Outros livros que poderiam interessá-lo

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  The Experience - The 5...

  Brian Church, Bruce Loeffler

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  Walt Disney World is the most recognized company in the world  for service excellence. The book will combine the authors  experience overseeing and creating training to improve service in  Disney parks. Readers will learn the five principles of the I CARE  model (Impressions, Connections, Attitudes, Responses, and  Exceptionals) and the Experience Quotient. In reading The  Experience the reader will learn to:    Identify service problems that face every company in the  marketplace.  Identify the experience and what it means to your  company,  Understand what makes up the 5 levels of the experience and why  most people and companies fail at it,  Be challenged to raise your organizations level of  the experience by utilizing the experience quotient  and applying the I CARE principles, and

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  The Exceptional Middle Manager -...

  Jeff Lyon

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  Middle management is hard, and if you’re a middle manager, you already know that and you may be searching for all the help you can get to become more effective and successful in that role... in other words, to become an Exceptional Middle Manager.  
  Are you striving to develop your management skills, to become exceptional at building high performing teams, developing strategies and setting goals, managing and coaching the people who report to you, managing vendors and suppliers, managing programs and projects, conducting presentations to senior executives, all while advancing your own career? If so, this is the book for you. 
   By focusing each chapter on a specific business challenge, Jeff gives you the confidence to know exactly what to do and when to do it (rather than delivering clever theories, models and checklists that don’t seem to apply in your day-to-day reality).   
  As your mentor and corporate trail guide, Jeff will teach you:  
  ®    How to think smarter… as you deal with the challenging circumstances that all middle managers face today 
  ®    How to build high-performance teams… in the midst of corporate downsizing and The Great Resignation 
  ®    How to advance your career in today’s workplace… while landing positions that are both rewarding and personally fulfilling. 

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  Lean Enterprise - Step-by-Step...

  Jennifer Bowen Jason Bennett

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  Lean Enterprise: Step-by-Step Guide to Lean Enterprise (Lean Concepts, Lean Tools, Lean Thinking, and How to Foster Innovation and Validate New Ideas Through Lean) 
  Do you have a lot of redundant processes in your system? Do you think that your team works on several processes but is unable to satisfy the customer? Does your team have an understanding of the process but does not know why a particular process is done? If you think the answer to any of the above questions is a yes, you have come to the right place. 
  The philosophy of lean business is built around the removal of redundant processes and resources from a team. There are different ways one can remove these redundancies and function effectively as a team. What is most surprising about a lean business is that the process may be lean, but the learning systems and material for those processes are often useless. Therefore, it is essential to learn to focus on the implementation of processes and remove waste. 
  This book will guide you at every step and help you understand what changes can be made within your team and company. Over the course of the book, you will learn:What a Lean Business isPrinciples of Lean BusinessesHow can lean businesses foster innovation in business cultureHow can one identify if some processes provide value over othersHow lean businesses provide an environment that fosters learning

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  They Love You Until You Start...

  Monica Omorodion Swaida

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  "They Love You Until You Start Thinking For Yourself" by Monica Omorodion Swaida is a powerful and inspiring memoir that delves into the author's remarkable journey from a humble immigrant to a successful entrepreneur and advocate for open-mindedness. Through her narrative, Swaida shares her experiences of overcoming adversity and turning setbacks into stepping stones. 
  The book provides an intimate look into the challenges faced by an immigrant teenager navigating a new culture without guidance and how resilience, hard work, and determination led her to business ownership in a male-dominated field. Swaida's travels through various countries shed light on the universal aspects of humanity that transcend skin color and cultural differences. 
  With a genuine desire to inspire and uplift, Monica emphasizes the importance of open-heartedness and multi-dimensional thinking, encouraging readers to break free from one-dimensional perspectives. She addresses issues like disenfranchisement, particularly among people of color, and challenges the status quo, advocating for a more inclusive and accepting society. 
  "They Love You Until You Start Thinking For Yourself" transcends racial and cultural boundaries, making it a bridge between different perspectives. It serves as a beacon of hope and a call to action, urging readers to reconsider their preconceptions and embrace a more inclusive and open-minded world.

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  Climb Greater Heights - How to...

  Tony Jeton Selimi

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  🎧 Navigate the new business frontiers with unparalleled precision and insight. 
   — Dr. John Demartini, Author of The Values Factor 
  “In Climb Greater Heights, Tony J. Selimi shows you how to turn doubt and adversity into purpose, passion, and profit.” 
   — Steve Harrison, Author Success 
  From homelessness to leading billion-pound technology transformations, Tony J. Selimi has lived the journey of extraordinary reinvention. Now, in this powerful and transformative audiobook, he hands you the exact roadmap he’s used to help global leaders, entrepreneurs, and CEOs generate over a billion pounds in sales, amplify authority, and build businesses that stand the test of time. 
  With The 12-Step Growth Accelerator Method®, you’ll discover how to:Ignite exponential growth and overcome complex challenges with confidence and clarity.Master critical business-building skills, foster innovation, and align your vision with your deepest values.Maximise profitability and sustainability, turning your mission into a legacy that outlives you. 
  Through captivating case studies, actionable exercises, and real-world examples, Tony merges practical strategies with profound insights into human behaviour, emotional intelligence, leadership excellence, and resilience. 
  Climb Greater Heights isn’t just another business book—it’s a transformational listening experience for high achievers ready to scale impact, elevate influence, and create a legacy of significance in both business and life.

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  Preparing for the Jungle -...

  Tamara Kiekhaefer

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  The world is filled with lonely people. Lonely alone, or lonely within their romantic relationships. Are you one of them? People typically seek contentment from outside themselves. They either bounce from one unsatisfying relationship to another, or they are so terrified of getting hurt that they avoid the dating scene altogether. However, instinctually, we are not meant to be alone. The desire to share our lives with a significant other grows strong in all of us. 
   
   
   
  Psychotherapist Tamara Kiekhaefer has worked in the field of mental health for over twenty years, and now, has developed Preparing for the Jungle to teach what she knows is required to achieve a healthy, romantic relationship. After working with thousands of clients from different backgrounds, cultures, sexual orientations, and socioeconomic structures, Tamara has found one truth that remains the same: How we communicate and resolve conflict is directly correlated with the success and fulfillment of our personal relationships. This book will provide tools and techniques for you to understand who you are so that you can develop a strong idea of what you want in a healthy, loving relationship. Tamara will guide you through this process by helping you dissect every aspect of your life, helping you gain a solid sense of control over who you are and what you want in life.

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