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What to Say When Things Get Tough - Business Communication Strategies for Winning People Over When They're Angry Worried and Suspicious of Everything You Say
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What to Say When Things Get Tough - Business Communication Strategies for Winning People Over When They're Angry Worried and Suspicious of Everything You Say

Leonard S. Greenberger

The Four Lenses of Innovation - A Power Tool for Creative Thinking
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The Four Lenses of Innovation - A Power Tool for Creative Thinking

Rowan Gibson