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  Ask & Deliver - Discover the...

  Mary Ann O'Brien

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  Mary Ann O’Brien, Founder and CEO of award-winning marketing firm OBI, and the brains behind the revolutionary O’Brien Voice of Customer (O.VoC) survey, has been called “The Mother of Modern Marketing.” Now she’s sharing her unique, highly-successful approach to helping clients attract and retain customers in Ask and Deliver: Discover the Heart of Your Business by Listening to the Voice of Your Customers. In the book, O’Brien demonstrates how directly asking the people who buy from you what they want from your business, listening to what they say, and then designing your customer experience accordingly has the power to transform your brand and spark exponential growth. 
  The book follows the evolution of both OBI and the O.VoC through several iterations, beginning when O’Brien first developed the survey for Gateway Computers, in hopes of pinpointing where the once-beloved company had gone wrong with its customers. O’Brien quickly learned that the insights gleaned from the survey data—customer data—were like gold, providing a roadmap to bring Gateway back from the brink by putting the customer at the center of everything they did. It explains how O’Brien refined and added to the survey as she worked with clients across different sectors, growing her business while helping them achieve their dreams. And finally, it explores what happened when O’Brien subjected her own company to her methodology, and the unexpected changes that followed. It’s a fascinating education in a new and exciting marketing methodology, as well as an exploration of how one woman guided her business through the Great Recession and the Covid crisis in order to change the way marketing is done.

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  Che Commemorating The 50th...

  Daniel Dos Santos

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  “The revolution is not an apple that falls when it is ripe. You have to make it fall.""The life of a single human being is worth a million times more than all the property of the richest man on earth.""I am not a liberator. Liberators do not exist. The people liberate themselves.” CHE GUEVARAIn this unique audio primer and celebration of the inspirational life and great work of revolutionary and social reformer Commandante Ernesto Rafael 'Che" Guevara de la Serna Lynch. Ernesto was born June 14, 1928, in Rosario, Argentina, in a family with aristocratic roots but strong socialistic ideals. In June of 1955 young Ernesto met Raul Castro. On July 8th Fidel Castro arrived in Mexico to join his brother and Ernesto. When Fidel met Che "he was already an educated revolutionary.” Remembers Castro. The great Cuban revolution against tyranny soon followed and was won chiefly because of the dedication of the Castros and Dr. Guevara. On October 8, 1967, in the village La Higuera, Bolivia, Che, and two comrades fell into the hands of the army. A Bolivian colonel and the representatives of the CIA arrived by helicopter. It was decided to murder Che and his comrades Willy Cuba and Juan Pablo Chang immediately. A nervous, young low-level Bolivian soldier did the job, Che, the icon and hero of all hearts and minds, however, live forever!

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  One Step in a Poppy Field - The...

  Bronwyn Royce

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  Thousands of miles away from where her son was deployed, a powerful premonition is devastatingly confirmed by a knock on the door from two faceless strangers bearing the news that her son had stepped on an improvised explosive device in the poppy fields of Afghanistan. He had lost both of his legs and suffered multiple other injuries, including partial amputation of all the fingers of his left hand. For forty-eight days she stood at his bedside. 
   
   
   
  Not only did he survive against all odds, but in time he began to test the limits of his new capabilities and undertook the first of, what would prove to be, many physical challenges. Just eighteen months after injury, and as part of a team of four servicemen, he rowed across the Atlantic Ocean for the first time. 
   
   
   
  Told mostly from a mother's perspective with contributions from Cayle, the genesis of the book was in the diary she kept while he was in a medically induced coma. It is the story of an extraordinarily brave man who has been through the agonies of rebuilding his life, with the encouragement of family and friends. 
   
   
   
  This was never meant to be another book about war or Afghanistan; it is a message of how love and hope can overcome adversity.

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  Sonny - The Last of the Old Time...

  S.J. Peddie

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  John "Sonny" Franzese reportedly committed his first murder at the age of fourteen. As a "made man" for the Colombo crime family, he operated out of his Long Island home specializing in racketeering, fraud, loansharking, and other illicit deeds he would deny to his dying day. His career in organized crime spanned over eight decades—and he was sentenced to fifty years in prison for robbery charges. But even behind bars, Sonny Franzese never stopped doing business . . . 
   
   
    
  This is the true story of an old-school Mafioso as it's never been told before. Newsday reporter S. J. Peddie interviewed Franzese in prison—and uncovered a lifetime of shocking secrets from the legend himself: why FBI director J. Edgar Hoover had a very personal interest in Sonny; how Sonny managed to juggle numerous affairs with women, including a famous model; how Sonny spent a third of his life in prison—and still managed to earn untold millions for the mob; how Sonny accidentally revealed some of his worst crimes—to a "friend" wearing a wire; and how Sonny hobnobbed with celebrities such as Ava Gardner, Jayne Mansfield, Bobby Darin, Sammy Davis, Jr., and Dionne Warwick, among others. 
   
   
    
  This is a must-listen for anyone fascinated with Mafia history—and a rare look inside a criminal mind that has become the stuff of legend.

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  Magic

  Jan Golembiewski

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  ‘I couldn’t put it down’ —Sofie Laguna 
  This is a true story… 
  A young man heads off on a journey to find out if magic still exists in the world, to know its wonder, and to see if it might save him when his own life is unexpectedly at stake. 
  Instead of retreating after being deported from Mexico, or beaten up in Guatemala, he travels to the Caribbean where he meets a Rastafarian Don Juan who teaches him about the ‘natural mystic;’ a magical tradition that had travelled to the Caribbean centuries earlier with the slavery trade. Fate further propels his travels through the Americas and Europe to locate the source of this esoteric knowledge in Mother Africa, where his emerging mastery of mysticism is tested by the Sahara desert. He is imprisoned in Nigeria, and tortured, and then sold as a slave. 
  Magic is the story of an incredible journey, both physical and spiritual, that reverberates with literary voice and authenticity: the uniqueness of lived adventure and of a passionate heart and vision. Upon closing the last page of this book, we ache for the innocence to lose our way and travel deeper, to rediscover the savage but delicious nature of the miraculous in our own lives. 
  View the YouTube clip of the author, Jan Golembiewski talk about the inspiration for Magic here 
  ‘They try and say glory to God in the highest. I say it’s about glory to God in the lowest. If you can’t find God in the lowest, you’re wasting your time — and that’s where our protagonist finds his Magic — in prison cells, and as a slave in forgotten parts of Africa, in slums of New Orleans, and mosquito-ridden coastlines in the Caribbean. This is an engrossing tale of a year down the path less travelled. Warm, funny and intensely human, Magic is an inspiring, deeply-felt and painfully honest coming-of age adventure. It’s a story of a perilous spiritual search that transcends religion, and an authentic adventure. An impressive debut.' — Father Bob Maguire

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  Junkyard Girl - A Memoir of...

  Carlyn Montes De Oca

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  Carlyn Montes De Oca grew up surrounded by secrets. She never knew her dad was a Marine during World War II or that her grandmother hired kidnappers to bring her mother back home after her parents eloped. Her mom and dad took an even bigger secret to their graves… Carlyn’s identity. 
  In 2019, at age 57, a consumer DNA test taken for fun revealed that Carlyn’s mom and dad, immigrants from Mexico, were not her biological parents and that most of her extended family, including 63 first cousins, knew the truth but never told her. In that instant, the reality Carlyn had lived with her entire life shattered. This revelation fueled her year long journey to find the answers to “Who the hell am I and where do I belong?” Questions that led her to unearth a truth she could never have foreseen. 
  Junkyard Girl explores the powerful impact of long-held secrets and the complex relationships between immigrant mothers and their native-born daughters. This is a coming-of-age story later in life, a tale about loss and discovery, betrayal and forgiveness, and the true meaning of an American family. 
  Junkyard Girl is the recipient of eight awards including the International Book Awards, Reader's Favorite Gold Medal and the IAN Book of the Year Awards.

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