Altri libri che potrebbero interessarti

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  The Service Desk Handbook – A...

  Sanjay Nair

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  An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.
  A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.
  The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.
  Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.
  Topics covered include:
  • Planning for a service desk;
  • Telephony and tooling;
  • The service desk team;
  • Documentation;
  • Performance measures; and
  • Technology considerations – artificial intelligence and platforms and tools.

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  Celebrating Birds - An...

  Natalia Rojas, Ana Maria Martinez

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  A gorgeously illustrated and interactive full-color guide to more than 181 birds of North America, featuring recorded vocalizations of each, based on the bestselling board game, Wingspan. 
   
  Praised for its gorgeous illustrations, accurate portrayal of bird habitats, and its gameplay, the bird-focused board game Wingspan has become an international sensation, available in a dozen languages and selling more than 200,000 copies its first year. Celebrating Birds is the ultimate companion to the game for fans, as well as a beautiful and in-depth field guide for avian and nature enthusiasts. 
  In addition to large-size representations of each bird and the most up-to-date bird descriptions provided by Cornell Lab of Ornithology, Celebrating Birds includes a step-by-step guide that can be used to take the game into the real world. Players can collect points based on the birds, nests, and various habitat and feeding clues they find outside. 
  Artists and best friends Natalia Rojas and Ana Maria Martinez collaborated to create the beautiful depictions featured in the original Wingspan board game. Celebrating Birds features larger illustrations of the 170 North American birds from the game, plus eleven exciting new birds. 
  With Celebrating Birds, players and amateur naturalists can discover details about many of the birds currently at risk for extinction. As the number of birds in the United States and Canada has declined precipitously, Celebrating Birds is a fun way to raise awareness, educate, encourage activism, and provide resources on some of the most important ecological issues facing us today. 
  Supplemental enhancement PDF accompanies the audiobook. 
   
  Text descriptions for bird species were provided with permission from the Cornell Lab of Ornithology’s website, AllAboutBirds.org, Copyright © 2021 by Cornell University. 
   Artists’ Foreword Copyright © 2021 by Natalia Rojas and Ana María Martínez 
   Foreword Copyright © 2021 by Miyoko Chu 
  Introduction Copyright © 2021 by Elizabeth Hargrave 
  Afterword Copyright © 2021 by Jamey Stegmaier

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  Stock Market Investing For...

  Garth McCalister

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  Many people are looking for ways to invest their money. They want to be able to earn more than what they can get at their regular jobs. But, with any kind of investment, there are some risk factors, and often these keep people away from even looking at all the opportunities that are out there. The stock market is different. There are a ton of options that you can go with, you can choose the amount of risk that you want to take one, and you can still earn a profit from your money. 
    
  Stock Market Investing for Beginners is going to take some time to explore how to start investing in the stock market. We will look at all the strategies, tips, and tricks that a beginner can follow to see some great results. Some of the topics that we will explore in this guidebook include: 
   What the stock market is and why you should invest in itThe importance of finding a broker to help you make smart decisions on the market.Some of the different options you can choose from to invest in when you enter the stock marketHow to perform fundamental analysisHow to do technical analysisThe steps you can take to enter the stock marketOther great trading strategies including income investing, Dogs of the Dow, and moreSome of the best tips and tricks that a beginner can use to start making money on the stock market today 
    
  There are many great reasons why you would want to enter the stock market. With all of the options, the ways to control your risks, and more, it is no wonder that so many people decide to use this as their way to invest. When you are ready to learn more about how to invest in the stock market as a beginner, make sure to check out this guidebook to help you get started. 
   

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  EGG-SCITING Secrets to Maximize...

  Ronan Quillan

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  EGG-SCITING Secrets to Maximize Your Fertility Potential! 
  ⭐⭐ Simplified Guide & Explanations Included ⭐⭐ 
  Are you eager to enhance your fertility and unlock the secrets to maximizing your potential?  
  Looking for a comprehensive guide that covers everything you need to know to elevate your fertility journey?  
  Your quest ends here! 
  This guide is your ultimate companion for deepening your understanding, applying your knowledge, and engaging in practical exercises. With this resource, you’re set for success. 
  Updated for the latest insights on fertility optimization. 
  Key features of this comprehensive guide include: 
  - In-depth insights into unlocking your fertility journey  
  - Detailed explanations of fertility concepts 
  - Effective strategies for preparation and tackling challenges 
  Our guide stands out with its thorough coverage, ensuring you have every tool needed for your success. Concepts are explored with care and clarity. 
  Please note that this guide is an independent resource and not affiliated with any official fertility organizations. 
  Crafted with a clear structure and accessible language, our Fertility Guide ensures seamless transitions between topics. Say goodbye to dense jargon and welcome content that is straightforward, accurate, and informative. 
  So, why wait? Click the BUY NOW button, secure your guide, and embark on your successful journey to enhance your fertility potential!

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  The Seventymile Kid - The Lost...

  Tom Walker

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  The Seventymile Kid tells the remarkable account of Harry Karstens, who was the actual—if unheralded—leader of the Hudson Stuck Expedition that was the first to summit Mount McKinley in Alaska. All but forgotten by history, a young Karstens arrived in the Yukon during the 1897 Gold Rush, gained fame as a dog musher hauling U.S. Mail in Alaska, and eventually became the first superintendent of Mount McKinley National Park (now known as Denali National Park and Preserve). Aided by Karstens's own journals, longtime Denali writer and photographer Tom Walker uncovered archival information about the Stuck climb, and reveals that the Stuck "triumph" was an expedition marred by significant conflict. Without Karstens's wilderness skills and Alaska-honed tenacity, it is quite possible Hudson Stuck would never have climbed anywhere near the summit of McKinley. Yet the two men had a falling out shortly after the climb and never spoke again. In this book, Walker attempts to set the record straight about the historic first ascent itself, as well as other pioneer attempts by Frederick Cook and Judge Wickersham. 
   
   
   
  Fans of Alaska literature, American history, and mountaineering lore will love this adventurous biography of the largerthan-life "sourdough" Karstens, in which Alaska—its wilderness, its iconic mountain, and its pioneer spirit—looms large.

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  The Synesthesia Experience -...

  Maureen Seaberg

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  “Explores a dimension of synesthesia long encountered in reports of synesthetes: its relation to mystical and artistic vision . . . fascinating accounts.” —Patricia Lynne Duffy, author of Blue Cats and Chartreuse Kittens   “The Synesthesia Experience will open up for you a whole new world in our universe.” —The Amazing Kreskin   What does blue taste like to you? A violinist sees a scarlet form when he plays a certain note; a rock star sees waves of blue and green as he composes a ballad; an actress tastes cake when she utters the word “table.” Described by some as a superpower, this mingling of the senses is called synesthesia, and the people who possess this amazing gift are called synesthetes.   What happens when a journalist turns her lens on a mystery happening in her own life? Maureen Seaberg did just that and spent a year exploring her synesthesia. What she learned is that synesthesia is not an idle “brain tick” but a unique ability to tap into and reveal a greater creative universe and even the divine.   Join her as she visits top neuroscientists, rock stars, violinists, other synesthetes, philosophers, savants, quantum physicists, and even Tibetan lamas on her journey toward the truth. Famous synesthetes and experts interviewed in the book include Billy Joel, Itzhak Perlman, Pharrell Williams, Dr. Dean Radin, Dr. Amit Goswami, and Dylan Lauren.

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