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Synopsis

Getting Change Right presents a new view of leadership  communication that says change doesn't flow top-down, bottom-up, or  sideways, but inside-out. When the right people are having the  right conversations and interactions, then they act in concert even  though the situations they confront independently are impossible to  predict or coordinate... this is how change spreads through a  complex system.   In this book, Kahan challenges readers with a new model of  communication, one that moves from a transactional view of  information exchange (Here's my message. Get it?) to a  collaborative construction of shared understanding (Let's talk  together about what this means to each of us and how it will change  all of us). This shift in leadership communication forms the  basis of Getting Change Right.  Kahans experience with Fortune 100 companies, leading  government agencies, and innovative associations has shown him that  there is a whole different way to approach change that leads to  dramatic success. It feeds on (1) authentic face-to-face  conversations among those whose understanding and behavior have  critical impact, the most valuable players, or MVPs, and (2)  dramatic events that capture the spirit of the change and spread it  in powerful surges. This approach is just as much about listening  as it is about telling  a process Kahan calls  co-creation.  Getting Change Right draws on Kahans years of  experience as a hands-on practitioner, offering business insights  and field-tested, practical techniques that readers can put to work  immediately to achieve success.

Durée: environ 7 heures (06:44:09)
Date de publication: 20/07/2020; Unabridged; Copyright Year: 2020. Copyright Statment: —

• Business et Économie