attraction, acquisition, and retention with this groundbreaking six-step program for creating exceptional customer relationships. Follow this formula and your customers will follow you! 
   While many customer service books discuss customer loyalty, the concept of customer imprinting has never been introduced into the customer service conversation—until now. Customer Relationship Imprinting reveals why some businesses have fiercely loyal customers who will pay much more for the same goods and services instead of doing business with their competitors. Barnett demystifies the success secrets of these top customer-centric businesses so that you can infuse the main ingredients of customer imprinting into your organization. The result? You’ll not only strengthen customer bonds—you’ll create an amazing internal employee culture. 
   With so much confusion on how to provide great customer service, Customer Relationship Imprinting provides a clear path to delivering extraordinary service consistently. You’ll discover:The three sectors of impact that can elevate or devastate your businessHow to trade transactional flings for loyal customer relationshipsWhat Relational Velcro is and how to use it to maximize meaningful customer interactionsWho Service Architects are and how to empower them to build a strong brand frameworkAnd much more! 
  Practical tools, insightful stories, and a team-reading option make Customer Relationship Imprinting a must-have book for service professionals, CEOs, and managers from all segments of business.

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  Sell Your House - Proven...

  Martin Drake

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  Selling your home is one of the most significant financial transactions you’ll make, and for many, it can be both exciting and daunting. Whether you’re moving up, downsizing, or relocating, the goal is often the same: to sell quickly and at the highest possible price. But in today’s competitive and fluctuating real estate market, simply listing your home and hoping for the best isn’t enough. To succeed, you need a clear strategy, proven techniques, and the know-how to attract the right buyers while maximizing your profit. 
  *Sell Your House: Proven Techniques to Sell Quickly and Maximize Profit* is your comprehensive guide to navigating the complexities of home selling with confidence and expertise. Inside, you'll find actionable steps on preparing your home for sale, understanding market trends, mastering pricing strategies, and enhancing curb appeal to make your property stand out. This book also covers essential insights on staging, marketing, negotiating offers, and handling the paperwork to ensure a smooth transaction.

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  Educating for a Sustainable...

  Brian Gibson

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  What if education could heal the planet, restore equity, and reimagine what it means to be human? 
  In Educating for a Sustainable Future, Brian Gibson invites readers to embark on a bold intellectual and moral journey—one that redefines learning in the age of climate crisis, social inequality, and economic uncertainty. With clarity, compassion, and vision, Gibson challenges the limitations of capitalist models that have shaped our schools, societies, and sense of purpose. 
  Drawing on critical pedagogy, ecological philosophy, and contemporary ethics, this book examines how education can become a transformative force, cultivating empathy, creativity, and sustainability in every learner. It proposes a radical rethinking of how we teach, what we value, and why we learn. 
  Through thought-provoking analysis and inspiring real-world examples, Gibson shows that true education is not about competing for success, but about co-creating a just, sustainable, and flourishing world. 
  Inside you’ll discover:How current education systems perpetuate inequality and ecological harmWhat a post-capitalist framework for learning might look likeWays to cultivate ethical, democratic, and environmentally conscious classroomsStrategies for aligning education with the values of justice, care, and sustainability 
  Educating for a Sustainable Future is a powerful call to educators, policymakers, and global citizens who believe that a better world begins in the classroom—and that learning itself must evolve if humanity is to thrive. 
   

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  The Economics of the Stock Market

  Andrew Smithers

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  The current consensus economic model, the neoclassical synthesis, depends on aprioristic assumptions that are shown to be invalid when tested against the data and fails to include finance. Economic policy based on this consensus has led to the financial crisis of 2008, the "Great Recession" that followed, and the slow subsequent rate of growth. In The Economics of the Stock Market, Andrew Smithers proposes a model that is robust when tested, and by including the impact of the stock market on the economy, overcomes both these defects. The faults of the current consensus model are shown to result typically from an unscientific methodology in which assumptions are held to be valid despite their incompatibility with data evidence. Smithers demonstrates examples of these faults: the assumption that leverage does not affect the value of produced capital assets; the assumption that short-term and long-term interest rates, and the cost of equity capital, are codetermined; and the assumption that the decisions of corporate managements aim to maximize the present value of corporate assets rather than the value determined by the stock market. The Economics of the Stock Market proposes a model that includes and explains the stationarity of real returns on equity, based on the interaction of the differing utility preferences of the managers of companies and the owners of financial capital.

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  The Hot Sauce Principle - How to...

  Brandon M. Smith

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  We are in the middle of an urgency epidemic. People find themselves overwhelmed and at a loss as to how to proceed in an environment that cuts them no slack, provides no respite, and is ever pushing them on. The sensation is akin to the one where it feels like hot sauce is on everything. 
  The purpose of this book is to guide you through the urgency epidemic and put you back in charge. Like a great chef, you’ll learn the nuances of adding just the right amount of sauce to bring out the deep flavor and potential of yourself, your team, and your family, creating a menu of balance and perfect spice so that you are in charge of urgency and it no longer consumes your world.

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  Unruly - Fighting Back when...

  Sean West

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  In Unruly: Fighting Back when Politics, AI, and Law Upend the Rules of Business, cofounder of software company Hence Technologies and former Global Deputy CEO of Eurasia Group, Sean West, delivers a startlingly insightful new take on how politics, technology, and law are converging to upend the rules of business, generating dangerous risks and incredible opportunities. West convincingly argues that we must understand all three factors to get leverage over the future—a future filled with eroding rule of law, deepfakes that upend elections and court decisions, government pressure for businesses to be patriotic, robot lobbyists, a flood of automated legal claims pointed directly at your company, and more. 
   
   
   
  In this book you will discover a framework for understanding all of the pressures on modern corporations from the convergence of geopolitics, technology, and law; strategies for turning your company's legal department into a source of enduring competitive advantage; how to navigate government pressure for nationalism when you have a global footprint; approaches to winning in a world where courts are politicized and the law is increasingly automated, built on interviews with top experts; and ways to deal with the backlash to ESG at a company level. Perfect for executives, managers, and other business leaders, Unruly is also a must-listen for general counsels and advisors.

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