Altri libri che potrebbero interessarti

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  The Empathetic Workplace - 5...

  Katharine Manning

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  This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. 
  This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor.  
  The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand:Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener.Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn.Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates.  
  The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories.

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  How to Be Charismatic: 7 Easy...

  Caden Burke

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  Are you looking to up your game? Do you desire to be one of those people that the room stops when you walk in? Do you want the secrets of people who have charisma? 
    
  “How to Be Charismatic” is a great guide to help you make a move from simply putting being part of the group to being the guiding force within the group. Often it seems as though those who are charismatic were just born with it. That they won some kind of genetic lottery and have all things working for them. What you do not know is that they often have lots of things happening in the background to help them be perceived in this way. 
    
  Building your skills is about more than just simply putting a change in the way you look, but about changing internally also. It is about changing the way you communicate, both personally and professionally. This requires you as an individual to be open-minded and ready to change things in your life. 
    
  YOU WILL LEARN:What charisma is.The importance of your body language.How to exude charisma.How to be self-aware.The importance of embracing your weaknesses.How to be strong without being arrogant.Why passion is important to unleashing charisma.How to unleash your curiosity.Ways that positivity can propel you forward.The power in authenticity.How to look and sound the part.And much more! 
  To help you in becoming a more charismatic person, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful. It’s time to take the plunge and grow!

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  Give Yourself a Raise - The...

  Erin B. Haag

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  “How much should I charge?!”  
  It’s the question that confuses so many self-employed women. Millions of women do not understand how to price their services correctly—and end up undercharging and earning less than they deserve. 
  Help is here! With her debut book, pricing expert Erin B. Haag explains why you need to give yourself a raise—and how to do it.  
  Learn how to use actual math (not guessing or feelings) to determine how much to charge. How to announce your new pricing to your clients. And, how to banish the mindset blocks that keep you stuck in a cycle of underearning.  
  Erin shows you how to become THE premium service provider in your industry—the woman who charges more than her competitors, who delivers greater value, who’s always in-demand, and constantly has a waitlist of clients. 
  It’s time to raise your prices, raise your standards, and raise your quality of life.

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  Navigate the Swirl - 7...

  Richard Hawkes

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  An actionable blueprint for transformational business journeys 
   
   
   
  Leading transformation in teams, businesses, and organizations is complex, and leaders are expected to know how to do it. This book provides the clear thinking required to navigate this challenge. 
   
   
   
  In Navigate the Swirl: 7 Crucial Conversations for Business Transformation renowned growth and strategy leader Richard Hawkes delivers a simple and powerful framework that any team can apply to overcome the most common leadership challenges to growing and scaling companies, known as "The Swirl." In this straightforward book, he draws on decades of experience guiding teams to implement strategic change at companies like Edward Jones, GENEWIZ, Hitachi, Pfizer, Johnson & Johnson, Mars, and Chicos. In this book you will learn: to understand and lead disruptive change in a complex social system—your company; ways to visualize and diagnose the essential working parts of a company; how to apply an integrated toolset for teams to lead organizational change and business transformation; how to create transformational journey maps that leaders, teams, businesses, and companies must apply to unleash growth potential and agility; and how networks of teams should work together to develop each other's leadership and to manage and accelerate change.

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  Speak Without Fear - A Total...

  Ivy Naistadt

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  For many of us, public speaking is, at best, a chore marked by great anxiety; and, at worst, a potential career stopper.  No matter how anxious you are about going before an audience—any audience, whether it’s 1 or 1,000—Speak Without Fear will give you the tools to speak powerfully and persuasively.  You will identify the degree and type of your nervousness; pinpoint the incidents and issues that, directly or indirectly, cause you fear and loathing in the spotlight; develop and master a technique for overcoming your anxiety; use your new skills to shine in a variety of situations—whether speech making, interviewing, auditioning, or presenting.

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  How to Create Outstanding...

  Vines Graener

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  People form their first impression of you—and your business—in under a second. It’s a startling thought. Fortunately, online articles have a bit more leeway. Most web pages have just under a minute to capture visitors' attention and persuade them to stay or leave. 
  That said, sixty seconds isn’t much time. If you need to convince a new user that your content is worth their clicks and shares, you might think brevity is key. Surprisingly, that’s not always the case. To truly stand out in a crowded digital landscape and keep users engaged, long-form articles are the way to go.

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