Other books that might interest you

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  The Service Desk Handbook – A...

  Sanjay Nair

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  An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.
  A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.
  The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.
  Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.
  Topics covered include:
  • Planning for a service desk;
  • Telephony and tooling;
  • The service desk team;
  • Documentation;
  • Performance measures; and
  • Technology considerations – artificial intelligence and platforms and tools.

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  Curious Species - How Animals...

  Whitney Barlow Robles

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  Can corals build worlds? Do rattlesnakes enchant? What is a raccoon, and what might it know? Animals and the questions they raised thwarted human efforts to master nature during the so-called Enlightenment—a historical moment when rigid classification pervaded the study of natural history, people traded in people, and imperial avarice wrapped its tentacles around the globe. Whitney Barlow Robles makes animals the unruly protagonists of eighteenth-century science through journeys to four spaces and ecological zones: the ocean, the underground, the curiosity cabinet, and the field. Her forays reveal a forgotten lineage of empirical inquiry, one that forced researchers to embrace uncertainty. This tumultuous era in the history of human-animal encounters still haunts modern biologists and ecologists as they who struggle to fathom animals today. 
   
   
    
  In an eclectic fusion of history and nature writing, Robles alternates between careful historical investigations and probing personal narratives. These excavations of the past and present of distinct nonhuman creatures reveal the animal foundations of human knowledge and show why tackling our current environmental crisis first requires looking back in time.

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  AI for Absolute Beginners: A...

  Oliver Theobald

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  Curious about AI but feeling lost at the same time? Well, look no further! AI for Absolute Beginners is your guide to demystifying complex AI concepts and providing you with a solid foundation to step into—and stay ahead—in the new AI era. 
  In this accessible and comprehensive audiobook, we start from scratch, assuming no prior knowledge. Each chapter is carefully crafted to guide you through the fundamental concepts and practical applications of AI, including machine learning, generative AI, and deep learning. With clear and plain English explanations, you'll be surprised at how quickly you can start thinking and speaking fluently in the words and mindset of an AI expert! 
  Key knowledge points you will gain from reading this book:The three phases of AI development and what's coming nextThe "Missing Middle" theory of leveraging what humans and AI do bestGenerative AI and a preview of the data warsMachine learning and a clear introduction on how it worksDeep learning and why it unlocks progress in all fields of AINatural language processing explainedComputer vision and why it's not as easy as you thinkRecommender systems and how to train them to your advantagePrivacy and ethical considerations you must knowThe future of work and how to thrive in the new era of knowledge workThe new role of the chief intelligence officer and how they are guiding AI transformation in organizations 
  Now is a special time in the history of work and efficiency. Follow your curiosity and step confidently into the new era of AI!

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  Releasing the Past Guided Sleep...

  Virgo Heart

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  "Releasing the Past Guided Sleep Hypnosis Meditation" is a transformative and soothing audio experience designed to help you release the burdens of the past, including past traumas, and achieve a restful night's sleep. Created by a skilled hypnotherapist, this guided meditation utilizes powerful techniques to guide you into a deep state of relaxation and support you in letting go of negative emotions and memories that have been holding you back. By focusing on healing and releasing past traumas, this meditation empowers you to create a brighter future. With its gentle narration, calming background music, and affirmations for deep relaxation, this sleep hypnosis meditation creates the perfect environment for your subconscious mind to heal and let go. By incorporating this meditation into your bedtime routine, you can experience a profound sense of emotional freedom, improved sleep quality, and a renewed sense of inner peace. Trust the soothing voice of our expert narrator as you embark on a journey of self-discovery, healing, and rejuvenation. Get ready to awaken refreshed, revitalized, and ready to embrace each new day with a sense of calm, clarity, and resilience.

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  Recycling the Future - Circular...

  Davis Truman

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  Recycling the Future explores how the circular economy offers a transformative solution for a sustainable future that grapples with mounting pollution and the escalating climate crisis. This groundbreaking book delves into the principles and practices of circularity, including rethinking waste, designing for reuse, and closing the loop on resource consumption. 
  Discover how industries, policymakers, and individuals can break free from the linear "take-make-dispose" model and embrace regenerative systems that minimize waste and maximize efficiency. The book showcases real-world examples of circular strategies reshaping global markets, from innovative recycling technologies to eco-friendly product design and community-driven initiatives. 
  With expert insights, data-driven analysis, and inspiring case studies, Recycling the Future reveals how embracing circular economy principles can dramatically reduce pollution, conserve resources, and mitigate climate change — empowering readers to become catalysts for a cleaner, healthier planet.. It empowers 
  Join the movement toward a regenerative world where nothing is wasted and everything has value. 
   

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  Conquering Depression: A Guide...

  Vines Graener

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  Welcome to Conquering Depression: A Guide to Recovery. This audiobook is designed for anyone facing the challenges of depression or seeking to understand it more deeply. Inside, you’ll find practical steps, helpful insights, and encouragement to guide you on the path to healing. Whether you're just beginning your journey or are already taking steps toward recovery, remember that you are not alone, and that with time and effort, change is possible. Let’s begin this journey together, one step at a time.

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