Weitere Bücher, die Sie mögen werden

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  Aeronautical Management -...

  Phil Gilberts

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  Aeronautical management encompasses the strategic planning, direction, and control of aviation operations. This field integrates principles of business management with the technical and regulatory aspects of aviation to ensure the efficient and safe operation of airlines, airports, and related services. 
    
  Operations management focuses on the day-to-day activities necessary to run an airline or airport, including scheduling flights, managing ground services, and coordinating with air traffic control. Safety and security ensure compliance with aviation safety standards and security regulations. This area involves risk management, emergency planning, and maintaining up-to-date safety protocols. Financial management involves budgeting, financial planning, and cost control to maintain profitability. It also includes revenue management, which involves optimizing pricing strategies and managing ancillary revenues. 
    
  Human resources management covers the recruitment, training, and retention of aviation personnel, including pilots, cabin crew, ground staff, and maintenance engineers. Marketing and customer service focus on promoting aviation services, building brand loyalty, and ensuring high levels of customer satisfaction through effective communication and service delivery. Regulatory compliance ensures that operations adhere to national and international aviation regulations, including managing relationships with regulatory bodies such as the FAA (Federal Aviation Administration) and ICAO (International Civil Aviation Organization). Environmental management addresses the environmental impact of aviation operations, promoting sustainable practices and compliance with environmental regulations.

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  Making Kin: Ecofeminist Essays...

  Esther Vincent, Angelia Poon

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  Making Kin: Ecofeminist Essays from Singapore contemplates and re-centres Singapore women in the overlapping discourses of family, home, ecology and nation. For the first time, this collection of ecofeminist essays focuses on the crafts, minds, bodies and subjectivities of a diverse group of women making kin with the human and non-human world as they navigate their lives. 
   
   
  From ruminations on caregiving, to surreal interspecies encounters, to indigenous ways of knowing, these women writers chart a new path on the map of Singapore’s literary scene, writing urgently about gender, nature, climate change, reciprocity and other critical environmental issues. 
   
   
  In a climate-changed world where vital connections are lost, Making Kin is an essential collection that blurs boundaries between the personal and the political. It is a revolutionary approach towards intersectional environmentalism.

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  The Secret Sauce - Superscale...

  Sam Smith

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  If you're heading towards your first million in revenue, you need a team that will help you scale without fail.Supercharge your business growth and build a team that shares your vision and values.The Secret Sauce reveals the recipe for a truly inclusive culture that makes your people feel uniquely valued. Set yourself apart from the competition by adding flavours that energise employees and the spice that enlivens your business prospects and long-term sustainable growth.Listen to this audiobook to understand:• The importance of a growth mindset in building your business• How to empower and motivate your team on the scaling journey• What kind of culture encourages business growth• Why good team communication matters so much• What you gain when your employees are emotionally and financially engaged

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  Self-Control - The Power Within...

  Esther Jameson

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  Self-control is the ability to regulate one’s thoughts, emotions, and behaviors in pursuit of long-term goals, and it is fundamental to personal success and well-being. It involves the capacity to override impulses, manage distractions, and resist temptations that can derail progress. Understanding self-control begins with acknowledging that it is not merely a matter of sheer willpower; it is a dynamic process influenced by both internal states and external circumstances. 
  At its core, self-control is a mental muscle that can be strengthened with practice. Like physical strength, it improves gradually through repeated exercise and conscious effort. When an individual resists an immediate temptation, they are, in effect, training their brain to prioritize long-term benefits over short-term pleasure. This gradual build-up of self-regulatory strength allows people to make choices that align more closely with their values and long-term objectives, rather than succumbing to momentary desires. 
  The importance of self-control extends to various aspects of life, from personal relationships to professional endeavors. It helps maintain a balance between emotion and reason, enabling individuals to navigate stressful situations and make decisions that are both thoughtful and deliberate. High levels of self-control can contribute to improved health, enhanced productivity, and more satisfying interpersonal relationships by reducing impulsive actions that may lead to negative outcomes.

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  Content for Everyone - A...

  Jeff Adams, Michele Lucchini

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  Content for Everyone is a must-read for creative entrepreneurs looking to improve the usability and accessibility of their website, email and social media content. 
  With over a billion people living with some form of disability worldwide, it’s more important than ever to make sure your content is accessible. In this easy-to-follow practical guide, you’ll learn techniques to make your content more accessible, without needing any in-depth technical knowledge. From adding meaningful alternative text to images, to choosing colors with enough contrast for easy readability, to adding captions to your videos and more, Content for Everyone has everything you need to reach a wider audience and improve the user experience for everyone. 
  Don’t miss out on the opportunity to improve your content and reach more people.

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  The 8 Laws of Customer-Focused...

  Blake Morgan

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  Read by the author.  
  A leadership playbook for making customer experience a core aspect of your business. 
  In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence. The truth is customer experience is not what it used to be. New technologies, values, generational expectations, economic instability, - and the rapid pace of change all must be considered as you forge ahead. How do you put the customer first in the face of all these emerging trends? 
  Using cutting-edge research and interviewing top leaders across industries, customer experience futurist Blake Morgan has pulled together eight new laws that the best companies follow in terms of building and maintaining a focus on the customer. Customer experience is a decision leaders must make every day, and this book shows you how:C.reate a customer experience mindset.eX.ceed longterm profit expectations by focusing on both short term and long term profits.L.ay out your customer experience strategy creation and stick to it.E.mbark on your 90 day get started plan.A.nticipate the future by being a customer experience futurist.D.on’t forget that employees are customers too.E.valuate success and measure what can be measured.R.eaffirm the priority - keep CX front and center. 
    
  Learn the laws, see how the best companies apply them, and build them into your organization to become a transformational customer experience leader! 
  Graphics, charts, and exercises from the printed text can be found in the audiobook companion PDF download.

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