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Synopsis

Closing the deal is just the beginning. In today’s business landscape, the real success comes from what happens after the sale—turning first-time buyers into lifelong customers. 
In The Sale After the Sale, Jessica Frank uncovers the strategies top businesses use to create trust, loyalty, and long-term relationships that keep customers coming back. With a blend of psychology, customer experience design, and practical tools, this book shows you how to: 
Transform one-time purchases into recurring revenue 
Build authentic connections that inspire loyalty 
Create post-sale experiences that delight and surprise 
Turn happy customers into brand ambassadors 
Whether you run a small business or lead a global brand, The Sale After the Sale is your roadmap to thriving in the era of customer retention. Because winning a sale is good—but keeping a customer for life is priceless.

Durée: environ 6 heures (06:15:58)
Date de publication: 07/10/2025; Unabridged; Copyright Year: — Copyright Statment: —

• Business et Économie