D'autres livres qui pourraient vous intéresser

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  There's No Such Thing as...

  John C. Maxwell

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  There's no such thing as business ethics. How can that be? Because a single standard applies to both your business and personal life-and it's one we all know and trust: the Golden Rule. Now bestselling author John C. Maxwell shows you how this revered ideal works everywhere, and how, especially in business, it brings amazing dividends. There's No Such Thing As "Business" Ethics offers: * Stories from history, business, government, and sports that illustrate how talented leaders invoked this timeless principle * Examples of difficult business decisions-layoffs, evaluations, billing clients, expansion-and how the Golden Rule applies to each * The five most common reasons people compromise their ethics-and how you can prevail over such moral obstacles * How applying the Golden Rule to business builds morale, increases productivity, encourages teamwork, lowers employee turnover, and keeps clients coming back. John C. Maxwell not only reveals the many ways the Golden Rule creates the perfect environment for business success, but does it with great wisdom, warmth, and humor. Backed by flawless research and the ideas of history's best thinkers, this engaging book brilliantly demonstrates how doing the right thing fosters a winning situation for all, with positive results for employees, clients, investors, and even your own state of mind. Business runs much more smoothly, profits increase, and you know that you've set the groundwork for years of future prosperity. . . and it's all thanks to the tried-and-true Golden Rule.

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  No-Nonsense Non-Profit -...

  Peter Darcy

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  GOLD Award Winner – 2020 Kops-Fetherling International Book Award for Leadership.  
  Award-winning author Peter Darcy offers the leaders of church and charity a course in “nonprofit for dummies”. No-Nonsense Non-Profit is primarily a leadership book for new leaders who are unsure of the basics of organizational behavior or the disciplines needed to conduct a successful mission through a non-profit. It is also for those who are currently in leadership positions and want to be more effective in their mission.  
  This Christian leadership book for men and women will give you: New leadership advice and self-help for beginners Real tools for managing people and organizations A leader’s guide to storytelling as an effective communication strategy Ways to ask for buy-in from your team Insight into why the Titanic failed (hint: epic leadership fail), and The story of Joan of Arc and why she was the most effective leader of her day.  
  No-Nonsense Non-Profit will make you a leader who gives hope to others.

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  Customer Service for Beginners -...

  T J Alistair

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  Not sure how to speak with people on the phone or face to face? Have problems dealing with difficult customers? 
  If you want to feel more satisfied at work, stand out as a valuable employee, and learn five-star customer service skills that will help you shine, then you want to read Customer Service for Beginners! 
  People come back to businesses that provide them with a quality experience and excellent customer service, and they avoid the employees and places that don’t. Great customer service will keep your clients happy while building your skill set. 
  If your goal is to be more self-assured, professional, and confident in your interactions with customers and clients, then you need to learn the basic principles of providing great service. 
  Be a star while providing five-star service! 
  Great service is not a mystery. It is not complicated. It is easy to learn and implement right away, even if you are in an entry-level position. 
  Inside Customer Service for Beginners, you will discover how to:Empathize with your customerRead body languageExperience greater job satisfactionBecome a valuable team player in your companySuccessfully deal with difficult peopleDevelop effective problem-solving strategiesDeliver five-star customer service 
  …And master many other important skills. Your customers will appreciate you, and so will your employer! 
  A small step can lead to big results, so start your journey of growth by getting Customer Service for Beginners today!

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  Peak Human - What We Can Learn...

  Johan Norberg

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  All golden ages are marked by periods of spectacular cultural flourishing, scientific exploration, technological achievement and economic growth; yet no two are the same. Their beliefs, societies and place in the wider world all vary. Despite this, all previous golden ages have ended, whether it be because of external pressures or internal fracturing; too much hubris or too little wariness. 
   
  Looking at seven of humanity's greatest civilisations - ancient Athens, the Roman Republic, Abbasid Baghdad, Song C hina, Renaissance Italy, the Dutch Republic and the Anglosphere - historian and commentator Johan Norberg seeks to distil their strengths and shortcomings in answering the question: how do we ensure that our current golden age doesn't end? 
   
  As insightful as it is riveting, Peak Human is at once a paean to our incredible progress and a warning that we cannot afford to be complacent.

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  Andy Stumpf & “Drownproof”: The...

  Troy Crawford

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  The story behind the man who mastered survival—on the battlefield and within himself. 
  Before Drownproof became a guide to discipline, leadership, and resilience, there was a harder truth—one built in pressure, tested in war, and shaped by battles no one ever saw. 
  In this gripping narrative biography, readers are taken beyond the lessons and into the life of Andy Stumpf. From the relentless demands of Navy SEAL training to the unforgiving realities of combat, this book reveals the cost behind the mindset. It explores the moments that don’t make it into the spotlight—the internal struggles, the breaking points, and the quiet decisions that define whether a person moves forward or falls behind. 
  This is not a retelling of success. 
  It is an examination of what it takes to build it. 
  Through a powerful, scene-driven narrative, The Story Behind the Survival Code breaks down the real foundation of resilience—control under pressure, discipline without compromise, and the ability to operate when conditions are far from ideal. It connects the principles of Drownproof to the lived experiences that forged them, offering readers a deeper understanding of what it truly means to stay above water. 
  Inside this biography, you will discover: 
  The untold journey behind Drownproof and the mindset that shaped it 
  The reality of elite military training and the pressure that defines it 
  The unseen battles of identity, transition, and purpose after war 
  The core principles of survival, discipline, and execution under stress 
  A raw, honest look at resilience—beyond theory, beyond motivation 
  For readers of Drownproof, Jocko Willink, and David Goggins, this book delivers something different: 
  Not just the lessons— 
  But the life that made them necessary. 
  Because staying above water isn’t luck. 
   It’s built.

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  Mastering Drop Shipping Business...

  Emily Thompson

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  Unlock the secrets to building a thriving online retail business with "Mastering Drop Shipping Business: Building a Successful Online Retail Empire." This comprehensive guide takes you through the entire process of creating and scaling a drop shipping business, offering invaluable insights and practical advice every step of the way. 
  Our book starts with the basics, explaining the drop-shipping model and its benefits in a way accessible for beginners to understand. It also provides in-depth knowledge for seasoned entrepreneurs. You'll learn how to conduct effective market research, identify profitable niches, and find reliable suppliers.  
  Dive into advanced marketing strategies to drive traffic to your store, convert visitors into loyal customers, and scale your business efficiently. From mastering SEO and social media marketing to leveraging paid advertising and automation tools, you'll discover how to create a robust online presence that stands out in the competitive e-commerce landscape. 
  'Mastering Drop Shipping Business' is more than just a theoretical guide. It also covers essential financial and legal considerations, ensuring you manage your business sustainably and comply with regulations. But what sets it apart is the real-life case studies and success stories, providing inspiration and practical tips from those who have turned their drop shipping ventures into lucrative empires. 
  Take the first step towards building your online retail empire. Master the drop shipping business with this definitive guide and transform your entrepreneurial dreams into reality.

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