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  The Airbnb Way - 5 Leadership...

  Joseph A. Michelli

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  New from bestselling author Joseph Michelli! 
  
   
  
  How Airbnb has disrupted the hospitality industry for unparalleled success-critical lessons that apply to any 21st Century business 
  
   
  
  No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos, Mercedes, and other top companies design and execute the strategies that made them the undisputed leaders of their industries. 
  
   
  
  Now, Michelli turns his attention to major disrupter, Airbnb. In The Airbnb Way, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs-a feat unparalleled in the shared economy. Inside, you’ll find: 
  
   
  
  * Airbnb’s strategies and practices that drive customer engagement and loyalty 
  
  * How to provide phenomenal customer service in the shared economy 
  
  * Proven principles for getting the most from all stakeholders-including those who share resources and services 
  
  * Exclusive interviews with Airbnb leaders, hosts, and guests that provide invaluable information for your business 
  
   
  
  The shared economy is the future, but it introduces business challenges never before faced: How do you serve a broad range of customers across varying geographies through a distributed network of "partners?
  
   
  Airbnb has solved the puzzle, and Michelli shows you all the pieces-and how they fit together.

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  Reengineering the Corporation

  Michael Hammer, James Champy

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  No business concept was more important to America's economic revival in the 1990s than reengineering -- introduced to the world in Michael Hammer and James Champy's Reengineering the Corporation. Already a classic, this international bestseller describes how the radical redesign of a company's processes, organization, and culture can achieve a quantum leap in performance. 
  But if you think that reengineering once was enough, think again. More changes, more challenges are coming in the twenty-first century. Now Hammer and Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

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  The People's Republic of Walmart...

  Leigh Phillips, Michal Rozworski

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  Since the demise of the USSR, the mantle of the largest planned economies in the world has been taken up by the likes of Walmart, Amazon, and other multinational corporations.
   
  For the left and the right, major multinational companies are held up as the ultimate expressions of free-market capitalism. Their remarkable success appears to vindicate the old idea that modern society is too complex to be subjected to a plan. And yet, as Leigh Phillips and Michal Rozworski argue, much of the economy of the West is centrally planned at present. Not only is planning on vast scales possible, we already have it and it works. The real question is whether planning can be democratic. Can it be transformed to work for us?
   
  An engaging, polemical romp through economic theory, computational complexity, and the history of planning, The People's Republic of Walmart revives the conversation about how society can extend democratic decision-making to all economic matters. With the advances in information technology in recent decades and the emergence of globe-straddling collective enterprises, democratic planning in the interest of all humanity is more important and closer to attainment than ever before.

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  Leadership Lessons - Essays on...

  James B. Rieley

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  LEADERSHIP LESSONS is a book that is all about How to Improve Organisational Performance.  According to the Oxford dictionary, an essay “is a short piece of non-fiction about a particular topic.”  The essays in this book are an accumulation of various projects that I have been involved in for more  than a dozen years.  The term “projects” spans quite a range of subject matter, and purposes for their existance.  The reality is that the central focus of all these essays are improving the ability to understand the dynamics at play that are impacting their organisations.  The purpose is to help organisations and the people within them to be able to realise their indifividual and collectve potential.Often business-type books require that a reader slogs all the way through until a light-bulb might possibly go on.  By writing this book as a series of essays (each barely two pages long), with some luck, readers will be able to read in almost ‘’bite-size’’ increments, with each essay standing on its own.  This makes Leadership Lessons perfect for travel or breaks between meetings.  The essays contained in the subsequent pages are printed in more-or-less chronilogically in the order that they were written in, with many of the essays being titled in the form of a question.  The reason for the title being in the form of a question is that whilst most any manager in an organisation will be (or should be) looking for answers, it now 2019 and it should be clear that if you don’t learn to ask better questions, you will never get the answers you really need.

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  Blackout - Coal Climate and the...

  Richard Heinberg

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  Coal fuels about 50 percent of US electricity production and provides a quarter of the country's total energy. China and India's ferocious economic growth is based almost entirely on coal-generated electricity.Coal currently looks like a solution to many of our fast-growing energy problems. However, while coal advocates are urging full steam ahead, increasing reliance on the dirtiest of all fossil fuels has crucial implications for the global climate, energy policy, the world economy, and geopolitics.Drawbacks to a coal-based energy strategy include:Scarcity – new studies suggest that the peak of world coal production may actually be less than two decades away.Cost – the quality of produced coal is declining, while the expense of transport is rising, leading to spiraling costs and increasing shortages.Climate impacts - our ability to deal with the historic challenge of climate change will hinge on reducing our coal consumption in future years.Blackout goes to the heart of the tough energy questions that will dominate every sphere of public policy throughout the first half of this century, and is a must-read for planners, educators, and anyone concerned about energy consumption, peak oil and climate change.

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  Stock Market Investing for...

  Bryan Lee

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  Whether you’re playing catch-up, or looking to get ahead once and for all: this book gives you all the tools ‘insiders’ try to keep close to their chest; it’s here to help you get started in stock market investing, to equip you with the knowledge you’ll need to succeed and flourish – and maybe even more! 
  Most of the folks who finish reading this book go on to become day traders. These folks realize that you can make more money from investing your hard-earned money in such a way that you have control over your finances. You are not dependent on some stock broker that’s only looking out for themselves. 
  In this book, you’ll learn about: What Stock market investing really means, and how to change your perception of ‘the markets’.What the types of investments are, and how to navigate between them. The importance of diversifying your holdings – creating a varied and lucrative portfolio, and what that will do for you. Day and Position Trading tactics, and how to understand them best. How you can combine day and swing trading for a full-bodied approach. Understanding the use of Technical Analysis in investing, and how to break it down into something easy to digest. Common mistakes you may already be making, and how to work in tried and true best practices.

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